Grappin.io Micro Surveys Widget

This plugin provides a simple installation of Grappin on your WordPress site.

Grappin is a micro-survey service that makes it easy for you to get feedback.

The widget is beautiful by default, and it’s customizable to best match your brand.

Easily measure user satisfaction (CSAT), Net Promoter Score (NPS) or Customer Effort Score (CES) as your users browse your site. You can then from the dashboard see your insights and export your data

To learn more about the service, see grappin.io

Simple installation

The Grappin plugin can be installed via the WordPress plugin library.

• Navigate to the “Plugins” section in your WordPress dashboard
• Click on “Add New” and search for the “Grappin” plugin
• Install and then activate the plugin

Manual installation

Alternatively, you can also install the Grappin plugin manually:

1. Download the Grappin plugin as a zip file.
2. Upload the folder grappin to the /wp-content/plugins/ directory
3. Activate the plugin through the ‘Plugins’ menu in WordPress

Configuration

Once installed, go to “Settings > Grappin” and enter your Grappin ID. You can find the ID in your Grappin Dashboard in the “Documentation” section. (Only available in French for now)

You can find a detailed step-by-step guide in our documentation.

1. 

   Creating a survey and customize it is super-fast and easy

2. 

   Access to main insights on your dashboard

3. 

   Grappin offers various integrations to automate workflows and sync survey responses to where you need them

1.0

• Initial release.