Hello24 – Order on Chat, Abandoned cart recovery & Marketing Automation

We are a conversational commerce platform that can help online brands to engage customers on WhatsApp. We have sophisticated customer journeys that help you get better marketing ROI and higher sales.

Add ‘WhatsApp Business API’ Number and enable one-click chat button on your site to let your website visitors contact you with a single click.

Our platform enables companies to
1. Sell their products through Whatsapp 24/7 through commerce-bots
2. Send out marketing campaigns on WhatsApp to unlimited customers; Get 5x better ROI than Google/Facebook Ads
3. Automate up to 90% of customer support queries and reduce support cost

Visit Site | Demo | Woocommerce Page

Our platform offers deep integrations with WooCommerce, & Payment gateways as well.

How does it really work?

We help improve your major customer touchpoints such purchase cycle, customer suppport and marketing.

Purchase cycle:

• Share products and take orders on WhatsApp (complete purchase flow on WhatsApp)
• Abandoned cart recovery with ‘Pay on WhatsApp’ feature
• Smart COD to prepaid conversion for markets where COD is prevalent
• Up-sell, Cross-Sell & Re-sell automation – Engage your customers post their purchase at the right time to improve customer lifetime value.
• Order, Shipment notifications to keep your customers well informed about their orders
• Chatbot AI Builder for Whatsapp

Marketing Automation

• Segment your customers based attributes
• Design interactive marketing templates
• Send marketing cmapaings to all your customers!

Customer support

• Our ecommerce chatbots help you to automate top customer queries and enable you to save big on customer queries.
• Our platform has prebuilt support automation modules for qureies such as :
  • Order status automation – Where is my order/When will I get my product?
  • Order cancellation – Could you cancel my order/I didn’t need the items anymore, cancel it.

Applying for WhatsApp Official APIs

To apply for WhatsApp Official APIs, you must have the below details –

• WhatsApp Phone Number
• Business Display Name
• Facebook Business Manager ID

You can fill in your business details using this link. Our team will reach out to you and help you with the WhatsApp API registration.

Support:

Write to us at [email protected]

1. Upload hello24-order-on-chat-apps.zip under Plugins or Directly install by searching for “Hello24”
2. Activate the plugin through the ‘Plugins’ menu in WordPress
3. After activating the plugin, Hello24 page can be found under Woocommerce section:
   Step 1. Click on “Woocommerce”
   Step 2. Click on “Hello24 – Order on Chat Apps”
   Step 3. Enter Whatsapp Phone number and click “Save Settings” to finish the integration with Hello24.
   Step 4. You can click “Open Hello24 Dashboard” to integrate more features for your shop.

1. 

   Create WhatsApp shop from Woocommerce in minutes

2. 

   Receive orders directly in WhatsApp

3. 

   Bulk Marketing campaign on WhatsApp to millions of customers

4. 

   Abandoned Cart Recovery using Whatsapp

5. 

   Customer support automation (upto 90%)

6. 

   Detailed Analytics report

7. 

   Chatbot builder and chat automation

8. 

   Add Whatsapp Chat button for your website

1.0.0

• Initial release with Abandoned cart recovery and order notification features
• Whatsapp Button customization settings

1.1.0

• Added COD to Prepaid features, Abandoned cart recovery by End to End Whatsapp checkout flow.
• Whatsapp Button customization new settings

1.2.0

• Bug fixes and performance improvements.

1.3.0

• Whatsapp Shop features & improvements.

1.4.0

• Bug fixes & performance improvements.

1.4.1

• Bug fixes & performance improvements.

1.5.0

• Bug fixes & performance improvements.

1.5.1

• New Whatsapp API features & performance improvements.

1.5.2

• Order status url fixes. New Whatsapp API features & performance improvements.

1.5.3

• Changed screenshots.

1.5.4

• Added plugin install notifications.

1.5.5

• Added new features.

1.5.6

• Open Hello24 dashboard from Woocommerce admin to customize WhatsApp notifications.

1.5.7

• Search products on Whatsapp.

1.5.8

• List customers based on their reward points for WhatsApp broadcast.

1.5.9

• List customers based on the products they have purchased earlier for WhatsApp broadcast.

1.6.0

• Product images for WhatsApp shop.

1.6.1

• Production Environment issue fixed.

1.6.2

• Product variants duplicate issue fixed.

1.6.3

• New user WhatsApp notification feature.

1.6.4

• Products can be added to Whatsapp cart from Woocommerce catalog and curated list of products can be sent by agent to have personalized experience.

1.6.5

• Added support for sending tickets(pdf) from Fooevents directly in Whatsapp

1.6.6

• Improved experience for Whatsapp direct order

1.6.7

• Support for latest wordpress version

1.6.8

• Support for latest wordpress version

1.6.9

• Support for latest wordpress version