Hybrid AI Live Chat – HybriChat

Hybrid AI Live Chat – HybriChat

Transform your customer support with HybriChat, our advanced AI Hybrid Live Chat solution powered by IMsupporting.com. Seamlessly blend the efficiency of AI automation with the personal touch of human Live Chat Agents.

• AI Hybrid Technology: Let our AI handle common queries instantly, while complex issues are smoothly transferred to your human agents.
• Live Chat Agents: Empower your team with a powerful dashboard to manage real-time conversations, transfer chats, and monitor visitor activity.
• Instant Installation: Get started in minutes. Simply install the plugin, create a free account, and start chatting.
• Real-time Visitor Monitoring: Watch visitors on your site in real-time, see what pages they are viewing, and proactively engage them.
• Mobile Friendly: Fully responsive design ensures you can chat with customers on any device – desktop, tablet, or mobile.

Key Features:

• AI & Human Synergy: The perfect balance of automation and human support.
• Real-time Analytics: Track visitor behavior and chat performance.
• Secure & Reliable: SSL encryption and 99.9% uptime.
• Customizable Widget: Match the chat window to your brand’s look and feel.
• Proactive Chat: Invite visitors to chat automatically based on their behavior.
• Offline Messaging: Capture leads even when your team is offline.

Get started today with HybriChat and elevate your customer service experience!

For more information, visit IMsupporting.com.

Adding HybriChat to your WordPress site is easy:

1. Install the plugin from the WordPress directory and activate it.
2. Go to Settings > IMsupporting Chat in your WordPress admin.
3. Create a free account or enter your existing Site ID.
4. Customize your chat widget settings.
5. Start chatting!

You will need a free Account ID, which can be found in your welcome email or by contacting our support team.

1. 

   The Main Chat System

2. 

   Chat Button Example

3. 

   Easy to use Dashboard

4. 

   Easy to install wordpress script

5. 

   A chat button example.

6. 

   Different chat buttons to choose from

5.0.0.8

• Updated support chat widget configuration

5.0.0.7

• Improved registration form placement and UX
• Added website URL field to registration
• Added support chat widget to settings page
• Added “Save Changes” button to top of settings

5.0.0.6

• Fixed CORS issue during registration by using canonical URL
• Updated registration API endpoint

5.0.0.5

• Added direct dashboard login link to plugin action links
• Improved settings page UI with prominent dashboard login button
• Updated registration process to use new API

5.0.0.4

• Modernized settings page UI
• Removed legacy widget type option
• Fixed background color default value issue
• Removed legacy help section

5.0.0.3

• Fixed issue where widget URL could be empty on some installations
• Enforced default widget URL if not set

5.0.0.2

• Rebranded to Hybrid AI Live Chat – HybriChat
• Updated descriptions and readme

5.0.0.1

• Updated readme tags and description for better SEO
• Fixed minor issues with tag validation

5.0.0.0

• Major update to version 5.0
• New Chat Widget v5 support
• Updated settings page with new customization options
• Improved performance and compatibility
• Tested up to WordPress 6.8.3

3.8.0.77

Prepping for new launch of live chat

3.8.0.74

Recent testing, Updated descriptions

3.8.0.73

Pushed js to remote server ready for proactive invite changes

3.8.0.55

Checked for compatibility so live chat works on all wordpress versions

3.8.0.50

Fixed backlink issues and removed them

3.8.0.38

• Updated to use a different hook (when to show the chat button) Some themes did not correctly use WPhooks and this messed the chat widget up.

3.8.0.38

• Added ability to just sign up for the free live chat account directly without needing to visit the main website

3.8.0.33

• Tested live chat plugin for WordPress version 4.4

3.8.0.33

• Tested live chat plugin for WordPress version 4.3.2

3.8.0.32

• Tested live chat plugin for WordPress version 4.3.1, Updated backend to support upcoming HTML5 screen share

3.8.0.31

• Tested live chat for WordPress version 4.3

3.8.0.29

• Updated to include local script rather than rely on external resources.

3.8.0.28

• Updated to fully support https live chat buttons for all users.

3.8.0.27

• Fixed a cannot modify headers error.

3.8.0.26

• Tested up to 4.1 and made an “easy to use” sign up method.

3.8.0.25

• Fixed a problem where popup chat requests displayed the wrong status.

3.8.0.20

• Added new “Timed popup” for chat requests.

3.8.0.18

• Settings page much easier to use.

3.8.0.15

• Tonnes more chat features.

3.8.0.11

• Tested for WordPress V4.0 – Live chat works as expected.

3.8.0.10

• Complete rework of the plugin.

3.8.0.5

• Fixed installation issues with users who have php sessions already started..

3.8.0.4

• Updated OneCLICK installation. Live chat will now be instant. Added settings buttons to make it clearer to the user.

3.8.0.3

• Updated stable tagging + new Oneclick installer. Annoying SVN issues

3.8.0.1

• Updated stable tagging + new Oneclick installer. VERY easy to install live chat

2.5

• Updated eay2use registration

2.4

• Added free for 3 months, pay with a tweet

2.3

• Easier installation screens and information. Simply get a chat account (free) and login to get your siteid.

2.2

• Updated Version header as it was missing

2.1

• Updated documentation.

2.0

• Added new options and more buttons to choose from.

1.0

• Inital release.