Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center

Instant Knowledge Base helps you launch a modern self-service help center in minutes—perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.

Highlights
– AI-assisted search & AJAX filters for instant results.
– Custom post type for structured articles plus Help Topics (categories).
– FAQ system with Google FAQ schema for SEO-friendly snippets.
– Role-based access (global + per-article overrides).
– Related & most-viewed articles, breadcrumbs, and icons for topics.
– Fully responsive and theme-friendly.
– Shortcode to embed anywhere: [instant_knowledgebase].

Why it’s different
– Built for speed and clarity (reduces support friction).
– Thoughtful privacy/GDPR controls (analytics respect consent).

– Templates for home, category, and single views; upgrade for premium designs.

LIVE DEMO:

DEMO

Free features

• Modern, responsive layout
• Custom post type for Knowledge Base Articles
• Help Topics (categories) + hierarchy
• Real-time AJAX search and filters
• Shortcode: [instant_knowledgebase]
• Related and Most Viewed articles
• Like/Dislike feedback
• Breadcrumbs and topic icons
• Role-based access (global + per-article)
• GDPR consent handling (analytics respect consent)
• FAQ manager with schema (from 1.0.5)
• Category visibility controls & empty-category options

Premium (optional)

• Advanced analytics dashboard: searches, engagement, article performance
• Conversion funnels & automated insights
• External analytics (GA4, Mixpanel)
• Advanced search UI (dropdown, live suggestions)
• Premium templates: Help Center Modern, Opt-in Focus v2, Content Focus
• Hero section builder & typography (Google Fonts)
• Interactive checklists and single checkboxes
• PDF export (articles & reports)
• KB Widget [ikbase_widget] + widget analytics
• Custom article ordering within categories

🎨 Premium Templates

• [Premium] Help Center Modern – Professional help center layout with modern design
• [Premium] Opt-in Focus v2 – Lead generation focused template with conversion optimization
• [Premium] Content Focus – Content-first layout for comprehensive documentation

👨‍💻 Help Center & Support

Need help setting up? Want to explore features or request support?

• 📘 Full Documentation
• 🎥 YouTube Video Tutorials
• 💬 Support Forum on WordPress.org
• 🌐 Plugin Homepage

💙 Love Instant Knowledgebase?

If this plugin saves you time or improves your support process, show your support:

• ⭐ Leave a 5-Star Review
• ☕ Donate to Support Development
• 📺 Subscribe to our YouTube Channel

You can install the Instant Knowledgebase plugin in three ways:

Automatic

1. In Plugins → Add New, search for Instant Knowledge Base.
2. Click Install Now, then Activate.

Upload

1. Download the ZIP.
2. Go to Plugins → Add New → Upload Plugin.
3. Upload the ZIP, Install Now, then Activate

1. 

   Knowledge Base Home – Search bar and categories layout

2. 

   Default Template (Free) – Home Page – Clean homepage layout with search and category structure

3. 

   Compact Template (Premium) – Single Article Page – Focused article layout for easy reading

4. 

   Compact Template (Premium) – Category Page – Condensed view of categories and topics

5. 

   Compact Template (Premium) – Home Page – Minimalist home layout with compact blocks

6. 

   Default Template (Free) – Single Article Page – Basic article layout with sidebar navigation

7. 

   Opt-in Focus (Premium) – Category Page – Conversion-optimized category view with opt-in section

8. 

   Opt-in Focus (Premium) – Home Page – Homepage design focused on lead capture

9. 

   Opt-in Focus (Premium) – Single Article – Article layout with emphasis on engagement and signups

10. 

    Content Focus (Premium) – Home Page – Documentation-style home layout with clarity and space

11. 

    Content Focus (Premium) – Single Article Page – Reader-focused article format for tutorials or guides

12. 

    Help Center Modern (Premium) – Category Page – Sleek, modern layout for browsing categories

13. 

    Help Center Modern (Premium) – Home Page – Stylish homepage with helpful CTAs and structure

14. 

    Help Center Modern (Premium) – Single Article – Vibrant article design with clean typography

15. 

    GDPR and Privacy Policy – Settings panel for managing privacy and compliance preferences

16. 

    Knowledge Base Layout and Appearance – Customize layout elements, colors, and styles

17. 

    Knowledge Base Analytics Page – Track article views, feedback, and engagement

18. 

    Knowledge Base General Settings – Core plugin settings and configuration panel

19. 

    Knowledge Base Analytics Dashboard – Overview of knowledge base performance and trends

20. 

    Knowledge Base Analytics Chart and Graphs – Visual data for traffic, searches, and performance

21. 

    Knowledge Base Analytics Article Performance – Detailed stats on individual articles

22. 

    Typography Options – Customize fonts, sizes, and line spacing for readability

23. 

1.0.8 – 2025-10-21

🚀 Major Update: Complete FAQ Template System & Navigation Improvements
✨ Feature: Style-specific FAQ templates – all FAQ URLs now support style selection (Default, Compact, Content Focus)
✨ Feature: FAQ category taxonomy templates – complete template system for FAQ category pages (/faq-category/)
✨ Feature: Compact style FAQ templates – archive, single, and category templates with modern gradient design
✨ Feature: Enhanced FAQ breadcrumb system – automatically includes “Knowledge Base > FAQ > Category” hierarchy
✨ Feature: Fallback content processing function – ensures compatibility when Pro plugin is not active
✨ Feature: Complete separation of premium features into standalone Pro plugin
✨ Feature: Added complete French (France) translation with 30+ translated strings
✨ Feature: Added complete Spanish (Spain) translation with 30+ translated strings
🎨 Improvement: All FAQ templates follow consistent design standards matching article templates
🔧 Tweak: Related FAQs and category links added to single FAQ templates
🔧 Tweak: Search functionality integrated into all FAQ archive templates
🛠 Fix: Template hierarchy now properly supports all FAQ URLs (archive, single, category)

1.0.7 – 2025-09-15

🛠 Fix: Minor bug fixes and improvements
🛠 Fix: Enhanced stability and performance optimizations

1.0.6

🔧 Fix: Shortcodes in article content now display as plain text instead of being executed
✨ Feature: Article ordering within categories – set custom order numbers for articles (Premium)
✨ Feature: Subcategories with parent category relationships – organize content hierarchically
✨ Feature: Interactive checklists – add checkable task lists to articles (Premium)
✨ Feature: Single checkboxes – add individual checkboxes anywhere in articles (Premium)
🎨 Improvement: Optimized article content spacing – reduced line spacing and list item spacing for better readability
🎨 Improvement: Updated default layout with clean “Was this helpful?” feedback system and simplified “Also Read” section
✨ Feature: Customizable widget text – edit widget title and subtitle from Knowledge Base > Settings > Widget

1.0.5

🚀 Major Update: Advanced Analytics, FAQs & Content Management

✨ Feature: Category visibility controls – hide or show help topics/categories on the frontend
✨ Feature: Admin interface – added “Frontend Visibility” dropdown in category editor
✨ Feature: Category list view – new “Visibility” column with status indicators
✨ Feature: Empty categories setting – option to show/hide empty help topics
✨ Feature: FAQ system – enable/disable from settings with dedicated categories
✨ Feature: Google FAQ structured data – proper schema markup for SEO rich snippets
✨ Feature: Default FAQ category – automatically created when FAQ system is enabled
✨ Feature: [Premium] Knowledge Base Widget [ikbase_widget] with customization options
✨ Feature: [Premium] Real-time analytics dashboard with live activity tracking
✨ Feature: [Premium] Conversion funnel tracking with visualization
✨ Feature: [Premium] External analytics integration with Google Analytics 4 (GA4) and Mixpanel
✨ Feature: [Premium] Automated insights and recommendations system
✨ Feature: [Premium] Widget-specific analytics tracking and performance monitoring
✨ Feature: [Premium] Advanced activity feed with user behavior visualization

🔧 Tweak: Hidden categories are excluded from frontend but remain accessible via direct URL
🔧 Tweak: Updated templates to support category filtering consistently
🔧 Tweak: Empty category logic improved – global setting to hide them from frontend
🔧 Tweak: FAQ SEO optimization – FAQs follow Google schema guidelines
🔧 Tweak: [Premium] Widget – improved customization, responsive design, and AJAX search
🔧 Tweak: Enhanced analytics database structure for real-time data and funnels
🔧 Tweak: Improved error handling, debugging, and security for analytics endpoints

🛠 Fix: Fixed real-time analytics data refresh and display issues
🛠 Fix: Resolved conversion funnel visualization and loading problems
🛠 Fix: Improved analytics tracking reliability and consistency
🛠 Fix: Enhanced widget analytics with proper event tracking

1.0.4

✨ Feature: [Premium] Content editor tools with code formatting and content boxes (Tip, Info, Warning)
✨ Feature: [Premium] Media support with image, GIF, video, and iFrame embedding via WordPress Media Library
✨ Feature: Image Lightbox – Click any editor-inserted image/GIF to open a fullscreen preview with next/previous navigation and keyboard support (Arrow keys, Esc)
✨ Feature: [Premium] iFrame embedding with customizable dimensions and responsive design
✨ Feature: Editor toolbar buttons for Tip, Info, Warning, GIF, Video, and iFrame now use icons for a cleaner, consistent UI
✨ Feature: Automatic frontend styling for code blocks, content boxes, media elements, and iFrames
🛠 Fix: Import/Export – Improved reliability, added support for all settings, categories, and tags, and enhanced security checks
🔧 Tweak: Enhanced frontend styling with responsive design and dark theme support
🔧 Tweak: Improved import/export interface with clearer messages and better usability
🔧 Tweak: Rebranded footer text to “Powered by Seventh Sky” across templates and admin preview
🛠 Fix: Branding visibility logic – free users always see branding; licensed users can enable it via “Show Plugin Branding” (no longer auto-disabled by license)
✨ Feature: Slug/Permalink improvement – you can now use a page at /knowledgebase without conflicts; the CPT archive auto-disables when a page with the same slug exists, while single article URLs remain at /knowledgebase/{article}. After creating/removing the page, re-save Permalinks to flush rewrites

1.0.3

🚀 Major Update: Analytics & Premium Features
✨ Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics
✨ Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content
✨ Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts
✨ Feature: [Premium] GDPR compliance tools with customizable cookie consent banner
✨ Feature: [Premium] Typography customization with Google Fonts integration
✨ Feature: [Premium] Export/Import functionality for easy data management and backup
✨ Feature: Article hierarchy system with sections, subcategories, and article types
✨ Feature: Breadcrumb navigation for improved user experience
✨ Feature: [Premium] PDF export functionality for reports and articles
✨ Feature: [Premium] Performance tracking with scroll depth and time spent metrics
✨ Feature: [Premium] Advanced search features including dropdown search and live suggestions
🔧 Tweak: Enhanced admin interface with improved settings organization
🔧 Tweak: Better mobile responsiveness across all templates
🔧 Tweak: Improved search algorithm for more relevant results
🔧 Tweak: Enhanced user role management and access controls
🛠 Fix: Various bug fixes and performance improvements
🛠 Fix: Improved compatibility with different WordPress themes
🛠 Fix: Enhanced security measures and data validation

1.0.2

✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles.
✨ Feature: Introduced import/export functionality for easier data management.
✨ Feature: Added more user control during uninstallation.
🔧 Tweak: Renamed Articles to Knowledge Base.
🔧 Tweak: Renamed Categories to Help Topics.
🔧 Tweak: Improved UI/UX for a smoother user experience.
🛠 Fix: Minor bug fixes and performance enhancements.

1.0.1

🔍 Improvement: Enhanced relevance of search results.
🎨 Fix: Corrected search result alignment to better match theme settings.

1.0.0

🚀 Initial Release
📚 Custom post type for Knowledge Base Articles
📚 Category-based organization
📚 AJAX-powered search and filters
📚 Shortcode support
📚 User role-based access restrictions
📚 Related Articles and Most Viewed sections
📚 Like/Dislike feedback system
📚 Fully responsive design
📚 Support for custom templates and CSS overrides