Plugin info

Total downloads: 66,416
Active installs: 400
Total reviews: 7
Average rating: 3.3
Support threads opened: 0
Support threads resolved: 0 (0%)
Available in: 1 language(s)
Contributors: 1
Last updated: 6/3/2025 (211 days ago)
Added to WordPress: 10/3/2014 (11 years old)
Minimum WordPress version: 3.6
Tested up to WordPress version: 6.8.3
Minimum PHP version: 7.2

Maintenance & Compatibility

Maintenance score

Stale • Last updated 211 days ago • 7 reviews

40/100

Is Social Intents – Live Chat abandoned?

Likely maintained (last update 211 days ago).

Compatibility

Requires WordPress: 3.6
Tested up to: 6.8.3
Requires PHP: 7.2

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Description

Boost customer engagement and reduce support costs with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.

Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.

With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24/7 customer service—all from inside your favorite workplace tools.

Key Benefits
– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini
– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom
– Train your chatbot on your content instantly (URLs, docs, knowledge base)
– Increase conversions with proactive chat and custom triggers
– No coding required – setup takes less than 1 minute
– GDPR-compliant, secure, and scalable

Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.

Try it FREE at socialintents.com

Features

  • AI Chatbot with ChatGPT, Claude, and Gemini integrations
  • Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex
  • Train chatbot using your website or knowledge base
  • Fully customizable chat widget (colors, text, branding)
  • Offline and online support modes
  • Multi-language support
  • Unlimited agents on all plans
  • Unlimited monthly chat sessions
  • Configurable pre-sales and contact forms
  • Mobile and desktop push notifications
  • Custom schedules and working hours
  • Custom CSS support
  • Secure and fast – no extra server load
  • Works with WordPress caching plugins
  • 14-day free trial included – no credit card required

Installation

  1. Activate the plugin
  2. Register for a free trial at https://www.socialintents.com
  3. Add your App Key and customize your widget
  4. Start chatting from Microsoft Teams, Slack, Google Chat, or Zoom

Frequently Asked Questions

Do I need a Social Intents account?

Yes. You can sign up for a free 14-day trial at https://www.socialintents.com

Can I use this to chat from Microsoft Teams or Slack?

Absolutely. Social Intents lets you chat directly from Slack, MS Teams, Google Chat, and Zoom.

Do I have to install extra software?

No server install needed. Just paste your widget key and go live instantly.

Review feed

No reviews available

Screenshots

  1. Easy-to-use Live Chat settings panel

    Easy-to-use Live Chat settings panel

  2. Seamless Microsoft Teams integration

    Seamless Microsoft Teams integration

  3. AI Chatbot powered by ChatGPT setup

    AI Chatbot powered by ChatGPT setup

  4. Dashboard for managing chats and agents

    Dashboard for managing chats and agents

Changelog

1.6.19

  • Updated Chat UI
  • Additional AI Chatbot model support
  • Full compatibility with WordPress 6.8.1