Live Chat & AI Chatbots – onWebChat Reviews, Downloads & Maintenance

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Plugin info

Total downloads: 32,886

Active installs: 800

Total reviews: 22

Average rating: 4.6

Support threads opened: 0

Support threads resolved: 0 (0%)

Available in: 1 language(s)

Contributors: 1

Last updated: 8/14/2025 (138 days ago)

Added to WordPress: 6/22/2015 (10 years old)

Minimum WordPress version: 4.7

Tested up to WordPress version: 6.8.3

Minimum PHP version: 5.4

Maintenance & Compatibility

Maintenance score

Maintained • Last updated 138 days ago • 22 reviews

54/100

Is Live Chat & AI Chatbots – onWebChat abandoned?

Likely maintained (last update 138 days ago).

Compatibility

Requires WordPress: 4.7

Tested up to: 6.8.3

Requires PHP: 5.4

Ratings

2 See all reviews

Developers

onWebChat (Owner)1

Languages

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Description

Provide real-time support and keep your visitors engaged around the clock with our powerful live chat plugin and smart AI chatbot.

onWebChat live chat plugin integrates seamlessly with WordPress and WooCommerce websites, allowing you to Chat with website visitors in real-time, monitor web traffic and boost your conversions.

We offer a 100% free plan packed with features, and when you sign up, you’ll also receive a 1-month free trial of our Pro AI Plan! Explore our plans.

Start now! It takes less than a minute – just install the onWebChat live chat plugin and sign up for our service
Special Offer: Enjoy a 1-month free trial of our Pro AI Plan by simply signing up for our live chat service! Plus, test out our AI chatbot with 50 free bot credits. Compare all plans here

Key Features & Benefits:

Real-Time Monitoring: Track user behavior on your website.

AI Chatbot: Provide instant, automated support 24/7.

AI Text Correction: Enhance your writing and correct errors effortlessly.

Customizable Widget: Fully personalize the look and feel to match your brand.

Mobile Support: Use our iOS and Android apps to support your visitors on the go.

Live Chat Triggers: Automatically engage visitors based on behavior.

Department Routing: Assign chats to the appropriate operator.

Chat Ratings: Collect feedback directly from your visitors.

Typing Insights: See what visitors are typing in real-time.

Transferability: Easily transfer conversations between operators.

Metrics & Analytics: Measure performance.

Data Security: GDPR-compliant and SSL-secured.

…and much more!

Enhance Customer Experience:

Free direct chats

Offline email messaging

In-page chat integration

Easy file sharing

Your customers will love the convenience!

Need Assistance?

Have questions? Chat with us directly on onWebChat!

Installation

1. Install the Plugin: Activate the onWebChat live chat plugin on your WordPress site.
2. Sign Up: Create an account with onWebChat.
3. Connect: Link the plugin to your onWebChat account using your email and password.
4. You’re Live: The chat widget appears on your site instantly!

Note: If you encounter issues connecting via email/password, use your Chat ID found in the Chat Dashboard or registration email.

Frequently Asked Questions

How can I integrate the AI chatbot into my website?

If you haven’t joined onWebChat yet, simply sign up for an account. Once registered, you’ll gain access to the Pro AI plan and receive 50 AI bot credits to start using our AI chatbot. Integration is effortless, just provide some training data (questions-answers), and you’re ready to test your AI chatbot on your website!

Is onWebChat Free?

No credit card is required to sign up. We also offer a completely Free plan that includes almost all features, making it an excellent choice for most small businesses. Additionally, new sign-ups enjoy 1 month of access to our Pro AI Plan at no cost.

What does the Pro AI Plan offer?

The Pro AI Plan includes all the features of the Free Plan, plus white-label customization, an advanced AI chatbot, and unlimited chat history.

How is the AI chatbot priced?

You can try our beta AI bot with 50 free bot credits that we provide with registration. To use the AI chatbot, you’ll need to be on our Pro AI plan with at least one operator. Pricing starts at $6 for 200 chat dialogs (chat sessions), with lower prices available if you want to buy more chatbot credits.

Can the AI bot understand questions, even those with errors, in any language?

Absolutely! Our AI chatbot excels at understanding questions, even those with mistakes. It leverages your data to provide accurate and freshly crafted responses, akin to human communication. Additionally, it offers multilingual support, allowing it to converse with your visitors in their preferred language, regardless of the language of your data.

Do I need additional software?

No extra software required. Simply install this plugin and register on onWebChat.

How can I customize the chat widget?

Adjust widget settings via your onWebChat Chat Dashboard.

Is the chat widget translatable?

Absolutely! You can customize the language and text to your liking.

Can I hide live chat widget when I am offline?

Certainly. Just deselect “use offline form” in your Operator Console.

Is there a white-label option?

Yes, our Pro AI Plan allows you to remove the onWebChat logo.

Can I monitor visitor activity?

Absolutely. Monitor real-time visitor activity, including geolocation, browsing behavior, and more.

Can chats be transferred between operators?

Yes, active chats can be handed off to other available operators.

Can I invite visitors to chat?

Yes, employ automated Triggers or manually click on a visitor to initiate a chat.

How secure is our data?

We prioritize security with SSL encryption, ensuring all chat communications are secure.

What languages are supported?

Our dashboard supports multiple languages including English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek, and Turkish. The chat widget can be fully customized in any language to match your audience.

I’m not able to connect to my live chat account using email/password. Why?

If your connection is blocked (e.g., by a firewall), use your Chat ID from the Operator Console to connect.

Review feed

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Screenshots

Chat Dashboard
AI-powered chat interaction with a visitor
Monitoring visitors in real-time
onWebChat live chat widget

Changelog

onWebChat Live Chat (Chat version 3.4.1)

Tested on WordPress 6.8 and update texts

onWebChat Live Chat (Chat version 3.4.0)

Bug fix and security improvements

onWebChat Live Chat (Chat version 3.3.2)

Bug fix

onWebChat Live Chat (Chat version 3.3.1)

AI chatbot support & fix bug

onWebChat Live Chat (Chat version 3.3.0)

AI chatbot support

onWebChat Live Chat (Chat version 3.2.0)

Security bug fix

onWebChat Live Chat (Chat version 3.1.0)

Javascript api commands support

onWebChat Live Chat (Chat version 3.0.4)

bug fix

onWebChat Live Chat (Chat version 3.0.3)

bug fix

onWebChat Live Chat (Chat version 3.0.2)

Ability to show/hide live chat widget on selected pages – bug fix

onWebChat Live Chat (Chat version 3.0.1)

Ability to show/hide live chat widget on selected pages

onWebChat Live Chat (Chat version 2.0.2)

Support for new Chat id format

onWebChat Live Chat (Chat version 2.0.0)

Add login option by username/password or Chat id.
Option to show/hide live chat widget

onWebChat Live Chat (Chat version 1.0)

First onWebChat livechat plugin versio

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