Outvio – Shipping & Returns for WooCommerce Reviews, Downloads & Maintenance

Outvio, the fulfilment tool that also does marketing and branding:
Every online shop does fulfilment, but more than 90% of them do not take advantage of the post-sales flow to strengthen their brand, advance shopping experience, increase loyal customer rates and grow sales.

Have an advantage over 90% of your competitors:
Each month millions of EUR worth of eCommerce orders are being delivered through Outvio. This is because using the post-sales flow for marketing and branding means having an advantage over most of your competitors.

FULFILMENT

One-click integration with any courier
Multi-channel order synchronisation
Automated shipping rules
Paperless picking and packing
Barcode-scanner-mode for error-free fulfilment
One-click and automated shipping label printing
Self-service returns

BRAND LOYALTY

Customizable tracking with your own branding and live map of shipment location
Customizable notification emails with your own branding
Customizable returns portal with your own branding, based on your return rules

MARKETING

Use fulfilment notification emails to market sale events, new products, etc
Use the shipment tracking page to display promotional banners
Ask reviews from the right customers

CUSTOMER SUPPORT

Automate repetitive customer support notifications
Free up customer support time with 100% automated returns
Communicate with all couriers from a single place
Centralise all fulfilment data for efficient customer support

ANALYTICS

Sales analytics
Shipping analytics
Returns analytics
Business analytics

COURIER INTEGRATIONS

All leading courier integrations across Europe:

UPS
DHL
FedEx
DPD
Correos
GLS
Deutsche Post
Omniva
…and others

CMS INTEGRATIONS

THIRD PARTY INTEGRATIONS

We listen to our customers and will continue adding other tools that our customers love:

Zendesk
Salesforce
3PL solutions
…and others

Installation

No installation instructions available

Frequently Asked Questions

Can I use my own rates?

Yes, you can add your own rates with your own couriers.

I have complex system to pick necessary shipping methods, is it possible to somehow do this in Outvio?

Of course, with Shipping Rules you can create your own custom shipping flow where you can make your own rules on exactly how do you wish your orders to be fulfilled & shipped.

I have a lot of orders that I need to process, do I need to go through them one by one?

Of course not, with Bulk Shipping you can print all of your shipping labels with just 1 click.

My customers are contacting me on shipping delays…

That’s why you want to be proactive and keep your customers informed in case there is a delay – luckily, our AI monitors every single shipment and will warn you when there might be an unexpected delay for any of your orders so you can take necessary actions. And yes, you can also automate this & send an automatic email to your customers as well.

Is it possible to create labels for customer returns?

Not only is it possible but it is fully automated so that even you don’t have to take any actions. With Outvio, you can offer your customers custom branded returns portal where they can submit a return themselves & ship the order back to you themselves. You can also customize return rules how & in what cases are your customers eligible for a return.

Review feed

No reviews available

Screenshots

From printing labels to fulfilment automation
Optimise and automate your customer support
Promote and upsell your brand with a customizable tracking page
Automate incident monitoring and resolution
Fully customizable self-service return portal
Eye-opening analytics with complete insight to sales, shipping and returns

Changelog

2.1.12

clear pickup_point hidden input when shipping method is changed

2.1.11

add Venipak icon, fix error in js script

2.1.10

fix discountPrice (send null if empty)

2.1.9

replace curly brackets on square brackets
delete unused variables
add a few checks to avoid php warning (array_map and in_array functions)

2.1.8

fix requests

2.1.7

possibility to turn on/off the map

2.1.6

major fixes for css, js and rewrite rule

2.1.3

combine map / no map plugin versions into one

2.1.2

send pickup point info to Outvio

2.1.1

fix map displaying bugs, update shipping address instead of billing

= 2.0.10 +
* distinguish billing and shipping address in plugin data

2.0.9

Added courier icons for map

2.0.8

Added map

2.0.7

Support custom statuses

2.0.3

updates & improvements

2.0.2

updates & improvements

2.0.1

updates & improvements

2.0.0

updates & improvements

1.0.0

Initial version

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