Provide Live Help

Adding Live Support Chat button to your WordPress site is as easy as installing this module. Just select your Live Chat button and you are ready to offer online support to your visitors. Provide Live Help is a service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. Provide Live Help is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.

Why Provide Live Help

• Ease of use
• Support for Multiple Languages
• Improve customer satisfaction
• Instant Sales Leads
• Better First Impression
• Know your web sites visitors in real time

Features

Real time chat

Chat in real time with your website visitors. Provide instant answers to your Customers and improve your sales conversion rate.

Simple setup

Only one simple piece of HTML code is required to be inserted into your site. That’s all! No development, no special skills required.

Customizable

Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window messages.

Live visitors tracking

Provide Live Help allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time.

Please note: after 30 days free trial period, you will need to subscribe to a paid serivce to use this extension.

Contributors/Changelog

Version Date Changes
1.0.4 2011/11/16 Visitors Tracking added
1.0.3 2010/11/17 API URL fixed
1.0.1 2010/09/18 ExtJS Settings Window added
1.0.0 2010/09/15 Initial Release

Notes

You can review installation instruction at Provide Live Help widget installation instructions

Demo available here

1. Download live_support.zip to your computer and add new plugin in WordPress administration.
2. Activate Provide Live Help through the ‘Plugins’ menu in WordPress.
3. Get Provide Live Help account
4. Activate Provide Live Help Widget through the ‘Appearance’ menu in WordPress.

1. 

   Chat History panel

2. 

   Chat session

3. 

   Chat browser window

4. 

   Visitors Tracking

5. 

   WordPress settings window