Plugin info

Total downloads: 1,161
Active installs: 10
Total reviews: 1
Average rating: 5
Support threads opened: 0
Support threads resolved: 0 (0%)
Available in: 1 language(s)
Contributors: 1
Last updated: 4/19/2025 (256 days ago)
Added to WordPress: 5/8/2020 (5 years old)
Minimum WordPress version: 4.6
Tested up to WordPress version: 6.8.3
Minimum PHP version: 7.0

Maintenance & Compatibility

Maintenance score

Stale • Last updated 256 days ago • 1 reviews

40/100

Is Refiner Microsurveys Plugin abandoned?

Likely maintained (last update 256 days ago).

Compatibility

Requires WordPress: 4.6
Tested up to: 6.8.3
Requires PHP: 7.0

Languages

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Description

Refiner is a customer feedback survey platform designed specifically for web and mobile applications. Get spot-on insights from your users with perfectly timed website microsurveys.

Installing this plugin will add the Refiner JavaScript Web-Client on your WordPress site.

With Refiner you can ask your users any question while they are using your app or browsing your website. Measure customer satisfaction (CSAT), Net Promoter Score (NPS), or customer effort score (CES), research what to built next or profile your users. Refiner supports all survey use cases and comes packed with expert-built templates that will get you started quickly.

Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or data warehouse.

Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Installation

Simple installation

The Refiner plugin can be installed via the WordPress plugin library.

  • Navigate to the “Plugins” section in your WordPress dashboard
  • Click on “Add New” and search for the “Refiner” plugin
  • Install and then activate the plugin

Manual installation

Alternatively, you can also install the Refiner plugin manually:

  1. Download the Refiner plugin as a zip file.
  2. Upload the folder refiner to the /wp-content/plugins/ directory
  3. Activate the plugin through the ‘Plugins’ menu in WordPress

Configuration

Once installed, go to “Settings > Refiner” and enter your Refiner project ID. You can find the project ID in your Refiner Dashboard in the “Settings > Installation” section.

You can find a detailed step-by-step guide in our documenation.

Frequently Asked Questions

Where can I find more information about Refiner?

You can learn more about Refiner on our website.

Is there a guide somewhere on how to get started with Refiner?

Yes, you can find more information on how to get started in our documentation.

Where can I find Refiner’s Terms of Service?

You can find our Terms of Service here. Our Privacy Policy can be found here.

Is Refiner compliant with GDPR?

Yes, our Privacy Policy fully respects GDPR.

Review feed

No reviews available

Screenshots

  1. Creating popup surveys is easy and only takes a couple of minutes

    Creating popup surveys is easy and only takes a couple of minutes

  2. See all survey responses in one place

    See all survey responses in one place

  3. Refiner offers various integrations to automate workflows and sync survey responses to other tools

    Refiner offers various integrations to automate workflows and sync survey responses to other tools

Changelog

1.0

  • Initial release.

1.0.1

  • Readme update
  • Set installation method

1.0.2

  • Tested on 6.8
  • Update readme