Tap Chat

Tap Chat adds a beautiful floating WhatsApp button with advanced features. Set business hours, show welcome messages with multiple styles, control visibility, and customize appearance – all while keeping your site fast and privacy-friendly.

Key Features

• Floating Chat Button – Beautiful, customizable button that sticks to your site
• Custom Icon Upload – Replace WhatsApp icon with your own brand logo or custom image
• Welcome Bubble – Friendly greeting message to encourage conversations with two styles (Modern & Simple)
• Smart Triggers – Show the bubble at the perfect moment based on visitor behavior
• Country Selector – Easy phone number configuration with 150+ country codes and flags
• Working Hours – Display button only during business hours with timezone support
• Page Visibility – Show or hide button on specific pages/posts
• Fully Customizable – Colors, sizes, positions, labels – make it yours
• Mobile Optimized – Separate mobile/desktop configurations
• Zero Tracking – GDPR-friendly, no cookies, no external requests
• Translation Ready – Fully translatable with .pot file included
• Performance First – Minimal footprint, no jQuery dependencies in frontend

Welcome Bubble Features

The welcome bubble is designed to increase engagement and conversions:

• Two Beautiful Styles:

  • Modern – Rich bubble with avatar, name, and online status
  • Simple – Clean bubble with message only, positioned above or beside button

• Smart Triggers – Show bubble based on visitor behavior:

  • Time on Page – After visitor spends specific time (recommended)
  • Scroll Depth – When visitor scrolls to specific percentage
  • Exit Intent – When visitor moves to close tab/window
  • Idle Detection – When visitor is inactive

• Customization Options:

  • Custom welcome message with emoji support
  • Agent/team name display (Modern style)
  • Avatar image upload (Modern style)
  • Multiple trigger combinations
  • Auto-close on interaction
  • Session-based display (won’t annoy visitors)

Advanced Features

• Custom Icon Upload:

  • Replace default WhatsApp icon with your brand logo
  • Supports PNG, JPG, SVG formats
  • Perfect circular display with automatic sizing
  • Works in floating button, offline button, and bubble avatar
  • Easy fallback to default icon

• Business Hours Control:

  • Set different hours for each day of the week
  • Timezone support for accurate scheduling
  • Custom offline message
  • Choose to hide button or show offline state

• Visibility Rules:

  • Show on specific pages only
  • Hide on specific pages (e.g., checkout, cart)
  • Combine show/hide rules for precise control
  • Support for all post types and WooCommerce pages

• Customization Options:

  • Button position (left/right)
  • Custom colors
  • Icon sizes (separate for desktop/mobile)
  • Hide/show label on mobile or desktop
  • Pre-filled message text
  • Page context appending (automatic page info in message)

Perfect For

• E-commerce stores (WooCommerce ready)
• Service businesses
• Support teams
• Real estate agents
• Consultants
• Educational institutions
• Healthcare providers
• Any business that wants instant communication

Translation Ready

Tap Chat is fully translatable and includes:
* English (default)
* German (Deutsch) – coming soon
* Spanish (Español) – coming soon
* French (Français) – coming soon
* RTL language support

Want to translate? Submit your translation and get credit!

Privacy & GDPR

• No tracking or analytics
• No cookies stored
• No external requests
• No data collection
• 100% GDPR compliant

Usage

Shortcode:
Display chat link anywhere with: [tapchat]

Custom shortcode parameters:
[tapchat phone=”+1234567890″ message=”Hello!” label=”Contact us”]

Technical Details

• Clean, semantic HTML5
• Modern CSS3 with smooth animations
• Vanilla JavaScript (no jQuery frontend dependency)
• Follows WordPress coding standards
• Passes WordPress.org plugin review
• Regular security updates
• Compatible with all major themes and page builders

Mobile Experience

• Fully responsive design
• Touch-optimized interactions
• Native app integration
• Separate mobile size controls
• Optional label hiding on mobile

Customization

Make Tap Chat match your brand:
* Custom button colors with color picker
* Adjustable icon sizes
* Flexible positioning
* Label customization
* Modern or Simple bubble styles
* Custom welcome messages
* Avatar personalization
* Upload custom icons

What’s New in 1.6.0

• Improved Admin UX – Tab navigation without page refresh
• Unified Settings – All settings save together from any tab
• Dynamic Bubble Positioning – Bubble automatically adjusts to icon size
• Better Responsive Behavior – Perfect alignment on all screen sizes

Privacy Policy

Tap Chat does not:
* Collect any user data
* Use cookies or browser storage (except sessionStorage for bubble display)
* Make external HTTP requests
* Track or monitor user behavior
* Share data with third parties

The only data processed is:
* Phone number (stored in WordPress database)
* User preferences (stored in WordPress database)
* Temporary session data for bubble display (sessionStorage, cleared when browser closes)

When users click the chat button, they are redirected to the chosen messaging service, which is governed by that service’s privacy policy.

Support

Need help? We’re here for you!

• Documentation: Plugin documentation
• Support Forum: WordPress.org support
• Bug Reports: GitHub issues

Credits

• Icons from messaging platform brand resources
• Country flags from Unicode emoji standard
• Developed with love by Tapchat Team

Roadmap

Planned features for future versions:

• Multiple agents support with round-robin
• Custom working hours per agent
• Analytics dashboard (privacy-friendly)
• More bubble styles and animations
• Team chat widget
• Pre-chat form
• Quick replies templates
• Multi-language welcome messages
• Integration with popular form plugins

Want a specific feature? Let us know in the support forum!

Automatic Installation

1. Go to WordPress Dashboard → Plugins → Add New
2. Search for “Tap Chat”
3. Click “Install Now” and then “Activate”
4. Go to Settings → Tap Chat to configure

Manual Installation

1. Download the plugin zip file
2. Go to WordPress Dashboard → Plugins → Add New → Upload Plugin
3. Choose the downloaded zip file and click “Install Now”
4. Activate the plugin
5. Go to Settings → Tap Chat to configure

Configuration

1. General Tab:

   • Select your country code from the dropdown
   • Enter your phone number (without country code)
   • Upload custom icon to replace WhatsApp logo (optional)
   • Customize button appearance (color, size, position)
   • Set default message and label

2. Welcome Bubble Tab:

   • Enable welcome bubble
   • Choose style (Modern or Simple)
   • Customize message, name, and avatar
   • Configure smart triggers (Time on Page recommended)

3. Business Hours Tab:

   • Enable working hours if needed
   • Set schedule for each day
   • Choose timezone
   • Add optional offline message

4. Visibility Tab:

   • Control where button appears
   • Show on specific pages only
   • Hide on specific pages (e.g., checkout)

5. Advanced Tab:

   • Enable page context appending
   • Additional customization options

1. 

   Floating Chat Button - Clean, professional button on your site

2. 

   General Settings - Easy configuration with country selector

3. 

   Modern Welcome Bubble - Rich bubble with avatar and name

4. 

   Simple Welcome Bubble - Minimal, clean bubble design

5. 

   Smart Triggers - Configure when bubble appears

6. 

   Business Hours - Set schedule with timezone support

7. 

   Visibility Controls - Choose where button appears

8. 

   Advanced - other options

1.6.0 – 2025-11-27

• Improved: Admin settings now use JavaScript tabs without page refresh
• Improved: All settings from all tabs save together in one submission
• Improved: Dynamic bubble positioning – automatically adjusts to icon size changes
• Improved: Better responsive behavior for welcome bubble on all screen sizes
• Fixed: Bubble alignment issues when changing icon sizes
• Performance: Smoother admin experience with no page reloads between tabs

1.5.0 – 2025-11-25

• New: Custom Icon Upload feature – Replace WhatsApp icon with your brand logo
• New: WordPress Media Library integration for icon selection
• Improved: Perfect circular icon display with automatic sizing
• Improved: Custom icon works in floating button, offline button, and bubble avatar
• Improved: Responsive icon behavior across all devices
• Fixed: Icon sizing and display issues on mobile
• Fixed: Border spacing around custom icons
• Performance: Optimized icon rendering with CSS

1.4.0 – 2025-11-21

• New: Smart Triggers system for welcome bubble
  • Time on Page trigger (enabled by default)
  • Scroll Depth trigger
  • Exit Intent trigger
  • Idle Detection trigger
• Improved: Simplified trigger configuration
• Improved: Better default settings for new installations
• Improved: Enhanced UX with Time on Page as recommended option
• Fixed: Removed duplicate Display Delay field
• Fixed: Various minor bug fixes and improvements
• Performance: Optimized trigger detection algorithms

1.3.0 – 2025-08-15

• New: Welcome Bubble feature with two styles (Modern & Simple)
• New: Bubble customization options (message, name, avatar)
• New: Welcome bubble animations and interactions
• New: Session-based bubble display control
• Improved: Better mobile experience
• Fixed: Avatar upload functionality
• Performance: Optimized CSS animations

1.2.0 – 2025-06-10

• New: Business Hours feature with timezone support
• New: Offline message option
• New: Page visibility controls (show/hide on specific pages)
• New: Support for all post types and WooCommerce pages
• Improved: Better settings organization with tabs
• Improved: Enhanced admin UI
• Fixed: Various compatibility issues

1.1.0 – 2025-04-20

• New: Country selector with 150+ countries and flags
• New: Separate mobile and desktop size controls
• New: Hide label options for mobile/desktop
• New: Page context appending option
• Improved: Phone number validation
• Improved: Better URL encoding for messages
• Fixed: International phone number handling

1.0.0 – 2025-03-01

• Initial release
• Floating chat button
• Customizable colors, sizes, and positions
• Pre-filled messages
• Shortcode support
• Translation ready
• GDPR compliant