Trust Swiftly — Identity Verification for WooCommerce

Trust Swiftly provides flexible and accurate identity verification platform for WooCommerce. Protect your store from fraud, prevent chargebacks, and comply with age-restricted sales regulations using over 20+ customizable verification methods. Our plugin is easily configurable to optimize your customer’s experience with frictionless verifications.

Trust Swiftly helps businesses adaptively fight fraud by applying the right level of friction when needed. From simple SMS verification to robust document, banking, voice, and signature checks, you can be sure all your compliance and security needs are covered.

Key Use Cases:

• Verify Age: For restricted products like alcohol, cannabis, and vaping.
• Prevent Fraud: Reduce chargebacks on risky transactions and high-value goods.
• Global ID Verification: Verify government-issued IDs, Driver’s Licenses, Passports, and more from hundreds of countries.
• Regulatory Compliance: Adhere to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

Supported Document Types Include:

• Driver’s Licenses
• Passports
• Insurance Cards
• Concealed Carry Licenses
• State IDs & National ID Cards

Secure your business and build trust with your customers today.

Prerequisite: A Trust Swiftly account is required. Sign up for a paid account here.

Follow these steps to configure the integration.

1. Get Your API Key & Base URL:

   • Log in to your Trust Swiftly Dashboard.
   • Your Base URL is your unique, branded site name (e.g., https://your-company.trustswiftly.com).
   • Navigate to Developer -> API to get your API Key.

2. Connect to WordPress:

   • In your WordPress admin, go to the Trust Swiftly settings page.
   • Enter your Base URL and API Key.
   • Click Save Changes. The plugin will test the connection.

3. Create a Verification Template:

   • In the Trust Swiftly dashboard, go to Templates and create a new template to define the verification steps you want users to follow.
   • For more details, read our guide on how to manage templates.

4. Set Up Webhooks (IPN):

   • A webhook ensures verification updates are always received, even if a user has redirect issues.
   • In your Trust Swiftly dashboard, go to Developer -> Webhooks and click Add Webhook.
   • Copy the IPN URL from your WordPress plugin settings page (e.g., https://your-site.com/wp-json/ts/v1/ipn) and paste it into the webhook form.
   • After creating it, click Show Secret, copy the Webhook Secret, and paste it into the corresponding field in your WordPress plugin settings.

5. Set Up Return URL:

   • A redirect url ensures the user is sent back to the checkout page.
   • In your Trust Swiftly dashboard, go to Settings -> General and click Login & Verification.
   • Copy the Redirect URL from your WordPress plugin settings page (e.g., https://your-site.com/index.php?rest_route=/ts/v1/return/&order_id=[order_id]&email=[user_email]) and paste it into the Completion Redirect URL input.
   • After, click Update Settings.

6. Configure Final Settings:

   • Back in WordPress, select your newly created Verification Template from the dropdown menu.
   • Choose where to trigger the verification (e.g., before or after checkout) and configure any other desired options.
   • Save your settings, and you’re ready to go!

1.1.19

• Bug: Fix guest checkout validation

1.1.18

• Bug: Update webhook format.

1.1.17

• Bug: Fix category and guest payment checks.

1.1.16

• Bug: Fix double button checkout.

1.1.15

• Bug: Fix classic checkout.

1.1.14

• Tweak: Improved the checkout user experience by making the verification button appear instantly as a valid email is typed.
• Tweak: Added a loading spinner and instructional text during the verification process for better user feedback and a more polished feel.
• Update: Updated and improved the plugin’s readme.txt for better clarity and easier setup.
• Update: Compatibility confirmed for WordPress 6.8.1 and WooCommerce 6.8.1.

1.1.13

• Tweak: Simplified plugin setup. The Secret and Embed Key are no longer required. Removed the legacy modal option in favor of a more streamlined verification flow.

1.1.12

• Fix: Resolved an issue with the verification status on the customer’s return to the site.

1.1.11

• Fix: Addressed a bug related to the block-based checkout.

1.1.10

• Feature: Added support for the new WooCommerce block-based checkout.

1.1.6

• Feature: Added enhancements for identity verification options. Tested with WordPress 6.4.

1.1.4

• Feature: Added an option to notify users via email.

1.1.3

• Fix: Resolved an API warning.

1.0.8

• Feature: Added the ability to require verification only for specific payment methods.

1.0.7

• Fix: General bug fixes and stability improvements.

1.0.0

• Initial release.