Unfazed Chat for WooCommerce

Unfazed Chat for WooCommerce is a powerful, feature-rich, and easy-to-use plugin that integrates your WooCommerce store with Unfazed Chat. It allows you to automatically send personalized WhatsApp messages to customers for events such as new orders, order updates, and abandoned carts. Enhance customer engagement, recover abandoned carts, and boost sales with automated WhatsApp notifications.

This plugin supports full customization, so you can adjust the content, timing, and frequency of messages, ensuring your communication fits your brand’s voice.

Why Choose Unfazed Chat for WooCommerce?

Unfazed Chat goes beyond abandoned cart recovery and order notifications. Here are the standout features that make this plugin an essential tool for any WooCommerce store owner:

Key Features:
* Automated WhatsApp Notifications: Send WhatsApp messages for new orders, order updates, and abandoned cart recovery.
* Customizable Templates: Create and manage message templates with dynamic variables like customer name, product details, and order status.
* Customizable Abandoned Cart Recovery: Set up automatic abandoned cart recovery messages with adjustable time intervals.
* Admin and Customer Notifications: Enable/disable notifications for both admins and customers depending on the event.
* Abandoned Cart Management: Manage abandoned carts directly from the WordPress admin dashboard, track their status, and send recovery messages manually if needed.
* CRON Job Support: Automate message sending via CRON jobs for timely and consistent recovery efforts.
* Compatible with WooCommerce: Fully integrates with your WooCommerce store and works seamlessly with WooCommerce orders and checkout processes.

Other Features of Unfazed Chat:
* Broadcast Campaigns: Send promotional WhatsApp messages to your customer base directly from the plugin dashboard.
* Multi-Language Support: Reach customers in their preferred language using multilingual templates.
* WhatsApp Business Verification Support: Assistance with WhatsApp Business verification to unlock advanced messaging features.
* Rich Media Support: Send images, videos, and documents to make your messages more engaging and informative.
* Analytics Dashboard: Monitor the performance of your campaigns with detailed insights into message delivery, open rates, and conversion rates.
* Integration with Third-Party Plugins: Seamlessly work alongside other WooCommerce plugins to enhance functionality.
* Smart AI Assistant: Leverage Our Smart AI Assistant to handle your customer queries, Handle complaints and collect feedback. Always be engaged to your customers & boost your sales.
* Mobile-Friendly Admin Panel: Manage your notifications and campaigns easily from any device.

Use Cases

Unfazed Chat is perfect for:

1. Abandoned Cart Recovery:

   • Recover lost sales by sending timely reminders and incentives to customers who abandoned their carts.

2. Order Notifications:

   • Keep customers informed with real-time updates on order status, including confirmations, shipping, and delivery.

3. Personalized Marketing Campaigns:

   • Boost engagement with targeted promotions and discount offers tailored to your audience.

4. Customer Support:

   • Provide instant support and resolve queries directly via WhatsApp.

5. Reactivation Campaigns:

   • Re-engage inactive customers with personalized offers and updates.

6. Feedback Collection:

   • Collect post-purchase feedback to improve your products and services.

7. Event-Based Notifications:

   • Send reminders for upcoming events like sales, product launches, or special discounts.

External Services

This plugin connects to the API at https://unfazedchat.com/message/v1/send to send message data for abandoned cart recovery. It sends customer data such as phone numbers to trigger WhatsApp messages. Terms of service: https://unfazedchat.com/terms-of-service/, Privacy Policy: https://unfazedchat.com/privacy-policy/.

1. Sign Up for Unfazed Chat:
   • To use this plugin, you first need to sign up for an account with Unfazed Chat. Visit Unfazed Chat to create your account.
   • New users will receive a free trial upon signing up, giving you full access to the plugin’s features for a limited time.
2. Download & Install Plugin:
   • Upload the plugin files to the /wp-content/plugins/unfazed-chat-for-woocommerce directory via FTP, or use the “Add New” option in the WordPress plugin directory and search for “Unfazed Chat for WooCommerce” to install it directly.
3. Activate Plugin:
   • Go to the ‘Plugins’ section in the WordPress admin panel and click ‘Activate’ next to the “Unfazed Chat for WooCommerce” plugin.
4. Connect Unfazed Chat Account:
   • After activation, go to the ‘Unfazed Chat’ menu in the WordPress admin panel. Enter your Unfazed Chat account credentials to link your WooCommerce store with your Unfazed Chat account.
5. Configure Plugin:
   • Once connected, you can configure the plugin settings, including WhatsApp number setup, order notifications, and abandoned cart recovery options.

1. 

   General Settings: Configure your Unfazed Chat account and WhatsApp number.

2. 

   WhatsApp Setup: Connect your WhatsApp business account to send messages.

3. 

   Order Notification Settings: Enable and customize WhatsApp notifications for new orders and order updates.

4. 

   Abandoned Cart Recovery Settings: Set up intervals for abandoned cart recovery messages and manage the recovery process.

5. 

   Template Mapping: Map dynamic variables to your WhatsApp templates for personalized messages.

6. 

   Abandoned Cart Management: View and manage abandoned carts from the admin dashboard, track cart status, and manually send recovery messages.

1.0

• Initial release of Unfazed Chat for WooCommerce.
• Added functionality for automated WhatsApp messages for new orders, order updates, and abandoned carts.
• Template import and mapping support.
• Abandoned cart recovery with custom time intervals.