WP Ticket Ultra Help Desk & Support Plugin

WP Ticket Ultra offers a great suite of features that will help you to offer Top-Notch Customer Support.

This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We’ve gone through this experience, and that’s why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.

KEY FEATURES

• SMTP Email Sending
• Custom Message On Weekends
• Staff Backend
• Tickets Notification Rules
• Replies Notification Rules
• Assign Ticket Owner
• Custom Email Subject Structure
• Custom Priorities
• Maximum Open Tickets Limit
• Unlimited Products
• Unlimited Departments
• Clients Management
• Clients Backend
• Email Notification Templates
• Advanced Admin Panel
• Terms & Conditions

Read about all of the plugin’s features at WP Ticket Ultra

USEFUL LINKS

• Getting Started Guide
• How Do Staff Members Create Tickets?
• How Do Client Create Tickets?
• How Do Admins Create Tickets?

PAID EXTENSIONS

WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.

FREE EXTENSIONS

• – With this add-on you will be able to add Google’s secure and user friendly reCaptcha verification in order to avoid bot spam registrations.

1. Upload wp-ticket-ultra to the /wp-content/plugins/ directory
2. Activate the plugin through the ‘Plugins’ menu in WordPress

1. 

   TICKETS DASHBOARD

2. 

   CHANGE OWNER

3. 

   CANNED RESPONSES

4. 

   REPLIES AND ATTACHMENTS

5. 

   PRIVATE CREDENTIALS

1.0.5

• Improvements – WP Tickets Ultra Pro has been rebuilt. It has many great features

1.0.4

• Improvements for new WP version 5.2.x

1.0.0

• Initial release