Integrates FluentSupport ticket data from a single "Support Site" into the MainWP Dashboard.

sflwa

This MainWP Extension integrates ticket data from a FluentSupport installation on a dedicated “Support Site” directly into your MainWP Dashboard.
It provides centralized visibility over your support workflow by displaying active tickets in a dashboard widget and on a dedicated extension page. It uses the FluentSupport REST API and Application Passwords for secure, direct synchronization on a 5-minute background schedule, preventing site synchronization slowdowns.
Features include: 
* FluentSupport Tickets Dashboard Widget. 
* Dedicated Tickets Overview page. 
* Background synchronization every 5 minutes (via WP-Cron). 
* API connection test and credential management.
<h3>Pre-Configuration: FluentSupport Custom Field</h3>
For the extension to correctly map support tickets to your individual MainWP client sites, you must create a custom text field in FluentSupport on your Support Site with a specific key. This field should store the client’s website URL when a ticket is created.
<ol>
<li>On your FluentSupport site, go to Global Settings > Custom Fields.</li>
<li>Click Add New Field.</li>
<li>Set the Field Label (e.g., “Client Website URL”).</li>
<li>Crucially, ensure the Field Key is set to <code>cf_website_url</code>.</li>
<li>Set the Field Type to Text Input or URL.</li>
<li>Save the Custom Field and ensure it is included in your active support forms.</li>
</ol>
This exact key (<code>cf_website_url</code>) is required by the extension to match ticket data to your managed sites.

Alternatives to Ticket Status Sync for FluentSupport to MainWP

Top alternatives