Text

<p><strong>Text connects customer conversations with real purchase behavior.</strong></p>
<p>It helps you engage visitors in real time, see what they are browsing, and understand whether conversations influence sales. Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.</p>
<p>If chat plays a role in the buying journey, it should move it forward.</p>
<h4>🔍 Real-time visibility during conversations</h4>
<p>When a visitor starts a chat, context matters.</p>
<p>Text allows you to:<br />
– Engage customers with automated campaigns<br />
– Centralize conversations from all channels<br />
– Deliver personalized customer experiences</p>
<p>Your team responds with full visibility, not guesswork.</p>
<h4>⚡ AI assistance that supports sales</h4>
<p>Text includes AI-powered automation that can:<br />
– Answer common product questions<br />
– Handle repetitive inquiries<br />
– Assist customers during purchase decisions</p>
<p>It allows your team to focus on higher-value conversations while maintaining fast response times.</p>
<h4>📈 Revenue-focused analytics</h4>
<p>Text connects conversations with completed orders so you can measure impact.</p>
<p><strong>Track</strong>:<br />
– Key performance metrics for your support team<br />
– Customer satisfaction levels<br />
– AI agent performance<br />
– Most frequent topics discussed in conversations</p>
<p>Export data for reporting and performance analysis.</p>
<h4>🎯 Built for measurable growth</h4>
<p>Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.</p>
<h4>About us</h4>
<p>Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.</p>
<p>Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:</p>
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> – real-time messaging for sales and support</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> – AI-powered automation and chatbot agents</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> – help desk software with ticketing and email support</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> – self-service documentation</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> – a customer service widget creator tool</li>
</ul>
<p><strong>Press & brand assets</strong></p>
<p>Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.</p>
<h3>External services</h3>
<p>This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.</p>
<h4>Account connection</h4>
<p>When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request:</p>
<ul>
<li>WordPress admin email address</li>
<li>WordPress site URL and admin URL</li>
<li>PHP version, WordPress version, and plugin version</li>
<li>WooCommerce version (if WooCommerce is active)</li>
</ul>
<p>This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.</p>
<h4>Chat widget</h4>
<p>Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation.</p>
<p>This service is provided by Text, Inc:<br />
– <a href="https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Terms of service</a><br />
– <a href="https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Privacy policy</a></p>


AI Chatbot by Text

AI-native customer service engine for ecommerce growth. Turn conversations into measurable revenue.

irisideatechsolutions

<ul>
<li>
<p>Interactive Chat Interface – A modern, fully customizable chat window that integrates beautifully with your website’s layout and style.</p>
</li>
<li>
<p>Quick & Easy Setup – Simply install, activate, and start chatting — your AI assistant is ready within minutes, no coding needed.</p>
</li>
<li>
<p>Intelligent Conversations – Engage visitors with fast, natural, and context-aware responses powered by advanced AI technology.</p>
</li>
<li>
<p>Flexible Customization – Personalize Common questions, icons, and greetings to perfectly reflect Kalrav Ai identity.</p>
</li>
<li>
<p>Smart Engagement Triggers – Automatically welcome visitors, collect leads, or reply to common questions with ease.</p>
</li>
<li>
<p>Lightweight & Secure – Built for speed, stability, and privacy, ensuring smooth performance across all devices.</p>
</li>
</ul>
<h3>External Services</h3>
<p>The external service used:</p>
<ul>
<li><strong>Service Name</strong>: Kalrav.ai</li>
<li><strong>Purpose</strong>: To process and respond to user messages in the chat widget.</li>
<li><strong>Data Sent</strong>: User message, session ID (anonymous), and site identifier.</li>
<li>
<p><strong>Data Received</strong>: AI-generated response content.<br />
Please check our privacy policy and terms of services:</p>
<p>Privacy policy : https://kalrav.ai/privacy-policy/<br />
Terms Of service : https://kalrav.ai/terms-of-services/</p>
</li>
</ul>
<p>No personal data is stored or shared with third parties.</p>
<h3>License</h3>
<p>GPLv2 or later. See <code>license.txt</code>.</p>


Kalrav AI Agent

Kalrav AI Agent is a powerful, customizable AI chatbot that floats on every page, providing real-time support and engagement.

AI Chatbot by Text vs Kalrav AI Agent