AskX

Give your WordPress site an AI-powered customer support chatbot that uses your site content as context.
AskX is an agentic AI chatbot that answers visitors using a knowledge base built from your own data. This plugin connects your WordPress site to AskX through secure, API-key-protected REST endpoints — so the chatbot can answer using the content you choose to expose.
<h4>Why Use This Plugin?</h4>
This plugin creates a direct, authenticated data connection between WordPress and AskX. You control exactly which content types are shared — posts, pages, WooCommerce products, custom post types — and AskX uses that content for customer support and site-related answers.
<h4>Key Features</h4>
<ul>
<li>Full WordPress Integration — AskX connects directly with your WordPress 
site through secure REST APIs. You choose exactly which content types to 
share: posts, pages, comments, users, and custom post types.</li>
<li>WooCommerce Support — When WooCommerce is active, product list/single 
endpoints and single-order-by-ID order endpoints are available. Orders 
cannot be listed in bulk; use a known order ID (for example for order-status 
lookups). Your chatbot can help visitors find products and answer 
store-related questions.</li>
<li>Works With Any Site — Compatible with standard WordPress sites, 
WooCommerce stores, LearnDash courses, BuddyPress/BuddyBoss communities, 
booking platforms, and any site using custom post types.</li>
<li>Simple Setup — Install the plugin, select your content types, download 
the JSON configuration file, and upload it to AskX. Your chatbot is connected.</li>
<li>Chatbot Display — Enter your AskX Chatbot ID in the plugin settings. 
The widget loads automatically on your frontend using standard WordPress 
script enqueueing.</li>
<li>Customizable AI Behavior — In AskX, configure how the chatbot responds: 
set system prompts, add predefined questions, and adjust parameters like 
creativity level and response length.</li>
<li>Visual Widget Builder — Design your chatbot widget in AskX to match 
your site theme and branding.</li>
<li>Knowledge Base Training — Train the AskX chatbot using uploaded documents, 
website URLs, or your WordPress content via this plugin API connection.</li>
<li>API-Key Security — Every API request requires authentication. No data 
is exposed without a valid API key</li>
</ul>
<h4>How AskX Uses Your Content</h4>
AskX builds its knowledge base from three types of input: documents (PDFs), website URLs, and WordPress content via API. This plugin provides a direct API integration: authenticated REST endpoints so AskX can read structured WordPress and WooCommerce data you enable, keeping answers aligned with your site as content changes.
<h4>How to Connect</h4>
<ol>
<li>Install and activate the plugin.</li>
<li>Choose which content types to expose in the plugin settings.</li>
<li>Download the API Configuration JSON file.</li>
<li>In AskX, provide the JSON during chatbot creation or via the “Connect WordPress” option.</li>
<li>Enter your AskX Chatbot ID in the plugin to display the chatbot on your site.</li>
</ol>
<h4>Available Endpoint Groups</h4>
<ul>
<li>WordPress core: posts, pages, users, comments</li>
<li>WooCommerce (if active): products (list and single); orders (single order by ID only, no list-all)</li>
<li>Custom post types: all public CPTs</li>
<li>Search: unified search across all enabled types</li>
<li>Chatbot-optimized: endpoints formatted for AI consumption</li>
</ul>
<h4>Who Is This For?</h4>
<ul>
<li>WordPress site owners who want AI-powered customer support that uses their published content</li>
<li>WooCommerce stores needing product-aware chatbot assistance</li>
<li>Agencies managing multiple WordPress sites with AskX</li>
<li>Developers building AI integrations with WordPress content</li>
</ul>
<h3>Third-party services</h3>
This plugin integrates with AskX-related services used from your site or browser.
1. AskX Blog API (admin screen)
<ul>
<li>Service: <code>https://askx.io</code></li>
<li>Purpose: display latest AskX news cards in the plugin admin page.</li>
<li>Data sent: pagination parameters (<code>page</code>, <code>page_size</code>, <code>is_published</code>) in a server-to-server request. Your API key is not included.</li>
<li>Trigger: when an admin opens the plugin settings screen or uses pagination controls.</li>
</ul>
2. AskX connection flow (browser)
<ul>
<li>Service: AskX web application (e.g., <code>https://askx.io/admin</code>).</li>
<li>Purpose: let AskX receive the configuration it needs to call your site’s REST APIs.</li>
<li>How it works: a site administrator completes the AskX Website Connection consent screen in wp-admin. On approval, the plugin sends a message to the AskX browser window using the standard <code>postMessage</code> API (no server-to-server HTTP request). On denial, only a denial status is sent.</li>
<li>Trigger: only when an administrator explicitly approves or denies on the consent screen.</li>
</ul>
3. AskX Chatbot Widget (frontend)
<ul>
<li>Service: <code>https://askx.io</code></li>
<li>Purpose: loads the AskX chatbot widget for site visitors.</li>
<li>Data sent: visitor chat messages are sent to AskX servers for AI processing.</li>
<li>Trigger: on every frontend page load when a valid Chatbot ID is saved and the widget is enabled.</li>
</ul>
AskX legal pages:
<ul>
<li>Privacy policy: <a href="https://askx.io/privacy" rel="nofollow ugc">https://askx.io/privacy</a></li>
<li>Terms of service: <a href="https://askx.io/terms" rel="nofollow ugc">https://askx.io/terms</a></li>
</ul>
<h3>Privacy</h3>
<h4>Data stored on your site</h4>
<ul>
<li>API key — authenticates requests to this plugin’s REST routes (stored in wp_options).</li>
<li>Exposed API types — your content-sharing preferences.</li>
<li>AskX Chatbot ID — used to load the chatbot widget.</li>
</ul>
<h4>Data returned by REST API</h4>
When a valid API key is supplied, responses include WordPress and WooCommerce data according to your Exposed API Types settings. Prefer the <code>X-API-Key</code> header over query parameters to prevent accidental key exposure in logs.
<h4>Data sent to AskX</h4>
<ul>
<li>Admin screen: pagination parameters for blog/news cards (no API key sent).</li>
<li>Connection flow: site URL and API key via browser <code>postMessage</code> on explicit admin approval.</li>
<li>JSON export: downloaded locally — the plugin does not send it to AskX automatically.</li>
<li>Frontend visitors: chat messages are sent to AskX for AI processing when the widget is active.</li>
</ul>

AskX – Agentic AI Chatbot

Add an AI-powered agentic chatbot that uses your WordPress and WooCommerce content you expose. Secure, API-key-protected REST endpoints let AskX read  …

alinrizea

Sonia is an AI chatbot for WooCommerce that helps you sell more and answer fewer support emails. It adds a conversational assistant to your store, powered by the DBM-AI cloud service. Visitors get instant, accurate answers about your products — and you get fewer repetitive questions in your inbox.
Sonia is grounded in your real product catalog and site content, so it answers accurately about your store instead of giving generic AI guesses. It has two jobs:
<ol>
<li>Shop assistant — answers product questions, searches your WooCommerce catalog, compares items, recommends alternatives, and notifies shoppers when products are back in stock.</li>
<li>Form completion assistant — guides visitors through forms with field-by-field help, multi-field pre-fill from natural language, and accessibility features.</li>
</ol>
Why store owners use it:
<ul>
<li>Sell more — Sonia helps turn browsers into buyers with instant product search, side-by-side comparisons, and personalised recommendations.</li>
<li>Cut customer support costs — by answering product, stock, and FAQ questions automatically, around the clock, Sonia helps keep repetitive questions out of your inbox.</li>
<li>Bring shoppers back — automatic restock notifications re-engage visitors who were interested in out-of-stock items.</li>
<li>Accurate, not generic — Sonia answers from your actual catalog and crawled site content, so replies are about your store, not made-up AI guesses.</li>
<li>Speaks in your brand’s voice — set Sonia’s name, personality and language yourself; and with on-demand specialisation she can be tuned to your industry and individual brand, so she answers with your tone and your brand’s own knowledge.</li>
</ul>
Features:
<ul>
<li>Conversational shop assistant for WooCommerce — product search, details, comparison, recommendations, restock notifications</li>
<li>Form completion assistant — field help icons, multi-field pre-fill from natural language</li>
<li>Multilingual product search — visitors can search in 8 languages (EN, RO, ES, FR, DE, IT, PT, NL) even if your catalog is in a different language</li>
<li>Smart query matching — fuzzy matching maps visitor queries to your store’s categories, brands, colours, and sizes</li>
<li>Personalisation — configurable name, personality, voice and language, plus optional on-demand specialisation for industry- and brand-specific knowledge</li>
<li>Optional text-to-speech for AI replies</li>
<li>Optional speech-to-text voice input</li>
<li>Works with Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and any HTML form</li>
<li>Shadow DOM isolation — zero CSS conflicts with your theme</li>
<li>Mobile responsive</li>
<li>Per-page enable/disable control</li>
<li>Optional Cloudflare Turnstile bot protection</li>
<li>Privacy-first: PII is sanitized before reaching the AI</li>
</ul>
Setup:
<ol>
<li>Install and activate the plugin</li>
<li>Go to Settings > DBM Sonia Shop Assistant</li>
<li>Paste your API key from your <a href="https://dbm-ai.com/ai-form/dashboard/" rel="nofollow ugc">DBM-AI Dashboard</a></li>
<li>Choose your form selector (auto-detected for popular form plugins)</li>
<li>Done!</li>
</ol>
For step-by-step guides see the <a href="https://dbm-ai.com/ai-form/tutorials/" rel="nofollow ugc">Tutorials</a>.
<h3>External services</h3>
This plugin relies on two third-party services. Both are documented below so site owners and visitors know what data is sent and when.
<h4>1. DBM-AI</h4>
What it is and what it is used for: DBM-AI is the cloud AI service that powers the conversational chat widget (shop assistant + form assistant). The plugin loads the chat widget script from this service and forwards visitor chat messages to it for AI processing.
What data is sent and when:
<ul>
<li>On each visitor chat message: the message text, conversation context, current page URL, and your site’s API key are sent to the DBM-AI API.</li>
<li>When you save the API key, test the connection, or connect WooCommerce from the settings page: your API key, site URL, and (if WooCommerce is enabled) read-only WooCommerce REST API credentials are sent.</li>
<li>When the chat widget is loaded on a page: the widget script is fetched from <code>https://dbm-ai.com/ai-form/plugin.js</code>.</li>
<li>When text-to-speech is enabled and the AI replies: synthesized audio is streamed from the DBM-AI API.</li>
</ul>
Service provided by DBM-AI (https://dbm-ai.com):
<ul>
<li>Terms of Service: https://dbm-ai.com/ai-form/terms/</li>
<li>Privacy Policy: https://dbm-ai.com/ai-form/privacy-policy/</li>
</ul>
By activating this plugin and entering your API key you agree to the DBM-AI Terms of Service and Privacy Policy.
<h4>2. Cloudflare Turnstile (optional)</h4>
What it is and what it is used for: Cloudflare Turnstile is a CAPTCHA-style bot-protection service. The plugin only loads it if you enter a Turnstile Site Key in the settings page. When enabled, the Turnstile widget is shown on protected forms / chat sessions to verify that the visitor is not a bot.
What data is sent and when:
<ul>
<li>When a visitor loads a page where Turnstile is enabled, the Turnstile JavaScript is loaded from <code>https://challenges.cloudflare.com/turnstile/v0/api.js</code>.</li>
<li>The browser then exchanges environmental signals (IP address, browser fingerprint data, behavioural signals) with Cloudflare to generate a verification token. This is handled by Cloudflare and described in their privacy policy.</li>
<li>The verification token is included with the visitor’s chat / form submission so the server can validate it.</li>
</ul>
Service provided by Cloudflare, Inc. (https://www.cloudflare.com):
<ul>
<li>Terms of Service: https://www.cloudflare.com/website-terms/</li>
<li>Privacy Policy: https://www.cloudflare.com/privacypolicy/</li>
</ul>
If you do not enter a Turnstile Site Key, no requests are made to Cloudflare.

DBM Sonia – AI Shop Assistant for WooCommerce

AI chatbot and shop assistant for WooCommerce — answers product questions 24/7, guides shoppers to buy, and helps cut customer support costs.

AskX – Agentic AI Chatbot vs DBM Sonia – AI Shop Assistant for WooCommerce