Freemius

BasePress

Amitkumar Dudhat

<p>Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.</p>
<h3>Best Knowledge Base, Docs and Wiki plugin for WordPress</h3>
<p>Create a knowledgebase that provides support even when you’re not around 🤩.</p>
<p>A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced.</p>
<p><a href="https://basepresskb.com/" rel="nofollow ugc">BasePress</a> allows you to organise documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box.</p>
<p>This knowledgebase plugin is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area.</p>
<p>There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates.</p>
<p>Check detailed <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">BasePress Documentation</a>.</p>
<h3>✔ What makes BasePress the right tool for your business?</h3>
<ul>
<li>Ready to use in less than 5 minutes.</li>
<li>A dedicated Wizard to guide you through the set-up procedure.</li>
<li>Create as many independent knowledge bases as you need out of the box.</li>
<li>Keeps your content organized in a logical way dividing it by product, service, department etc.</li>
<li>Serves targeted answers to your customers, saving them time.</li>
<li>Keeps the look of your website professional.</li>
<li>BasePress creates an entry page for your customers where they can choose the knowledge base they want to consult. All the articles, searches and suggestions will be fully relevant to what they are looking for.</li>
<li>Adapts to all devices. Your customers can consult it form any device including tablets and phones.</li>
<li>SEO friendly.</li>
<li>Professional support.</li>
</ul>
<p>This is a Lite version of our Premium plugin that we wanted to share with the WordPress community.<br />
It has all the features you need to create your fully functional knowledge base and nothing less.</p>
<h3>✔ MAIN FEATURES</h3>
<ul>
<li>Build a single or multiple knowledge base</li>
<li>A dedicated page for users to choose the knowledge base they want to consult</li>
<li>Unlimited sections hierarchy</li>
<li>List and boxed section styles</li>
<li>Image and description for each knowledge base</li>
<li>Image, icon and description for each section</li>
<li>Icon selector for each article</li>
<li>Icons manager to easily change your icons and use any icon font of your choice</li>
<li>Drag and drop reorder for knowledge bases and sections</li>
<li>Search bar with live results</li>
<li>Shortcode to add the search bar anywhere in your website</li>
<li>Related articles widget</li>
<li>Sections widget</li>
<li>Knowledge bases widget</li>
<li>Easy-to-use admin screens</li>
<li>Translatable via .pot files</li>
<li>Easy customization and colour branding</li>
<li>Three themes included</li>
<li>Use with or without Gutenberg</li>
<li>Create the support desk easily with this self-hosted documentation plugin</li>
</ul>
<p>If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits:</p>
<h3>🏆 PREMIUM FEATURES</h3>
<ul>
<li>Advanced search bar results based on user votes and visits</li>
<li>Articles voting</li>
<li>Popular articles widget based on votes or visits</li>
<li>Feedback on your KB articles so you can create better docs</li>
<li>Google reCATCHA feature to control spam from the feedback form</li>
<li>Automatic Table of Contents (TOC) in articles and/or widgets</li>
<li>Drag and drop articles reorder</li>
<li>Next and Previous articles navigation</li>
<li>Advanced Content Restriction by user role</li>
<li>Tags support</li>
<li>Knowledge base Statistics</li>
<li>Dashboard widget</li>
<li>Multisite support</li>
<li>Shortcode editor to add dynamic lists of articles outside the knowledge base</li>
<li>Integration with WPML for Multilingual KB</li>
<li>Integration with SearchWP via add-on for advanced searches</li>
<li>Integration with Oxygen Visual Site Builder via add-on</li>
</ul>
<p>See our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" title="Knowledge Base documentation" rel="nofollow ugc">knowledge base & live demo</a></p>
<h3>WHAT CAN YOU USE BASEPRESS FOR</h3>
<ul>
<li>Runbooks</li>
<li>Internal knowledge base for teams and company employees on an intranet</li>
<li>External documentation knowledgebase for customers</li>
<li>Troubleshooting guides</li>
<li>E-commerce websites</li>
<li>Product manuals and wiki</li>
<li>Documentation for schools and colleges</li>
<li>Service or product documentation</li>
<li>Frequently Asked Questions (FAQs)</li>
<li>Wiki and much more</li>
<li>E-commerce websites</li>
<li>Standards and policies at government and other agencies</li>
<li>eLearning for Schools and colleges</li>
</ul>
<p>Want to unlock the advanced features? <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">Upgrade to our Pro version</a></p>
<h3>Support & Product Documentation</h3>
<ul>
<li>For detailed plugin documentation visit our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">knowledge base</a></li>
<li>If you have any more questions, visit our support on the Plugin’s Forum</li>
<li>For more information about premium version, features etc. visit our website at <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">BasePressKB</a></li>
</ul>
<p>Easily create & manage documentation. Reduce support tickets and scale your customer support. This powerful yet simple knowledgebase plugin works with any theme.</p>
<p>Loved BasePress plugin? Please leave a plugin review on WordPress.</p>


Knowledge Base documentation & wiki plugin – BasePress Docs

We're using BasePress on iconicwp.com. We chose it because we were able to extend it to cater to our specific needs.

On top of that, the support has been great when required!

Great and Extensible!


I chose this plugin mainly because it allowed multiple products to have their own knowledge base, something that sets this plugin apart from other plugins.It was easy to get going with nice out of the box designs that fitted well.I quickly upgraded to Pro, not that I actually needed the pro features ( nice that they are, the free version does a lot ) but because I want to support the plugin developer as I wanted this plugin to exist for the the long term.Being a plugin developer myself, I haven't need that much support, but when I have asked I have had quality support.Also the code is nicely written, with templates and hooks that make customisation straight forward.


Excellent multi knowledgebase plugin


Cool plugin that rolls together a lot of things you could patch together with other plugins but in an easy-to-use complete package that just works. 


Had an issue, support quickly addressed

Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.

Tareq Hasan

weDevs

<p>Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.</p>
<h3>Useful Links</h3>
<p><a href="https://wedocs.co/docs/" rel="nofollow ugc">Docs</a> | <a href="https://www.youtube.com/watch?v=9E7ZJetD2WU&list=PLJorZsV2RVv8LVL6E6OkFWcP_9B4EHWu4&index=7" rel="nofollow ugc">Videos</a> | <a href="https://wedocs.co/get-support/" rel="nofollow ugc">Support</a> | <a href="https://wedocs.co/pricing/" rel="nofollow ugc">Get Pro</a></p>
<h3>Create and Manage Your Documentation and Knowledge Base at Ease</h3>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/9E7ZJetD2WU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>🎉 Introducing the Next Gen of weDocs — The Ultimate Documentation Plugin for WordPress</h3>
<p>weDocs is the best documentation tool for WordPress that lets you manage your product’s knowledge base, guides, and wiki in just minutes.</p>
<p>Whether you’re documenting WordPress plugins, themes, SaaS apps, or internal processes, weDocs makes the entire experience fast, modern, and effortless.<br />
Create beautiful docs, structure them neatly, and boost engagement, all from one place.</p>
<h3>Key Benefits</h3>
<p>– Organize all your documentation in one place<br />
– Easy-to-use drag-and-drop interface<br />
– Supports unlimited documents and knowledge bases<br />
– Seamless integration with WordPress & Gutenberg<br />
– AI Chatbot (Pro) for instant automated user support<br />
– Floating contact form for quick user feedback (Pro)<br />
– Pre-built layouts and advanced styling options (Pro)<br />
– Role-based permissions and privacy control (Pro)<br />
– Multilingual support via Weglot</p>
<h3>Create and Manage Documentation with Useful Free Features</h3>
<p>The free version of weDocs provides a solid foundation for building a professional knowledge base. It includes:</p>
<p>– <strong>User-friendly Interface:</strong> Clean and intuitive dashboard for creating and managing documentation without technical complexity.</p>
<p>– <strong>Unlimited Document Creation:</strong> Create unlimited documents and knowledge bases for any product, service, or business.</p>
<p>– <strong>Drag-and-Drop Functionality:</strong> Organize, rearrange, and structure documentation using a simple drag-and-drop interface.</p>
<p>– <strong>Three-Level Nested Document Structure:</strong> Categorize documentation into sections, subsections, and articles for clear hierarchy.</p>
<p>– <strong>Easy Documentation Creation & Organization:</strong> Create, publish, draft, and manage unlimited documents with full control.</p>
<p>– <strong>SEO Optimization:</strong> Documentation pages are fully optimized for search engines.</p>
<p>– <strong>Sidebar Navigation:</strong> Automatically generated sidebar-based navigation for easy browsing.</p>
<p>– <strong><a href="https://wedocs.co/docs-grid/" rel="nofollow ugc">Writing Docs with Block Editor</a></strong>: Create and format documentation using the WordPress Block Editor.</p>
<p>– <strong><a href="https://wedocs.co/docs/wedocs/migration/" rel="nofollow ugc">Migration from BetterDocs</a></strong>: Easily migrate your existing documentation from BetterDocs to weDocs.</p>
<p>– <strong>Multilingual Support (via Weglot):</strong> Offer documentation in multiple languages.</p>
<p>– <strong><a href="https://wedocs.co/docs/wedocs/shortcodes/" rel="nofollow ugc">Embed Anywhere with Shortcodes</a></strong>: Display documentation or doc lists anywhere on your site via shortcodes.</p>
<p>– <strong>Feedback and Voting System:</strong> Let users rate documents and leave feedback.</p>
<p>– <strong><a href="https://wedocs.co/docs/wedocs/how-to/quick-search-option/" rel="nofollow ugc">Quick Search on Documentation</a></strong>: AJAX-powered in-document search for fast navigation.</p>
<p>– <strong><a href="https://wedocs.co/docs/wedocs/how-to/ai-doc-writer/" rel="nofollow ugc">AI Doc Writer</a></strong>: Automatically generates helpful documentation from your prompts or product details.</p>
<h3>weDocs Pro Allows You to Create a Professional & Advanced Knowledge Base</h3>
<p>weDocs Pro unlocks advanced tools for businesses that need deeper customization, team collaboration, and AI-driven support.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/assistant-widget/" rel="nofollow ugc">Advanced Customization for Assistant Widget</a></strong>: Style, reposition, and customize the assistant widget.</p>
<p>– <strong><a href="https://wedocs.co/ai-chatbot/" rel="nofollow ugc">AI Chatbot</a></strong>: ChatGPT-powered bot that answers questions based on your documentation and suggests relevant articles.</p>
<p>– <strong>Table of Contents:</strong> Auto-generated ToC for long documentation pages.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/assistant-widget/assistant-widget-for-product-knowledgebase/" rel="nofollow ugc">Floating Contact Form</a></strong>: Allow users to send quick support messages through a built-in floating contact form.</p>
<p>– <strong>Privacy Settings:</strong> Restrict visibility to selected users or roles.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/permission-management/" rel="nofollow ugc">Role-Based Permission Management</a></strong>: Control access and edit rights for specific documents.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/theme-and-styles/" rel="nofollow ugc">Pre-Built Layouts & Styles</a></strong>: Choose from multiple templates and design styles without coding.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/doc-duplication/" rel="nofollow ugc">Docs Duplicator</a>:</strong> Clone entire documents or structures with one click.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/multi-layer-7-level-doc-structure/" rel="nofollow ugc">7-Layer Hierarchical Article Creation</a>:</strong> Great for extensive product documentation.</p>
<p>– <strong><a href="https://wedocs.co/docs/permission-management/social-share/" rel="nofollow ugc">Social Sharing Options</a>:</strong> Allow users to share docs across popular social platforms.</p>
<h3>How It Works</h3>
<ol>
<li>Install and activate weDocs.</li>
<li>Create your first knowledge base and add documents.</li>
<li>Organize content using drag-and-drop and nested levels.</li>
<li>Enable search, feedback, and AI chatbot features (Pro).</li>
<li>Use shortcodes to embed documentation anywhere.</li>
</ol>
<h3>Checkout Our Other Products</h3>
<p>– <strong><a href="https://dokan.co/" rel="nofollow ugc">Dokan</a></strong>: The pioneer WooCommerce multivendor marketplace solution for WordPress. Build a marketplace like Amazon, eBay, or Etsy in minutes.</p>
<p>– <strong><a href="https://getwemail.io/" rel="nofollow ugc">weMail</a></strong>: A simplified WordPress solution for email marketing, newsletters, automations, and audience growth.</p>
<p>– <strong><a href="https://wedevs.com/wepos/" rel="nofollow ugc">wePOS</a></strong>: WooCommerce Point of Sale solution for in-store sales with fast cart management and barcode scanning.</p>
<p>– <strong><a href="https://wedevs.com/wp-project-manager/" rel="nofollow ugc">WP Project Manager</a></strong>: Full-featured project management with task lists, Gantt chart, Kanban board, and team collaboration tools.</p>
<p>– <strong><a href="https://happyaddons.com/" rel="nofollow ugc">Happy Addons</a></strong>: A powerful addon suite for Elementor with templates, widgets, Mega Menu, Theme Builder, and more.</p>
<p>– <strong><a href="https://wperp.com/" rel="nofollow ugc">WP ERP</a></strong>: Complete HR, CRM, Accounting, and Recruitment system for WordPress.</p>
<p>– <strong><a href="https://wedevs.com/wp-user-frontend-pro/" rel="nofollow ugc">WP User Frontend </a></strong>: All-in-one frontend posting, membership, subscription payments, user dashboards, and AI-powered post creation.</p>
<h4>What Others Say About weDocs:</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/TFXsyB09VJQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Privacy Policy</h3>
<p>weDocs uses the Appsero SDK to collect telemetry data (only with user permission) to help improve product stability and performance.</p>
<h3>Blocks Included</h3>
<p><strong>weDocs – Docs Grid:</strong> Display documents in a customizable grid layout.</p>


weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot

Helps to keep my documentation up to date!

Great plugin


Like so many plugins that used to be good, this one also seems to have been acquired just for profit and now it has become complete trash. Seriously, the free plugin is completely useless, and is nothing more than a step to force you and buy the pro plugin. I'm not giving plugins one star easily, but this free version really deserves it. I'm not talking about the pro version. That one might be amazing. But I'm not going to try it. The authors should consider pulling this plugin from wp.org and use their own channels to promote the plugin


Used to be good

Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.

Knowledge Base documentation & wiki plugin – BasePress Docs vs weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot