borghive

BorgHive Chatbot lets you deploy a fully functional AI-powered assistant directly on your WordPress website. 
It connects with your BorgHive account and automatically embeds the chatbot script on your pages.
Key features: 
* Seamless integration with the BorgHive platform 
* No coding or configuration required 
* Powered by OpenAI models (GPT-4o, GPT-4o-mini, GPT-4-turbo) 
* Handles text, image and audio queries 
* Custom branding, colors, and widget design
Why BorgHive? 
BorgHive helps businesses reduce support workload by up to 80 %, automate repetitive questions, and serve hundreds of customers simultaneously at a fraction of the cost.
<h3>Notes</h3>
Security: 
Only domains defined in your BorgHive account are authorized to load your chatbot script.
Support: 
For help or feature requests, contact <a href="mailto:support@borghive.ai" rel="nofollow ugc">support@borghive.ai</a> or visit <a href="https://borghive.ai/support" rel="nofollow ugc">https://borghive.ai/support</a>.
<h3>External services</h3>
This plugin connects to BorgHive’s internal API services to enable the chatbot functionality on your WordPress website. 
These services are operated and maintained by BorgHive and are required for the chatbot to process, understand, and respond to user messages.
Service name: BorgHive API 
Service provider: BorgHive (https://borghive.ai)
Purpose: 
The BorgHive API handles all communication between your website’s chatbot and the BorgHive platform. 
It allows the chatbot to process user inputs, verify configuration settings, and return AI-generated responses in real time.
When the service is used: 
1. During setup: 
 When you enter your Website Chatbot ID in the plugin settings, the plugin securely connects to the BorgHive API endpoint 
 (<code>https://borghive.ai/db/website_chatbot_connections/exists-connection/{chatbot_id}</code>) 
 to verify whether the provided ID exists and is valid. 
 This request ensures that only authorized and active chatbots can be embedded on your site.
<ol>
<li>During user interactions: 
Every time a visitor interacts with the chatbot widget on your website, the plugin connects to the BorgHive API to send the user’s message and receive a generated AI response.</li>
</ol>
Data sent to the service: 
When a user interacts with the chatbot widget, the following data is securely transmitted to the BorgHive API: 
– The content of the user’s message (text, image, or audio) 
– The user’s IP address (used for security and abuse prevention) 
– The browser’s preferred language (used to improve language detection and response accuracy)
During the initial verification step, only the chatbot ID entered by the site administrator is sent for validation. 
No user-specific data or personal information is transmitted during this step.
Data storage and visibility: 
Text messages exchanged with the chatbot may be stored within the BorgHive system for internal analytics and performance improvement of the assistant. 
These stored messages are only accessible to the company that created and manages the chatbot and are not shared or sold to any third parties. 
Image and audio data are processed temporarily and are not permanently stored.
Legal and privacy information: 
You can find BorgHive’s full Terms and Conditions and Privacy Policy here: 
– Terms of Service: <a href="https://borghive.ai/terms" rel="nofollow ugc">https://borghive.ai/terms</a> 
– Privacy Policy: <a href="https://borghive.ai/privacy-policy" rel="nofollow ugc">https://borghive.ai/privacy-policy</a>
This data transmission is essential for the chatbot to function correctly and securely. 
By installing and activating this plugin, you acknowledge that your website will communicate with BorgHive’s servers to verify the chatbot ID and to provide real-time AI responses to user queries.

BorgHive Chatbot

Integrate the BorgHive AI chatbot on your WordPress site in seconds — no coding required.

gapify

Gapify AI Customer Communication connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.
<h4>🤖 AI-Powered Customer Support</h4>
Botify, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:
<ul>
<li>Increase Revenue: AI provides personalized shopping advice and product recommendations</li>
<li>Reduce Costs: Decrease dependency on human support agents with automated responses</li>
<li>24/7 Availability: Never miss a customer inquiry, even outside business hours</li>
<li>Smart Conversations: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li>Revenue Growth: AI-driven shopping assistance converts more visitors to customers</li>
<li>Cost Reduction: Automated responses handle routine inquiries without human intervention</li>
<li>Enhanced Experience: Instant, intelligent responses improve customer satisfaction</li>
<li>Scalable Support: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li>One-Click Setup: Enter your Gapify website token and go live instantly</li>
<li>Smart User Identification: Automatically identify WordPress users for personalized service</li>
<li>Advanced Display Rules: Control exactly when and where the AI assistant appears</li>
<li>Multi-language Support: Serve customers in their preferred language</li>
<li>Role-Based Control: Customize chat availability based on user roles</li>
<li>Mobile Optimized: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment</li>
<li>SaaS Businesses: Automated onboarding and feature guidance</li>
<li>Service Providers: Instant quote generation and appointment scheduling</li>
<li>Educational Platforms: AI tutoring and course support</li>
<li>Any Business: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li>Position Control: Left or right side positioning</li>
<li>Theme Integration: Light, dark, or auto theme detection</li>
<li>Widget Styling: Standard or flat design options</li>
<li>Message Bubble: Show/hide message notifications</li>
<li>Popout Button: Optional popout functionality</li>
<li>Base Domain: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
Automatically pass WordPress user information to your Gapify dashboard:
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
Fine-tune when your chat widget appears:
<ul>
<li>Role-Based Hiding: Hide from administrators, editors, or any user role</li>
<li>Post Type Exclusion: Exclude from products, pages, or custom post types </li>
<li>URL Pattern Matching: Use wildcards to exclude specific URLs</li>
<li>Guest User Control: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
This data is only sent when: 
1. User identification is explicitly enabled in settings 
2. A user is logged into WordPress 
3. The chat widget is displayed
No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.
<h3>Support</h3>
For support, feature requests, or bug reports:
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.
Open Source Distribution: 
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.
Commercial Use: 
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.
Third-Party Service: 
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.
<h3>About Gapify</h3>
Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.
Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a>

Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

BorgHive Chatbot vs Gapify AI Customer Communication