BorgHive Chatbot

BorgHive is a digital platform that enables businesses to create and deploy AI-powered assistants trained to answer company-specific questions.
These assistants can be connected to popular chat applications such as WhatsApp or embedded directly on company websites through a customizable chatbot widget.
The BorgHive website chatbot allows customers to chat with your AI assistant in real time, providing instant answers, support, and product information — all without human intervention.
This helps businesses automate customer communication, save time, and maintain 24/7 availability across multiple channels.

A BorgHive Chatbot is a customizable, AI-powered assistant that you can easily deploy on your website.
It’s pre-trained to understand and respond to natural language, and can be further personalized with your company’s tone, branding, and knowledge base.
In addition to text, the chatbot can also process images and voice messages, allowing users to send photos or audio queries for intelligent responses.
The chatbot helps automate customer support, answer frequently asked questions, and provide instant information about your products or services — all directly on your site, 24/7.

No — BorgHive is built to be completely user-friendly, so you don’t need any coding or technical experience.
All setup steps, from creating your AI assistant to integrating the chatbot on your website, are handled through a simple and intuitive dashboard.
You can configure the chatbot’s appearance, personality, and knowledge base in just a few clicks.
Even installing the WordPress plugin requires no manual code — just activate it, add your Website Chatbot ID, and your assistant will be live instantly.

A BorgHive Assistant is an intelligent AI entity powered by advanced OpenAI GPT models.
It can understand and respond to users in natural language, handle complex queries, and provide accurate answers based on your business context.
Depending on your configuration, the assistant can process text, images, and audio inputs — allowing customers to type messages, upload pictures, or even send voice recordings.
These assistants can be connected to multiple channels, such as WhatsApp or your company website, helping you automate communication, offer instant support, and maintain consistent 24/7 engagement with your audience.

BorgHive gives you full control over your assistant’s behaviour and identity.
You can select the preferred AI model (such as GPT-4o or GPT-4-turbo), define its tone, personality, and communication style, and write custom instructions that shape how it interacts with users.
You can also attach documents (text files, or HTML pages) to build a unique knowledge base containing company-specific information.
Advanced users can fine-tune generation parameters like temperature (creativity) and top p (response precision) to achieve the perfect balance between natural language and factual accuracy.
All customisations are done through the BorgHive dashboard — no coding required.