botonsite

<p>Official Bot On Site plugin. Instantly connect via a guided flow, or use the Advanced tab for manual setup. Includes a public connection status endpoint and optional cache purge helpers.</p>
<h3>Source Code</h3>
<p>The distributed plugin already contains the human-readable source for every asset. The admin stylesheet (<code>assets/admin.css</code>) and script (<code>assets/admin.js</code>) are shipped unminified, and no build tooling is required to regenerate them.</p>
<h3>External Services</h3>
<p>This plugin loads the Bot On Site widget script from our CDN in order to render the assistant on your site.</p>
<ul>
<li><strong>Service</strong>: Bot On Site CDN (<code>https://cdn.botonsite.com/v1/bos.js</code>)</li>
<li><strong>Purpose</strong>: Displays the Bot On Site assistant on the front end after you connect your tenant.</li>
<li><strong>Data sent</strong>: The stored tenant key is passed when the script loads. When visitors use the assistant, their messages, page URL, and any details they share inside the widget are sent to the Bot On Site platform so responses can be generated.</li>
<li><strong>Terms & Privacy</strong>: https://www.botonsite.com/legal/term , https://www.botonsite.com/legal/privacy</li>
</ul>


Bot On Site

Official BOS plugin: one-click connect to embed your AI assistant; optional manual key; status endpoint and cache-purge helpers.

Reamaze

<p>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.</p>
<ul>
<li>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.</li>
<li>All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are.</li>
<li>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.</li>
<li>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!</li>
<li>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.</li>
<li>Send automated Customer Satisfaction Surveys and keep track of your service quality.</li>
<li>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.</li>
</ul>
<p>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.</p>
<h4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses</h4>
<p>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS/MMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.</p>
<h4>Detailed Features</h4>
<p>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.</p>
<p>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.</p>
<ul>
<li>See order details, histories, and lifetime value</li>
<li>See recent activity, and customers’ screens</li>
<li>See shipping and fulfillment</li>
<li>Set order status</li>
<li>Process refunds and cancellations</li>
<li>Edit customer and order notes</li>
</ul>
<h4>Boost Engagement, Conversions, and Sales</h4>
<p>Add a live chat customer service experience to your storefront to engage customers.</p>
<ul>
<li>Fully customizable livechat support to match your brand</li>
<li>Minimal coding required</li>
<li>SEO-friendly script loading for fast page loads</li>
</ul>
<p>Apply powerful rules and condition triggers for automatic customer messaging.</p>
<ul>
<li>Send call-to-actions, discounts, and promotions via live chat</li>
<li>Ask for reviews automatically after a purchase</li>
<li>Up-sell relevant products at checkout</li>
<li>Prevent shopping cart abandonment</li>
</ul>
<h4>Reduce Customer Service Volume By 40%</h4>
<p>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.</p>
<ul>
<li>Hello Bot can automatically greet customers</li>
<li>FAQ Bot can reply with FAQ articles for faster customer support</li>
<li>Order Bot can answer order questions</li>
<li>Chatbot builder (coming soon)</li>
<li>Create workflows for advanced chat support scenarios</li>
</ul>
<h4>Perfect For Self Service</h4>
<ul>
<li>FAQ and knowledge base management</li>
<li>Powerful article editor</li>
<li>Optimized for SEO</li>
<li>Show your FAQ in live chat</li>
<li>Embeddable</li>
</ul>
<h4>Give Agents Full Customer Service Clarity</h4>
<ul>
<li>Powerful Live Dashboard for customer support, sales, and marketing</li>
<li>See customer activity and location</li>
<li>Send 1-on-1 chat messages and optimize sales</li>
<li>See customer screens and co-browse using Peek!</li>
</ul>
<h4>Create Happy Customers</h4>
<p>Schedule satisfaction surveys after customer service emails or chats have been addressed.</p>
<ul>
<li>Available for email and live chat tickets</li>
<li>Customers can rate your customer support quality</li>
<li>Get additional feedback for you to review</li>
<li>Detailed reporting for support tickets</li>
</ul>
<h4>Better Teamwork</h4>
<p>Customer support teams are more efficient when using Re:amaze.</p>
<ul>
<li>CRM and segmentation</li>
<li>Internal notes</li>
<li>Team activity sharing</li>
<li>Response templates</li>
<li>Office hours</li>
<li>Autoresponders</li>
<li>Email templates</li>
<li>iOS and Android mobile apps</li>
</ul>
<h4>Mobile Apps Available</h4>
<p>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.</p>
<ul>
<li>iOS – <a href="https://itunes.apple.com/us/app/reamaze-mobile/id1190166501?ls=1&mt=8" rel="nofollow ugc">Get iOS App</a></li>
<li>Android – <a href="https://play.google.com/store/apps/details?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1" rel="nofollow ugc">Get Android App</a></li>
</ul>


Re:amaze Helpdesk & Live Chat

Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.

Bot On Site vs Re:amaze Helpdesk & Live Chat