PI Web Solution

<p>Replace WooCommerce cancel order button with order cancellation request button, here is what this plugin can do for you</p>
<p>✅ You can enable an order refund request button based on the <strong>order status</strong>; this will replace the WooCommerce cancel order button<br />
✅ If you want to <strong>replace the order cancellation button</strong> with this order cancellation request button then activate this button on orders with status Pending and Failed<br />
✅ Users can <strong>add a reason</strong> why they want to cancel the order<br />
✅ <strong>Admin will receive an email</strong> with the order cancellation request and the reason for cancellation<br />
✅ <strong>Display a custom note to your customers</strong> when they try to send a cancellation request.<br />
✅ Make the reason a <strong>required field</strong><br />
✅ Admin can either decide to <strong>cancel the order</strong> or move it <strong>back to Processing state</strong><br />
✅ If Admin marks the order as Cancelled the <strong>user will be sent an email</strong> stating their order cancellation request was accepted<br />
✅ If Admin moves the order status to Processing or Complete then the user will get an <strong>email stating their cancellation request was denied</strong><br />
✅ <strong>Hide the cancellation request button</strong> after a certain period of time.<br />
✅ Give <strong>a list of cancellation reasons</strong> for users to select from<br />
✅ View order <strong>detail link added in the email sent to the customer</strong>; you have the option to add this link for registered customers, guest customers, or both<br />
✅ <strong>Guest customers can request order cancellation</strong> from the link given in the order detail page (Thank You page)<br />
✅ Cancellation reason is <strong>automatically added</strong> in the <strong>Order note</strong><br />
✅ Auto refund as a store credit discount coupon<br />
✅ Give the customer the option to accept a direct refund as a store credit discount coupon; this way you can keep the customer’s money in your store</p>
<h4>Repeat Order option</h4>
<p>With our extension you can integrate and display the button “re-order”, “repeat order” on the overview page.</p>
<p>This allows your customer to place the same order easily without going through your site to find the same product again, which they purchased in the past.</p>
<p>✅ Enable the repeat order button based on the order status or on all orders<br />
✅ If the customer’s cart is empty it will directly put the product in the <strong>customer’s cart</strong><br />
✅ If the customer has other products in the cart, they are given the option of either <strong>merging them with their cart or replacing their existing cart</strong><br />
✅ If an ordered product no longer exists it gives the name of the product that can’t be added to the cart (remaining products will be added)<br />
✅ If the product variation has changed then it gives a message that <strong>they need to add that product manually</strong><br />
✅ Options to customize the text of the button and message shown</p>
<h3>Get pro version</h3>
<p><a href="https://www.piwebsolution.com/cart/?add-to-cart=13147&variation_id=15708" rel="nofollow ugc">Buy Pro</a> | <a href="http://websitemaintenanceservice.in/cancel_demo/" rel="nofollow ugc">Try pro version on test site</a> | <a href="https://www.piwebsolution.com/user-documentation-cancel-order-request-for-woocommerce/" rel="nofollow ugc">Documentation</a></p>
<p>Pro version offers all the features of the free version plus these extra features:<br />
✅ Allows your customer to place <strong>a partial order cancellation request</strong>: for example, if they ordered products A & B and only want to cancel product A, they can place a cancellation request for product A only.<br />
✅ Disable the cancellation option for a specific product: mark product A as non-cancellable so users won’t be able to place a cancellation request for that product.<br />
✅ Allow users to upload an image along with a cancellation request<br />
✅ Give the option to withdraw a cancellation request<br />
✅ Disable the cancellation request option based on the payment method<br />
✅ Disable the cancellation request option based on the customer group<br />
✅ Set the default action on repeat order<br />
✅ Redirect to cart or checkout page once repeat order products are added to the cart<br />
✅ Admin will get an email that shows the product and the quantity the user has requested to cancel<br />
✅ Customer will also get an email stating their cancellation request has been submitted; it will also show the product quantities the user has requested to cancel.<br />
✅ Auto refund in TerraWallet<br />
✅ Give the customer the option to accept a direct refund in their Wallet (TerraWallet) or as a store credit discount coupon</p>


PiWeb Cancel order / Refund request for WooCommerce

Order cancellation request / Refund request / Return order request. Repeat order option to customer for WooCommerce

YoOhw Studio

B.Ng

<p>Order Cancellation & Returns for WooCommerce is a plugin for order cancellation and return requests. Allows WooCommerce customers to easily cancel orders or request returns from their account, with admin approval workflow and email notifications.</p>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Premium version</a> | <a href="https://yoohw.com/docs/category/woocommerce-cancel-return-orders/" rel="nofollow ugc">Documentation</a> | <a href="https://yoohw.com/support/" rel="nofollow ugc">Support</a>  | <a href="https://sandbox.yoohw.com/demo/wcocr_demo.html" rel="nofollow ugc">Demo</a></p>
<h3>Features</h3>
<h3>Cancellation Requests (Basic Workflow)</h3>
<ul>
<li>Allow customers to submit cancellation requests directly from the <strong>Order Details</strong> page.</li>
<li>Define which order statuses allow cancellation.</li>
<li>Add preset cancellation reasons (one per line) or allow custom input.</li>
<li>Set a time limit after purchase for when cancellation is available.</li>
<li>Optional approval workflow before an order is cancelled.</li>
</ul>
<h3>Return Requests (Basic Workflow)</h3>
<ul>
<li>Allow customers to submit return requests from their account.</li>
<li>Select the order status that enables return requests.</li>
<li>Provide predefined return reasons.</li>
<li>Set a return request time limit.</li>
<li>Optional approval system for return requests.</li>
</ul>
<h3>Customer-Friendly Experience</h3>
<ul>
<li>Simple and intuitive request form.</li>
<li>Action buttons displayed directly on eligible orders.</li>
<li>Clear confirmation and structured communication during the request process.</li>
</ul>
<h3>Email Notifications</h3>
<ul>
<li>Notify store managers when a cancellation or return request is submitted.</li>
<li>Notify customers when their request is approved or rejected.</li>
</ul>
<h3>Admin Control</h3>
<ul>
<li>Manage cancellation and return settings from <strong>WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Orders</strong>.</li>
<li>Approve or reject requests directly from the order page.</li>
<li>Maintain a structured request workflow.</li>
</ul>
<h3>Premium Features</h3>
<p>Upgrade to <strong>WooCommerce Advanced Order Manager</strong> to unlock a complete order-adjustment workflow—cancellations, returns, reorder controls, custom statuses, and full UI customization.</p>
<h3>Cancellation – Customer Actions</h3>
<ul>
<li>Allowed statuses for cancellation.</li>
<li>Preset cancellation reasons.</li>
<li>Configurable time limit for cancellation requests.</li>
<li>Cancellation notice added to order adjustment activity log.</li>
<li>Add “Cancel order” button inside customer emails.</li>
</ul>
<h3>Cancellation – Store Manager Actions</h3>
<ul>
<li>Configure approval and rejection order statuses.</li>
<li>Set customer-facing approval/rejection notices.</li>
<li>Allow shop managers to cancel orders with a visible reason.</li>
<li>Grant cancellation management permission to the Shop Manager role.</li>
</ul>
<h3>Returns – Customer Actions</h3>
<ul>
<li>Choose which order status enables return requests.</li>
<li>Allow item-level return (specific products and quantities).</li>
<li>Preset return reasons.</li>
<li>Configurable return time limit.</li>
<li>Display return notice inside the request form.</li>
<li>Enable selectable return resolution choices (Refund / Exchange / Store credit).</li>
<li>Disable returns automatically for orders containing only virtual products.</li>
<li>Add “Return items” button inside customer emails.</li>
</ul>
<h3>Return Attachments</h3>
<ul>
<li>Configure maximum number of files.</li>
<li>Restrict allowed file types.</li>
<li>Make attachments required if needed.</li>
</ul>
<h3>Returns – Store Manager Actions</h3>
<ul>
<li>Set order status applied after return approval.</li>
<li>Log approval and rejection notices into order activity.</li>
<li>Allow Shop Manager role to manage return requests.</li>
</ul>
<h3>Reorder & Order Again</h3>
<ul>
<li>Extend the “Reorder” / “Order Again” button to additional order statuses beyond WooCommerce default “Completed”.</li>
</ul>
<h3>Order Status Workflow Builder</h3>
<ul>
<li>Add unlimited custom order statuses.</li>
<li>Reorder status positions.</li>
<li>Edit status labels and badge colors.</li>
<li>Configure custom status options and notes.</li>
</ul>
<h3>Appearance Customization</h3>
<ul>
<li>Customize popup modal borders, radius, colors, shadows, and buttons.</li>
<li>Live preview design changes.</li>
</ul>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Explore WooCommerce Advanced Order Manager</a></p>
<h3>Plugin Integrations</h3>
<ul>
<li><a href="https://yoohw.com/product/woocommerce-advanced-order-actions/" rel="nofollow ugc">WooCommerce Advanced Order Actions</a>: Automatically split orders when customers request returns for specific items or quantities, ensuring accurate inventory and workflow management.</li>
</ul>


Order Cancellation & Returns for WooCommerce

Empower your customers with the ability to cancel and return their orders seamlessly on your WooCommerce site.

PiWeb Cancel order / Refund request for WooCommerce vs Order Cancellation & Returns for WooCommerce