capiflow

<p><strong>CapiFlow</strong> sends supported WooCommerce events from your server to Meta’s Conversions API (CAPI) — helping reduce the impact of browser-side tracking limitations like ad blockers, Safari ITP, and Firefox ETP.</p>
<h4>Why Server-Side Tracking Matters</h4>
<p>When the Meta pixel is blocked, event data may not reach Meta — affecting ad optimization. CapiFlow complements the browser pixel by sending events server-side with a matching <code>event_id</code> for deduplication.</p>
<h4>How It Works</h4>
<ol>
<li><strong>Install & Activate</strong> — Setup wizard launches automatically</li>
<li><strong>Enter Pixel ID + Access Token</strong> — From Meta Events Manager</li>
<li><strong>Click Test Connection</strong> — Events start flowing</li>
</ol>
<p>No theme edits. No GTM server container required. No separate server-container subscription needed for the built-in Meta CAPI workflow.</p>
<h4>Core Features</h4>
<p><strong>Server-Side Event Tracking</strong></p>
<ul>
<li>🎯 <strong>7 Standard Events</strong> — Purchase, InitiateCheckout, AddPaymentInfo, AddToCart, ViewContent, Search, PageView</li>
<li>🔄 <strong>Deduplication</strong> — Browser pixel and server events share the same <code>event_id</code> to support Meta’s deduplication</li>
<li>🛡️ <strong>First-Party Event Endpoint</strong> — Browser events can be delivered through your own domain where configured</li>
<li>🔐 <strong>SHA-256 PII Hashing</strong> — Email, phone, name hashed before leaving your server</li>
</ul>
<p><strong>Event Match Quality Support</strong> — <code>fbc</code>, <code>fbp</code>, <code>external_id</code>, client IP, user agent, and hashed customer data (email, phone, name) for logged-in users.</p>
<p><strong>Analytics & Monitoring</strong></p>
<ul>
<li>📈 Dashboard — event breakdown and source attribution</li>
<li>🔍 Debug console — payloads and Meta API responses</li>
<li>🏥 System health — token, queue, connection test</li>
<li>🛒 Cart monitor — abandoned cart summary</li>
</ul>
<p><strong>Data Quality & Control</strong></p>
<ul>
<li>📞 Phone validation at checkout</li>
<li>🔒 COD Purchase gate — hold events until admin confirms</li>
<li>📋 Order metabox and columns — per-order CAPI status</li>
</ul>
<p><strong>Developer Tools</strong></p>
<ul>
<li>🔧 Code injection — GTM, analytics, chat widgets (admin-only)</li>
<li>🪝 Filter hooks — <code>capiflow_proxy_url</code>, <code>capiflow_has_tracking_consent</code></li>
<li>📦 HPOS compatible — WooCommerce High-Performance Order Storage support</li>
<li>⏱️ Action Scheduler queue — async event delivery with retry logic</li>
</ul>
<h4>CapiFlow Pro</h4>
<p>CapiFlow Pro is a separate addon that extends the free plugin with:</p>
<ul>
<li>Phone reputation scoring and fraud detection</li>
<li>Negative Purchase events for cancelled/refunded orders</li>
<li>Multi-pixel and category-based pixel routing</li>
<li>COD auto-confirm with courier integration</li>
<li>Real-time EMQ score display from Meta API</li>
<li>Blacklist management for known fraud patterns</li>
<li>Advanced order quality tools</li>
</ul>
<p>Learn more on the <a href="https://capiflowpro.com" rel="nofollow ugc">CapiFlow website</a>.</p>
<h4>Compatibility</h4>
<ul>
<li><strong>Gateways:</strong> bKash, Nagad, SSLCommerz, Stripe, PayPal, COD, and all standard WooCommerce gateways</li>
<li><strong>Themes:</strong> Any theme — Classic, Block (FSE), page builders</li>
<li><strong>WooCommerce:</strong> HPOS and legacy post-based orders</li>
<li><strong>Consent:</strong> CookieYes, Complianz, CookieBot, GDPR Cookie Consent, custom filter hook</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.0+</li>
<li>WooCommerce 7.0+</li>
<li>PHP 7.4+</li>
<li>OpenSSL PHP extension</li>
<li>Meta Pixel ID and System User Access Token</li>
</ul>
<h4>External Services</h4>
<p>This plugin connects to the following third-party services:</p>
<p><strong>Meta (Facebook) Conversions API</strong></p>
<p>CapiFlow sends WooCommerce event data to the Meta Conversions API via: <code>https://graph.facebook.com/</code></p>
<p>This connection is made from your server to Meta’s servers when a configured tracking event occurs. No data is sent until a valid Pixel ID and Access Token are configured.</p>
<p>Data transmitted includes:</p>
<ul>
<li>Hashed email, phone, first and last name (SHA-256)</li>
<li>Client IP address and Browser User Agent</li>
<li>Meta Click ID (_fbc) and Browser ID (_fbp) cookies</li>
<li>Order total, currency, and event metadata</li>
</ul>
<p>All personal data is SHA-256 hashed before transmission.</p>
<ul>
<li><a href="https://www.facebook.com/terms.php" rel="nofollow ugc">Meta Terms of Service</a></li>
<li><a href="https://www.facebook.com/privacy/policy/" rel="nofollow ugc">Meta Privacy Policy</a></li>
<li><a href="https://developers.facebook.com/terms/" rel="nofollow ugc">Meta Platform Terms</a></li>
</ul>
<p><strong>Meta Pixel JavaScript SDK</strong></p>
<p>This plugin loads the Meta Pixel SDK from: <code>https://connect.facebook.net/en_US/fbevents.js</code></p>
<p>Loaded on frontend pages when a Pixel ID is configured. The SDK is hosted by Meta.</p>
<ul>
<li><a href="https://www.facebook.com/terms.php" rel="nofollow ugc">Meta Terms of Service</a></li>
<li><a href="https://www.facebook.com/privacy/policy/" rel="nofollow ugc">Meta Privacy Policy</a></li>
</ul>
<h4>Privacy</h4>
<p>For server-side events, all personal data is SHA-256 hashed before transmission. For browser events, the Meta Pixel SDK handles hashing via Advanced Matching. This plugin does not store raw PII in its own tables. See <a href="https://www.facebook.com/privacy/policy/" rel="nofollow ugc">Meta’s privacy policy</a>.</p>
<h4>Cookies</h4>
<ul>
<li><code>cs_uid</code> — Random visitor identifier for <code>external_id</code> deduplication. 180 days. No PII.</li>
<li><code>_fbc</code> — Meta Click ID. Set by Meta SDK on ad click. CapiFlow reads/extends server-side. 180 days.</li>
<li><code>_fbp</code> — Meta Browser ID. Set by Meta SDK. CapiFlow reads/extends server-side. 180 days.</li>
</ul>
<p>All cookies are first-party and contain no personally identifiable information.</p>
<h4>Data Storage</h4>
<ul>
<li><code>{prefix}_capiflow_events</code> — Queued/sent event payloads. Auto-purged after delivery.</li>
<li><code>{prefix}_capiflow_analytics</code> — Daily aggregated analytics. Auto-purged by retention settings.</li>
<li>Order metadata with <code>_capiflow_</code> prefix. Removed on uninstall if “Keep Data” is disabled.</li>
<li>Logs in <code>wp-content/uploads/capiflow-logs/</code> with <code>.htaccess</code> protection. Auto-cleaned daily.</li>
</ul>
<h4>Consent</h4>
<p>By default, events fire once configured. Enable “Consent Enforcement” in Settings to respect CMP signals for both browser and server events.</p>
<p>Supported CMPs: CookieYes, Complianz, CookieBot, GDPR Cookie Consent. Custom integration via <code>capiflow_has_tracking_consent</code> filter.</p>
<p>When Consent Enforcement is enabled, browser and server-side events are blocked until valid tracking consent is detected.</p>
<p>Store owners are responsible for lawful consent configuration where required by privacy regulations.</p>


CapiFlow – Conversions API (CAPI) Tracking for WooCommerce

Send WooCommerce events to Meta Conversions API with server-side tracking, deduplication, and confirmed Purchase control.

Automattic

WooThemes

Facebook

meta

<p>This is the official Meta for WooCommerce plugin that connects your WooCommerce website to Facebook, Instagram and WhatsApp. With this plugin, you can install the Facebook pixel, upload your online store catalog, enabling you to easily run dynamic ads and connect your WhatsApp Business account to automatically update customers about their orders.</p>
<p>Marketing on Meta platforms helps your business build lasting relationships with people, find new customers, and increase sales for your online store. With this Facebook ad extension, reaching the people who matter most to your business is simple. This extension will track the results of your advertising across devices. It will also help you:</p>
<ul>
<li>Maximize your campaign performance. By setting up the Facebook pixel and building your audience, you will optimize your ads for people likely to buy your products, and reach people with relevant ads on Facebook after they’ve visited your website.</li>
<li>Find more customers. Connecting your product catalog automatically creates carousel ads that showcase the products you sell and attract more shoppers to your website.</li>
<li>Generate sales among your website visitors. When you set up the Facebook pixel and connect your product catalog, you can use dynamic ads to reach shoppers when they’re on Facebook with ads for the products they viewed on your website. This will be included in a future release of Meta for WooCommerce.</li>
<li>Engage with customers on WhatsApp by updating your customers about their orders at every step, freeing up more time for you to focus on your business.</li>
</ul>
<h3>Support</h3>
<p>Before raising a question with Meta Support, please first take a look at the Meta <a href="https://www.facebook.com/business/help" rel="nofollow ugc">helpcenter docs</a>, by searching for keywords like ‘WooCommerce’ here. If you didn’t find what you were looking for, you can go to <a href="https://www.facebook.com/business-support-home" rel="nofollow ugc">Meta Direct Support</a> and ask your question.</p>
<p>When reporting an issue on Meta Direct Support, please give us as many details as possible.<br />
* Symptoms of your problem<br />
* Screenshot, if possible<br />
* Your Facebook page URL<br />
* Your website URL<br />
* Current version of Facebook-for-WooCommerce, WooCommerce, WordPress, PHP</p>
<p>To suggest technical improvements, you can raise an issue on our <a href="https://github.com/facebook/facebook-for-woocommerce/issues" rel="nofollow ugc">Github repository</a>.</p>


Meta for WooCommerce

Latest version as of writing, 2.6.26, causes the WooCommerce settings page to throw a fatal error. Past releases have created similar fatal errors as well, exhibiting poor development and testing prior to release.

Poor development causing crashes on WooCommerce

Ones set and forget :)
I only miss some stats.

For me good enough


I knew for a long time that this plugin is horrible and to my amaze, got out of a call with a facebook representative, they guided our specialist in installing another plugin for pixel and capi integrations! This says a lot about the quality of the plugin!



They should just scrape it and rebuild it from ground up.


even facebook staff does not use this!


You can use this plugin to serve the Data Feed but you have to build your own consent tool to add the tracker script only after the user consent.


NOT GDPR compliant!


Like many others, I've excluded certain categories but the plugin doesn't like this so they will block you from updating or creating a product in these categories.



This should be banned from the WP plugin repo.



The only two options are (1) disabling the plugin while editing the product, or (2) remove the category from exclusion while editing the product.



This makes no sense at all.



EDIT: After posting this review (originally 1-star) review, the team was very fast to address the issue that I was complaining about and changed the implementation. I now like the plugin and recommend it.


Excluding a Category Becomes a Pain


Since recently I started noticing how my entire site, especially checkout page is slow. I upgraded my hosting plan to as high as possible, but still I got the same problem. Finally, I found when debugging this single plugin is responsible for the whole site to slow down. I strongly recommend to not install this plugin as it causes your entire site to be slow even if you are on a premium hosting plan. 


It causes the checkout page to slow down

WhatsApp, Facebook and Instagram help you reach more customers and drive sales with the official Meta for WooCommerce plugin.

CapiFlow – Conversions API (CAPI) Tracking for WooCommerce vs Meta for WooCommerce