Victor Ndu

The Nviti Chat Widget plugin seamlessly integrates the Nviti AI customer support solution into your WordPress website. Easily embed your chat widget by entering your unique Widget Key in the dedicated settings page found under the WordPress admin menu. Once configured, the plugin automatically adds the necessary script to your site’s footer, enabling your AI-powered chat support to assist your visitors instantly.
This plugin allows you to connect your WordPress site directly to the AI Assistants you’ve configured in your Nviti workspace, offering instant, intelligent support to your customers without needing to manually edit your theme’s code.
Key Features: 
* Effortless Installation: Install the plugin directly from your WordPress dashboard. 
* Simple Configuration: Only your Nviti Widget Key is needed to get started. 
* Automatic Script Embedding: Automatically adds the chat widget script to your site’s footer. 
* No Coding Required: Integrate the chat widget across your site without touching any code.
<h3>External Services</h3>
This plugin relies on the Nviti.ng API to function.
<ul>
<li>Service: Nviti.ng API</li>
<li>Usage: Loads the chat widget JavaScript code and processes chat interactions between your site visitors and your configured AI assistants.</li>
<li>Data Sent:
<ul>
<li>The <code>Widget Key</code> is sent to identify which widget configuration to load.</li>
<li>Visitor messages and interactions within the chat widget are sent to Nviti servers for processing by the AI.</li>
<li>Visitor IP address and basic browser information may be transmitted as part of the standard HTTP request to fetch the script and communicate with the API.</li>
</ul>
</li>
<li>Terms and Privacy:
<ul>
<li><a href="https://nviti.ng/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://nviti.ng/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
</ul>
<h3>Configuration</h3>
After activation, you need to connect the plugin to your specific Nviti Chat Widget using your unique Widget Key.
<h3>Step 1: Get Your Widget Key</h3>
<ol>
<li>Log in to your Nviti Dashboard.</li>
<li>Go to the Chat Widgets section.</li>
<li>Click on the Embed Code button (or icon) for the widget you want to use.</li>
<li>Locate the Widget Key field (usually below the main script code).</li>
<li>Click the Copy button to copy the key to your clipboard (e.g., <code>widget_b30e056f2640a997382cd0c0e3fe3180</code>).</li>
</ol>
<h3>Step 2: Enter Key in WordPress</h3>
<ol>
<li>In your WordPress Dashboard, go to Settings > Chat Widget for Nviti.</li>
<li>You will see the Nviti Chat Widget Configuration screen.</li>
<li>Paste your copied key into the Widget Key field.</li>
<li>Click Save Settings.</li>
</ol>

Chat Widget for Nviti

Embeds the Nviti Chat Widget onto your WordPress website, providing AI-powered customer support.

kustai

Transform your WordPress website into a 24/7 customer support powerhouse with Kust AI – the intelligent chatbot that learns from your content and resolves customer queries automatically.
<h4>Stop Losing Customers to Unanswered Questions</h4>
Kust AI is a revolutionary customer support solution that brings enterprise-level AI chatbot capabilities to your WordPress website. With an impressive 97% automatic ticket resolution rate, Kust AI ensures your customers get instant, accurate answers 24/7 – even while you sleep.
<h4>Why Choose Kust AI for WordPress?</h4>
Unlike basic chatbots that frustrate visitors with robotic responses, Kust AI uses advanced AI to understand context, learn from your knowledge base, and provide human-like conversations that actually solve problems. When the AI can’t help, it seamlessly hands off to human agents with full conversation context.
<h4>✨ Key Features</h4>
🤖 Intelligent AI Chatbot 
* Learns from your website content, documents, and FAQs automatically 
* Provides instant, accurate answers to customer questions 
* Auto-generates FAQs based on customer interactions 
* Handles complex queries with natural language understanding
🌍 True Multi-Language Support 
* Native support for English, French, Spanish, and more 
* Automatically detects and responds in your visitor’s language 
* Perfect for international businesses and multilingual websites
📊 Powerful Analytics Dashboard 
* Track tickets created, resolved, and response times 
* Monitor chatbot performance and customer satisfaction 
* Identify common questions to improve your content 
* Real-time insights to optimize your support strategy
🔗 Omnichannel Integration 
* Connect with Discord, Facebook Messenger, WhatsApp, Telegram 
* Centralize all customer conversations in one dashboard 
* Manage email tickets alongside chat conversations 
* Consistent support experience across all channels
📚 Smart Knowledge Management 
* Import content from text blocks, documents, and web URLs 
* Organize information with Q&A pairs 
* Sync with your existing knowledge base 
* AI learns and improves from every interaction
🛍️ E-Commerce Ready 
* Order tracking and status updates 
* Warehouse management integration 
* Handle returns and refunds automatically 
* Perfect for WooCommerce stores 
* Custom “In Exchange” order status for WooCommerce
👥 Seamless Human Handoff 
* Smart escalation to human agents when needed 
* Full conversation context preserved 
* Agent gets customer email and query details 
* No frustrated customers repeating themselves
<h4>📈 Real Results from Real Businesses</h4>
<ul>
<li>30 tickets created → 29 resolved automatically</li>
<li>21 bot messages handled customer queries without human intervention</li>
<li>30 closed tickets with high customer satisfaction</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce stores needing 24/7 product support</li>
<li>Service businesses handling appointment bookings</li>
<li>SaaS companies providing technical support</li>
<li>Educational sites answering student queries</li>
<li>Any WordPress site wanting to improve customer experience</li>
</ul>
<h4>⚡ Quick & Easy Setup</h4>
<ol>
<li>Install the Kust AI plugin</li>
<li>Get your widget ID from <a href="https://kust.ai" rel="nofollow ugc">Kust.ai dashboard</a></li>
<li>Enter your widget ID in plugin settings</li>
<li>Customize your chatbot’s appearance</li>
<li>Go live in minutes – no coding required!</li>
</ol>
<h4>🔒 Enterprise-Grade Features</h4>
<ul>
<li>Secure data handling and privacy compliance</li>
<li>Custom branding and widget styling</li>
<li>Advanced routing and department management</li>
<li>Comprehensive API for custom integrations</li>
<li>White-label options available</li>
</ul>
<h4>Privacy Notice</h4>
This plugin loads a JavaScript file from Kust.ai servers in order to display the chat widget on your website. While the plugin itself does not collect or store any data, the Kust.ai service may process limited information such as:
<ul>
<li>Your widget ID (used to identify your account and load the correct configuration)</li>
<li>The website’s domain (for verification and analytics)</li>
<li>Browser information necessary to display the widget</li>
</ul>
By activating the widget, you agree that this data may be transmitted to Kust.ai. Please review the <a href="https://kust.ai/privacy" rel="nofollow ugc">Kust.ai Privacy Policy</a> and <a href="https://kust.ai/terms" rel="nofollow ugc">Terms of Service</a> for more information.
<h3>External services</h3>
This plugin connects to the external service Kust.ai to load and display the AI chat widget.
When the widget loads, it may send: 
– The widget ID configured in your plugin settings 
– The domain name of your website 
– Basic browser metadata needed to deliver the widget interface
No personal user data is collected or transmitted by the plugin directly.
Service provider: Kust.ai 
Service URL: https://kust.ai 
Terms of Service: https://kust.ai/terms 
Privacy Policy: https://kust.ai/privacy
<h3>Support</h3>
For support, documentation, and more information, visit: 
* <a href="https://kust.ai" rel="nofollow ugc">Kust.ai Website</a> 
* <a href="https://kust.ai/docs" rel="nofollow ugc">Documentation</a> 
* <a href="https://wordpress.org/support/plugin/kust-ai-widget/" rel="ugc">Support Forum</a>
<h3>Credits</h3>
Developed by the Kust AI team.

Kust AI – Smart Customer Support Chatbot & Help Desk

AI-powered customer support chatbot that resolves 97% of tickets automatically. Multi-language support, live chat, analytics, and seamless WordPress i …

Chat Widget for Nviti vs Kust AI – Smart Customer Support Chatbot & Help Desk