Chatim

The Chatim Live Chat & Chatbot plugin brings powerful conversational tools to your WordPress website. Combine real-time live chat with intelligent chatbot automation to engage visitors, capture leads, and provide exceptional customer support around the clock.
<h4>Why Choose Chatim?</h4>
Chatim goes beyond traditional live chat by offering intelligent chatbot automation that works seamlessly alongside human agents. Our lightweight widget loads instantly without slowing down your website while providing advanced features that convert visitors into customers.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/0wPNSkjxlyY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>Key Features</h4>
🚀 Live Chat 
* Talk directly with your website visitors in real-time 
* Mobile-optimized chat interface 
* Customizable chat widget design 
* Multiple agent support 
* Chat history and visitor insights 
* Mobile and desktop apps – connect with visitors anywhere, anytime
🤖 AI-Powered Chatbots 
* Drag-and-drop chatbot builder – no coding required 
* Start with simple rule-based bots, upgrade to AI automation 
* Handle common questions automatically 
* Capture leads and schedule appointments 
* 24/7 automated customer support
⚡ Performance & Integration 
* Lightweight widget that loads instantly 
* Seamless WordPress integration 
* Mobile and desktop optimized 
* Customizable to match your brand 
* Easy setup and configuration 
* Multi-language support (Spanish, French, Ukrainian, Romanian, English)
📈 Business Benefits 
* Increase conversion rates 
* Reduce support workload 
* Capture more leads automatically 
* Provide 24/7 customer service 
* Improve customer satisfaction
<h4>Perfect For</h4>
<ul>
<li>Small businesses – Automate customer interactions so you can focus on growing your business instead of answering repetitive questions</li>
<li>E-commerce stores – Answer product questions and reduce cart abandonment</li>
<li>Service businesses – Schedule appointments and qualify leads automatically</li>
<li>SaaS companies – Provide instant support and onboard new users</li>
<li>Any website – Engage visitors and convert them into customers</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install & Connect – Install the plugin and connect your Chatim account</li>
<li>Select Your Project – Choose which Chatim project to display on your site</li>
<li>Customize – Configure your chatbot and live chat settings from the Chatim dashboard</li>
<li>Go Live – Start engaging visitors and providing automated support immediately</li>
</ol>
<h4>Pricing</h4>
Chatim offers flexible pricing plans to suit businesses of all sizes. Start with our free plan and upgrade as your business grows. Visit <a href="https://chatim.app/en/?utm_source=wp&utm_medium=link&utm_campaign=wordpress" rel="nofollow ugc">chatim.app</a> for current pricing information.
<h4>Support</h4>
Need help? We provide comprehensive support through multiple channels: 
* Live chat support at <a href="https://chatim.app/en/?utm_source=wp&utm_medium=link&utm_campaign=wordpress" rel="nofollow ugc">chatim.app</a> 
* Email support: support@chatim.app 
* Detailed documentation and tutorials
<h3>External Services</h3>
This plugin connects to external services provided by Chatim LLC to provide live chat and chatbot functionality. The following services are used:
Chatim API Service (https://api.chatim.app) 
* What it is: Authentication and project management API for Chatim accounts 
* What it’s used for: User authentication, retrieving user projects, and managing widget installation 
* When data is sent: 
 – When users sign in through the plugin admin interface 
 – When loading available projects from user’s Chatim account 
* Data sent: 
 – User credentials (email and password) for authentication 
 – Authorization tokens for API requests 
 – Project selection data for widget installation 
* Privacy policy: https://chatim.app/en/privacy-policy/ 
* Terms of service: https://chatim.app/en/terms-of-service/
Chatim Widget Service (https://chatimwidget.com) 
* What it is: JavaScript widget that provides the live chat and chatbot interface 
* What it’s used for: Displaying the live chat widget on your website’s frontend 
* When data is sent: 
 – When the widget loads on each page visit 
 – When visitors interact with the chat widget 
* Data sent: 
 – Website visitor interactions and chat messages 
 – Project configuration data 
 – Visitor session information for chat functionality 
* Privacy policy: https://chatim.app/en/privacy-policy/ 
* Terms of service: https://chatim.app/en/terms-of-service/
Important Note: A Chatim account is required to use this plugin. By using this plugin, you agree to Chatim’s Terms of Service and Privacy Policy. The plugin will only connect to these external services when you have an active Chatim account and have installed a widget.

Chatim Live Chat & Chatbot

Free Live Chat and chatbot plugin. Engage visitors instantly and automate customer support 24/7. No coding skills required.

formilla-live-chat

zgilyana

Install <a href="http://www.Formilla.com/?u=wpwc" title="Formilla's Customer Support Software for WooCommerce" rel="nofollow ugc">Formilla’s Customer Support Software for WooCommerce</a> and get started with FREE live chat (Premium Upgrades available). Provide online chat support to your visitors and view them navigate your website or store from page to page, along with the ability to view the contents of their shopping cart.
Formilla Platform Features:
<ul>
<li>
Installs Instantly: You’ll be up and running within minutes once you install the plugin to your WooCommerce or WordPress site and sign-up for a Formilla account. The live chat widget will appear on your site upon installation/activation of this plugin and you can customize your chat in your Formilla.com cloud account.
</li>
<li>
Shopping Cart Details: When using WooCommerce (WordPress ecommerce plugin), Formilla will automatically display a visitor’s shopping cart contents in real time during a chat. If you’re using one of our premium packages, you can also view your most active visitors’ shopping cart contents using the visitor monitoring feature from the live chat dashboard. Know what products visitors have added to their shopping cart, the quantity of each item, sub-total, and grand total. Use proactive chat or request chat functionality to ensure customers purchase before they leave your website.
</li>
<li>
Real-time Visitor Monitoring: Formilla’s real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View visitor login email, where your visitor is located, their recently viewed web pages, what operating system (Windows, Mac, iOS, Android, etc.) or internet browser they are using, where the traffic came from (Google, Facebook, other linking sites, etc.), whether they are a new or returning visitor, and more. Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.
</li>
<li>
A.I. ChatGPT Bots: ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24/7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our <a href="https://blog.formilla.com/how-to-create-a-chatgpt-chatbot/" title="ChatGPT Bots" rel="nofollow ugc">ChatGPT Bots</a> tutorial to learn more.
</li>
<li>
Desktop Notifications: Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari.
</li>
<li>
Mobile Apps for iPhone, iPad, and Android Devices: Live chat via your mobile device or tablet by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla Live Chat account to chat with customers from anywhere!
</li>
<li>
Language Support (International): All of our packages allow you to customize your live chat widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!
</li>
<li>
Require Email Address: Before visitors start a live chat, you can require them to supply their email address and include them in future marketing opportunities.
</li>
<li>
Smart Messages: Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).
</li>
<li>
Marketing Automation (Email Messaging): Keep customers coming back to your website with Formilla automatic email messaging. Use the “Personal” template so it looks like you’re contacting your customer directly, and not via a mass email marketing campaign. Use the “Professional” template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Marketing automation features are a paid feature and come with our Growth package.
</li>
<li>
Marketing Automation (In-App Messaging): Display In-App/website popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors. Marketing automation features are a paid feature and come with our Growth package.
</li>
<li>
Integrate with hundreds of apps using Zapier: Automatically post chat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.). This comes with any Premium plan.
</li>
<li>
Robust APIs: Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs. Track last order date, member signup date, total amount spent, or anything else.
</li>
</ul>

Customer Support Software, Live Chat, & Marketing Automation

Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …

Chatim Live Chat & Chatbot vs Customer Support Software, Live Chat, & Marketing Automation