chatpod ai

chatpod ai is an AI agent built for WooCommerce that helps your store sell more, support faster, and capture leads automatically.
<h4>Product Discovery & Sales</h4>
Your customers can search, browse, and buy products directly inside the chat widget. chatpod ai understands natural language queries, shows relevant products with variants, and lets shoppers add items to their WooCommerce cart without leaving the conversation.
<h4>Customer Support</h4>
chatpod ai answers questions about orders, shipping, returns, and store policies using your store’s actual data. When it can’t resolve an issue, it automatically creates a support ticket for your team.
<h4>Lead Capture & Scheduling</h4>
Qualify leads through natural conversation, book appointments via integrated calendar, and sync everything to your CRM.
<h4>Key Features</h4>
<ul>
<li>AI chat widget embedded on your store</li>
<li>In-chat product search and cart management</li>
<li>Real-time WooCommerce cart integration (add, update, remove items)</li>
<li>Order status tracking and notifications</li>
<li>WhatsApp channel support</li>
<li>Email marketing automations (abandoned cart, post-purchase, welcome series, win-back)</li>
<li>Custom agent persona and branded tone</li>
<li>Configurable store rules and policies</li>
<li>Support ticket escalation</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install the plugin and enter your chatpod ai secret key</li>
<li>The plugin embeds the chatpod ai widget on every page of your store</li>
<li>Customers interact with your AI agent to find products, get support, and complete purchases</li>
</ol>
<h3>External Services</h3>
This plugin connects to the chatpod ai platform to provide AI chat functionality. The following external services are used:
<h4>chatpod ai Backend API</h4>
<ul>
<li>Service: chatpod ai API (<code>https://api.chatpod-ai.com</code>)</li>
<li>Purpose: Fetches widget configuration, processes AI chat conversations, logs cart events, and handles automation webhooks (order events, status changes)</li>
<li>Data sent: Store URL, cart operations, order details (email, items, totals), WooCommerce session IDs</li>
<li>When: On every page load (widget config), on cart operations, and on WooCommerce order/status events</li>
<li>Terms of Service: <a href="https://chatpod-ai.com/terms" rel="nofollow ugc">https://chatpod-ai.com/terms</a></li>
<li>Privacy Policy: <a href="https://chatpod-ai.com/privacy" rel="nofollow ugc">https://chatpod-ai.com/privacy</a></li>
</ul>
<h4>chatpod ai Widget (CDN)</h4>
<ul>
<li>Service: chatpod ai CDN (<code>https://chatpod-ai.b-cdn.net</code>)</li>
<li>Purpose: Serves the chat widget JavaScript (loader and widget UI)</li>
<li>Data sent: None (static asset download only)</li>
<li>When: On every front-end page load</li>
</ul>
<h4>Analytics</h4>
<ul>
<li>Service: Mixpanel (<code>https://cdn.mxpnl.com</code>)</li>
<li>Purpose: Collects anonymous widget usage metrics (e.g. widget opens, searches) to power analytics in your chatpod ai dashboard</li>
<li>Data sent: Widget usage events</li>
<li>When: When the chat widget is loaded on front-end pages</li>
<li>Privacy Policy: <a href="https://mixpanel.com/legal/privacy-policy" rel="nofollow ugc">https://mixpanel.com/legal/privacy-policy</a></li>
</ul>

AI-powered sales and support agent for WooCommerce stores. Drives sales, handles support, and captures leads 24/7.

shop-aiplugin

Your store never sleeps. Neither does MaxSellora.
Most visitors leave without buying — not because they don’t want to, 
but because they couldn’t find what they needed fast enough.
MaxSellora fixes that.
A smart AI assistant pops up at the right moment, answers questions 
instantly, recommends the perfect product, and guides the visitor 
straight to checkout — just like your best salesperson would. 
Except it works 24/7, replies in your customer’s language, and never has a bad day.
<blockquote>
💬 “It’s like having a sales rep on every product page, at the same time, for free.”
</blockquote>
<h4>🚀 One-click setup. Zero configuration.</h4>
Install the plugin, connect your store, done. MaxSellora reads your 
WooCommerce catalog automatically — no manual setup, no complicated 
settings, no developer needed.
<h4>🆓 Start free. Grow when you’re ready.</h4>
No credit card. No time limit. Activate the Free plan with one click 
and get 10 AI-powered messages to try the assistant — or skip AI entirely 
and use MaxSellora as a free live-chat platform for your store.
Turn on Operators-only mode (Settings → Features) and every chat goes 
to your team with no AI message quota and no paid subscription required. 
You still get the full operator toolkit: live inbox, Telegram & Slack bots, 
email alerts, multi-language widget, and more — all on the free plan.
When you’re ready for AI, leave Operators-only off or upgrade for higher 
message limits. You choose how much automation your store needs.
<h4>🧠 Sells like a human. Scales like a machine.</h4>
<ul>
<li>Understands natural language — customers type like they talk</li>
<li>Recommends products based on what the customer actually needs</li>
<li>Compares items side by side on request</li>
<li>Checks real-time stock availability</li>
<li>Tracks order status and shipping instantly</li>
<li>Adds products to cart directly from the chat</li>
</ul>
<h4>💡 Why stores love MaxSellora</h4>
✅ Reduce bounce rate — engage visitors before they leave 
✅ Increase average order value — smart upsell & cross-sell suggestions 
✅ Cut support tickets — AI handles the common questions 
✅ Never miss a sale — active 24/7, even when you sleep 
✅ Voice chat — customers can speak instead of type, and hear the answer spoken back 
✅ Operators-only mode — turn off AI replies entirely; every chat goes straight to your human team 
✅ Guest contact form toggle (NEW) — choose whether visitors see a name/email step before chatting 
✅ Live chat handoff — human operator takeover when needed 
✅ Telegram operator bot — reply to customers and manage live chats from Telegram 
✅ Slack operator bot — same live-chat inbox and notifications in Slack 
✅ Fully responsive chat widget — opens fullscreen on mobile with a clear minimize button; no layout or overflow issues on phones and tablets 
✅ GDPR-friendly privacy integration
<h4>🤖 AI Capabilities</h4>
Customers can ask things like:
<ul>
<li>“Which product is best for beginners?”</li>
<li>“What’s the difference between these two products?”</li>
<li>“Is this item in stock?”</li>
<li>“Where is my order?”</li>
<li>“Can you recommend something cheaper?”</li>
</ul>
The AI automatically uses your WooCommerce product catalog to provide 
accurate answers and recommendations.
<h4>🌍 Multi-language, out of the box</h4>
MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers.
<ul>
<li>AI chat — auto-detects each message and responds in the customer’s language (typed or voice)</li>
<li>Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup</li>
<li>Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language)</li>
</ul>
<h4>🎙️ NEW: Voice Chat — let customers talk, not type</h4>
Some shoppers would rather speak than type — especially on mobile. 
With AI Voice Chat, your customer just taps the microphone, asks 
out loud, and MaxSellora listens, understands, and answers back in a 
warm, natural voice. It’s the closest thing to a real conversation 
with your best salesperson.
<ul>
<li>🎤 Tap-to-talk microphone built right into the chat widget</li>
<li>🗣️ Speech-to-text powered by OpenAI Whisper — auto-detects 99+ languages, no setup</li>
<li>🔊 Lifelike spoken replies (OpenAI text-to-speech)</li>
<li>▶️ A real audio player on every voice message — play, pause, and scrub back and forth</li>
<li>📱 Hands-free and accessibility-friendly, perfect for mobile shoppers</li>
<li>📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen) for easy reading and typing, with a prominent minimize control to return to the store</li>
<li>🎚️ One simple toggle to enable — WooCommerce → MaxSellora → Settings → Voice Chat</li>
</ul>
Voice chat is off by default, so you’re always in control. Flip the 
switch whenever you’re ready to give your store a voice.
<h4>👥 Operators-only mode — AI off, humans only</h4>
Sometimes you want every conversation handled by your team — no AI at all. 
With Operators-only mode, new chats skip the AI assistant from the 
first message and go straight to your human operators.
<ul>
<li>🚫 AI never replies while this mode is on</li>
<li>👤 Every new chat starts in the operator queue immediately</li>
<li>🔒 Customers cannot switch back to AI from the widget</li>
<li>🎙️ Voice chat is disabled automatically in this mode</li>
<li>⚙️ One toggle in WooCommerce → MaxSellora → Settings → Features</li>
<li>🔄 Same setting in your MaxSellora dashboard (Settings) — stays in sync with WordPress when connected</li>
</ul>
Operators-only mode is off by default. Enable it when you want live 
support only — for example during a sale, a product launch, or whenever 
your team prefers to handle every shopper personally.
Use it for free, forever: You do not need to buy a paid plan. On the 
free MaxSellora account, enable Operators-only mode and your store gets a 
professional live-chat widget plus operator tools (dashboard inbox, 
Telegram Mini App, Slack, notifications, and handoff controls) without 
consuming AI credits or paying for an AI subscription.
<h4>Plans & Pricing</h4>
<ul>
<li>Demo mode — For testing only. Runs in mock mode on your server; 
no data is sent to the API and no real AI is involved.</li>
<li>Free plan — 10 AI-powered messages included (lifetime total), or 
unlimited human-only live chat when Operators-only mode is enabled 
(AI off). No paid upgrade required for operator-only use.</li>
<li>Paid plans — Higher or unlimited AI message quotas. Manage from 
your dashboard at https://woocommerce.chatbot.shop-aiplugin.com.</li>
</ul>
<h4>Human Operator Support (all plans — free with Operators-only mode)</h4>
Operators can initiate a chat with any customer at any time, or 
customers can request a human at any point. When an AI plan limit 
is reached, the chat is handed off automatically — no customer is 
ever left without support.
With Operators-only mode enabled from day one, you run a complete 
live-support setup on the free plan: storefront chat widget, operator 
inbox, Telegram bot & Mini App, Slack integration, and new-chat email 
alerts — without using AI or buying a paid subscription.
Manage operators, roles, and live conversations from your MaxSellora 
dashboard at https://woocommerce.chatbot.shop-aiplugin.com.
<h4>Telegram operator bot</h4>
Connect your team to the official MaxSellora Telegram bot 
(@MaxSellorabot) so operators can work without keeping the 
dashboard open:
<ul>
<li>Instant alerts when a shopper starts a new chat or requests a human</li>
<li>View the same conversation list and message history as the web inbox</li>
<li>Reply to customers directly from Telegram</li>
<li>Take over a chat from AI or hand it back to AI with inline actions</li>
<li>Link each operator’s Telegram user ID in Operators (dashboard)</li>
</ul>
<h4>Slack operator bot</h4>
If your store runs on Slack, operators can use the same live-chat 
workflow there:
<ul>
<li>Notifications for new chats and human-handoff requests</li>
<li>Browse and open customer conversations from Slack</li>
<li>Send operator replies without leaving Slack</li>
<li>Link each operator’s Slack member ID in Operators (dashboard)</li>
</ul>
Telegram and Slack are optional — the web dashboard inbox always 
works. Configure operator IDs and notification preferences per team 
member in the MaxSellora panel.
<h4>Requirements</h4>
<ul>
<li>WordPress 6.0 or higher</li>
<li>WooCommerce 8.0 or higher</li>
<li>PHP 8.0 or higher</li>
</ul>
<h3>External Services</h3>
This plugin sends data to one external API endpoint.
Endpoint: 
 https://woocommerce.chatbot.shop-aiplugin.com
Data sent: 
* Chat message text 
* Session identifier (stored in browser <code>localStorage</code>) 
* Page URL 
* Visitor IP address 
* Customer name and email (when provided in the guest form or from a logged-in WooCommerce account) 
* Voice recordings — only when Voice Chat is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech 
* WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) — sent only when the merchant runs Reindex Products or saves a product
When data is sent: 
* Only when a visitor sends a chat message while the widget is active 
* Only when the merchant manually triggers a product reindex 
* No data is ever sent in Demo mode
Privacy policy: https://shop-aiplugin.com/privacy 
Terms of service: https://shop-aiplugin.com/terms
<h3>Privacy</h3>
<h4>What personal data does this plugin collect?</h4>
The plugin does not store visitor data in your WordPress database. When a visitor uses the chat widget, the following data may be transmitted to <code>https://woocommerce.chatbot.shop-aiplugin.com</code>: chat message text, page URL, visitor IP address, optionally the customer’s name and email (from the guest form or a logged-in WooCommerce account), and a session identifier stored in the browser’s <code>localStorage</code>.
In Demo mode, no data is transmitted anywhere.
<h4>What about WooCommerce product data?</h4>
When the merchant runs Reindex Products (or saves a product while the plugin is connected), the plugin sends WooCommerce product data — title, description, price, stock, SKU, categories, attributes, gallery URLs, and language — to the MaxSellora API so the assistant can answer product questions accurately.
<h4>How do I declare this in my privacy policy?</h4>
The plugin automatically registers a suggested privacy snippet via <code>wp_add_privacy_policy_content()</code>. You can copy it into your site’s privacy policy from Tools → Privacy → Policy Guide. The full upstream policy is at https://shop-aiplugin.com/privacy.
<h4>How do I delete a customer’s chat history?</h4>
The merchant can remove conversations from the MaxSellora dashboard (Conversations → Delete). This covers GDPR right-to-erasure requests. Deactivating the plugin immediately stops all further data transmission.
<h3>License and Legal</h3>
This plugin is licensed under GPLv2 or later and is fully GPL-compatible. The MaxSellora SaaS backend is a proprietary service governed by the Terms of Service at https://shop-aiplugin.com/terms.

MaxSellora – AI Sales Assistant & Chatbot for WooCommerce

AI sales assistant that chats, recommends & sells — like a human. Now with AI voice chat. One-click setup. Free plan available.

chatpod ai vs MaxSellora – AI Sales Assistant & Chatbot for WooCommerce