chatsys

<p><strong>Chatsys AI Agent</strong> is a powerful WordPress plugin that integrates an AI-powered chatbot into your WooCommerce store or WordPress website. It enhances customer engagement, automates support, and provides personalized recommendations using advanced AI technology.</p>
<h3>Features</h3>
<ul>
<li><strong>AI-Powered Chatbot</strong>: Engage with visitors in real-time using a smart, conversational AI agent.</li>
<li><strong>WooCommerce Integration</strong>: Automatically answer customer queries about orders, products, and shipping.</li>
<li><strong>Personalized Recommendations</strong>: Suggest products based on customer behavior and preferences.</li>
<li><strong>24/7 Support</strong>: Provide instant support to customers, even outside business hours.</li>
<li><strong>Customizable Responses</strong>: Train the AI agent to match your brand’s tone and style.</li>
<li><strong>Multilingual Support</strong>: Communicate with customers in their preferred language.</li>
<li><strong>Easy Setup</strong>: Seamless integration with WordPress and WooCommerce.</li>
</ul>
<h3>Configuration</h3>
<h3>Step 1: Connect to Chatsys</h3>
<ol>
<li>Go to <code>Chatsys AI Agent</code> page.</li>
<li>Login or Register for Authentication.</li>
<li>Add your domain address , where your project is deployed on, e.g., www.example.com.</li>
<li>Select your woocommerce product for chatbot training.</li>
</ol>
<h3>Step 2: Customize the Chatbot</h3>
<ol>
<li><strong>Data</strong>: Click on <code>Retrain bot</code> inorder to train your chatbot with recent data.</li>
<li><strong>Appearance</strong>: Click on <code>Go to Chatsys Panel</code> button to customize your chatbot.</li>
</ol>
<h3>Step 3: Chatsys AI Agent Widget</h3>
<ol>
<li>Your AI Agent widget will be **Automatically added to your project, no need for extra effort.</li>
</ol>
<h3>Usage</h3>
<h3>For Store Owners</h3>
<ul>
<li>Train the AI agent by adding custom responses and FAQs.</li>
<li>Enable multilingual support to cater to a global audience.</li>
</ul>
<h3>For Customers</h3>
<ul>
<li>Customers can interact with the chatbot to:
<ul>
<li>Check order status.</li>
<li>Get product recommendations.</li>
<li>Ask questions about shipping and returns.</li>
<li>Receive instant support 24/7.</li>
</ul>
</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the <strong>Chatsys API</strong> to provide AI-powered chatbot functionality. The following data is sent to the service:<br />
– <strong>User queries and interactions</strong>: To generate responses and provide real-time support.<br />
– <strong>Plugin configuration data</strong>: To customize the chatbot’s behavior and appearance.<br />
– <strong>WooCommerce product data</strong>: To enable product recommendations and order-related queries.</p>
<p>The Chatsys API is provided by Chatsys. For more information, please visit our website:<br />
– <a href="https://chatsys.co/terms-of-service" rel="nofollow ugc">Terms of Service</a><br />
– <a href="https://chatsys.co/privacy-policy" rel="nofollow ugc">Privacy Policy</a></p>
<p>By using this plugin, you acknowledge that data will be sent to and processed by Chatsys in accordance with their policies.</p>
<h3>Frequently Asked Questions (FAQ)</h3>
<h3>1. What AI services does Chatsys AI Agent support?</h3>
<p>Chatsys AI Agent supports integration with popular AI services like OpenAI, and custom AI backends.</p>
<h3>2. Can I customize the chatbot’s appearance?</h3>
<p>Yes, you can customize the chatbot’s color, position, and icon in the plugin settings.</p>
<h3>3. Does the plugin support multilingual websites?</h3>
<p>Yes, Chatsys AI Agent supports multiple languages. You can configure the language settings in the plugin dashboard.</p>
<h3>4. Is WooCommerce integration mandatory?</h3>
<p>No, WooCommerce integration is optional. The plugin works perfectly on non-WooCommerce WordPress websites as well.</p>
<h3>5. How do I train the AI agent?</h3>
<p>You can train the AI agent by adding custom responses, FAQs, and product recommendations in the plugin settings.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports, please contact us:<br />
– <strong>Email</strong>: chatsysco@gmail.com<br />
– <strong>Website</strong>: <a href="https://chatsys.com" rel="nofollow ugc">https://chatsys.com</a><br />
– <strong>Documentation</strong>: <a href="https://chatsys.com/features" rel="nofollow ugc">https://chatsys.com/features</a></p>
<h3>License</h3>
<p>Chatsys AI Agent is licensed under the GPLv2 or later. See the <a href="LICENSE" rel="nofollow ugc">LICENSE</a> file for more details.</p>
<h3>Contributing</h3>
<p>We welcome contributions! If you’d like to contribute to the development of Chatsys AI Agent, please fork the repository and submit a pull request.</p>
<p>Thank you for using Chatsys AI Agent! We hope it enhances your website and improves customer engagement. 🚀</p>


Chatsys AI Agent

Chatsys AI Agent integrates an AI-powered chatbot into your WooCommerce store or WordPress website, enhancing customer engagement and support.

Reamaze

<p>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.</p>
<ul>
<li>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.</li>
<li>All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are.</li>
<li>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.</li>
<li>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!</li>
<li>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.</li>
<li>Send automated Customer Satisfaction Surveys and keep track of your service quality.</li>
<li>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.</li>
</ul>
<p>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.</p>
<h4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses</h4>
<p>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS/MMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.</p>
<h4>Detailed Features</h4>
<p>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.</p>
<p>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.</p>
<ul>
<li>See order details, histories, and lifetime value</li>
<li>See recent activity, and customers’ screens</li>
<li>See shipping and fulfillment</li>
<li>Set order status</li>
<li>Process refunds and cancellations</li>
<li>Edit customer and order notes</li>
</ul>
<h4>Boost Engagement, Conversions, and Sales</h4>
<p>Add a live chat customer service experience to your storefront to engage customers.</p>
<ul>
<li>Fully customizable livechat support to match your brand</li>
<li>Minimal coding required</li>
<li>SEO-friendly script loading for fast page loads</li>
</ul>
<p>Apply powerful rules and condition triggers for automatic customer messaging.</p>
<ul>
<li>Send call-to-actions, discounts, and promotions via live chat</li>
<li>Ask for reviews automatically after a purchase</li>
<li>Up-sell relevant products at checkout</li>
<li>Prevent shopping cart abandonment</li>
</ul>
<h4>Reduce Customer Service Volume By 40%</h4>
<p>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.</p>
<ul>
<li>Hello Bot can automatically greet customers</li>
<li>FAQ Bot can reply with FAQ articles for faster customer support</li>
<li>Order Bot can answer order questions</li>
<li>Chatbot builder (coming soon)</li>
<li>Create workflows for advanced chat support scenarios</li>
</ul>
<h4>Perfect For Self Service</h4>
<ul>
<li>FAQ and knowledge base management</li>
<li>Powerful article editor</li>
<li>Optimized for SEO</li>
<li>Show your FAQ in live chat</li>
<li>Embeddable</li>
</ul>
<h4>Give Agents Full Customer Service Clarity</h4>
<ul>
<li>Powerful Live Dashboard for customer support, sales, and marketing</li>
<li>See customer activity and location</li>
<li>Send 1-on-1 chat messages and optimize sales</li>
<li>See customer screens and co-browse using Peek!</li>
</ul>
<h4>Create Happy Customers</h4>
<p>Schedule satisfaction surveys after customer service emails or chats have been addressed.</p>
<ul>
<li>Available for email and live chat tickets</li>
<li>Customers can rate your customer support quality</li>
<li>Get additional feedback for you to review</li>
<li>Detailed reporting for support tickets</li>
</ul>
<h4>Better Teamwork</h4>
<p>Customer support teams are more efficient when using Re:amaze.</p>
<ul>
<li>CRM and segmentation</li>
<li>Internal notes</li>
<li>Team activity sharing</li>
<li>Response templates</li>
<li>Office hours</li>
<li>Autoresponders</li>
<li>Email templates</li>
<li>iOS and Android mobile apps</li>
</ul>
<h4>Mobile Apps Available</h4>
<p>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.</p>
<ul>
<li>iOS – <a href="https://itunes.apple.com/us/app/reamaze-mobile/id1190166501?ls=1&mt=8" rel="nofollow ugc">Get iOS App</a></li>
<li>Android – <a href="https://play.google.com/store/apps/details?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1" rel="nofollow ugc">Get Android App</a></li>
</ul>


Re:amaze Helpdesk & Live Chat

Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.

Chatsys AI Agent vs Re:amaze Helpdesk & Live Chat