Matt Lo

<h4>Overview</h4>
<p>🤔 Wondering why your traffic isn’t converting or spending too much on live chat for little in return? There’s not enough time in the day to solve this if you’re alone or in a small team. So we built ChipBot to help.</p>
<p>👉 ChipBot is a new kind of plugin that improves the customer experience while reducing your time from doing so. ChipBot is built to elevate sales and reduce support tickets.</p>
<h4>Features</h4>
<ul>
<li>✅ Use a <a href="https://getchipbot.com" rel="nofollow ugc">pop up video</a> to improve lead generation, sales, or conversion rates on your WordPress website.</li>
<li>✅ Connect multiple videos together in a TikTok-style format for unlimited scrolling.</li>
<li>✅ Close sales and qualify leads with built-in live chat.</li>
<li>✅ Get customer notifications with our mobile app (iOS and Android).</li>
<li>✅ Automate customer support with our integrated AI help desk.</li>
<li>✅ Leverage our built-in AI tools to generate support documentation and respond to customer live chat questions automatically.</li>
<li>✅ Analyze video retention and customer engagement.</li>
</ul>
<h4>What is ChipBot Video</h4>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Y__fOdT6nNw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>


ChipBot – Video, Live Chat, & AI Help Desk

I have to say, I was skeptical of Chipbot but it's a great way to add a "live chat" type widget to your site without actually having a live chat operator.  Plus, great data to use to make educated content decisions.  

Great integration

ChipBot turns your website into a face-to-face story experience powered by AI, video, and chat.

BasePress

<p>BasePress is the best option when it comes to building advanced knowledge bases on your WordPress site.<br />
If you use Oxygen site builder to create your posts and pages this add-on is what you are looking for to integrate BasePress Knowledge Base and Oxygen builder!</p>
<h4>Why is this plugin necessary?</h4>
<p>BasePress was developed to integrate with your WordPress theme and it uses its own templates to display the knowledge base content.<br />
On the other hand Oxygen builder disables any WordPress theme as it doesn’t need one to work and uses its own templates to display your site. In doing so it overrides BasePress templates.</p>
<p>This small plugin adds a new shortcode that can be used inside Oxygen’s templates making BasePress work as expected with Oxygen.</p>
<h4>How to use</h4>
<ol>
<li>Set-up BasePress as normal</li>
<li>Create a new dedicated template in Oxygen for your Knowledge Base.</li>
<li>In the newly created template select the template you want the knowledge base to inherit in “INHERIT DESIGN FROM OTHER TEMPLATE”.</li>
<li>Select the “Knowledge Base” post type under Single</li>
<li>Select “All Knowledge Base categories” under Archive > Taxonomies.</li>
<li>Remove any other option from the template.</li>
<li>Set the template priority higher than other templates.</li>
<li>Edit the Template content by clicking “Edit with Oxygen” and just add the shortcode [basepress-oxygen].</li>
</ol>
<p>If you need to customise a BasePress theme or create your own you can still follow the instructions in these articles:<br />
<a href="https://codesavory.com/knowledge-base/basepress/basepress-themes/customize-a-knowledge-base-theme/" rel="nofollow ugc">Customise a knowledge base theme</a><br />
<a href="https://codesavory.com/knowledge-base/basepress/basepress-themes/create-new-theme/" rel="nofollow ugc">Create a new knowledge base theme</a><br />
Just keep in mind that Oxygen would disable any theme in your WordPress installation therefore you cannot place BasePress custom theme on your WordPress theme’s folder.<br />
You can instead place the custom BasePress theme in WordPress uploads directory.</p>


BasePress Knowledge Base + Oxygen Visual Site Builder Integration

Integrate BasePress Knowledge Base with Oxygen Visual Site Builder

ChipBot – Video, Live Chat, & AI Help Desk vs BasePress Knowledge Base + Oxygen Visual Site Builder Integration