Matt Lo

<h4>Overview</h4>
<p>🤔 Wondering why your traffic isn’t converting or spending too much on live chat for little in return? There’s not enough time in the day to solve this if you’re alone or in a small team. So we built ChipBot to help.</p>
<p>👉 ChipBot is a new kind of plugin that improves the customer experience while reducing your time from doing so. ChipBot is built to elevate sales and reduce support tickets.</p>
<h4>Features</h4>
<ul>
<li>✅ Use a <a href="https://getchipbot.com" rel="nofollow ugc">pop up video</a> to improve lead generation, sales, or conversion rates on your WordPress website.</li>
<li>✅ Connect multiple videos together in a TikTok-style format for unlimited scrolling.</li>
<li>✅ Close sales and qualify leads with built-in live chat.</li>
<li>✅ Get customer notifications with our mobile app (iOS and Android).</li>
<li>✅ Automate customer support with our integrated AI help desk.</li>
<li>✅ Leverage our built-in AI tools to generate support documentation and respond to customer live chat questions automatically.</li>
<li>✅ Analyze video retention and customer engagement.</li>
</ul>
<h4>What is ChipBot Video</h4>
<p><iframe loading="lazy" title="😗 ChipBot explained generated by #sora (This is how we envision it once we have access)" width="750" height="422" src="https://www.youtube.com/embed/Y__fOdT6nNw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>


ChipBot – Video, Live Chat, & AI Help Desk

I have to say, I was skeptical of Chipbot but it's a great way to add a "live chat" type widget to your site without actually having a live chat operator.  Plus, great data to use to make educated content decisions.  

Great integration

ChipBot turns your website into a face-to-face story experience powered by AI, video, and chat.

zendesk_official

<p>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:</p>
<ul>
<li>
<p><strong>Single sign on with Zendesk’s Remote Authentication</strong><br />
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.</p>
<p>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!</p>
</li>
<li>
<p><strong>Turn your blog comments straight into Zendesk Support tickets, with one click</strong><br />
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.</p>
</li>
<li>
<p><strong>The Zendesk Support Web Widget</strong><br />
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
<li>
<p><strong>The Zendesk Support Feedback Tab</strong><br />
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
</ul>
<p>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.</p>
<ul>
<li>
<p><strong>Access your tickets from your dashboard</strong><br />
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.</p>
</li>
<li>
<p><strong>A simple contact form, on the dashboard</strong><br />
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.</p>
</li>
</ul>
<p>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free <a href="http://www.zendesk.com/?utm_source=wp&utm_medium=dl&utm_campaign=wppin" title="Zendesk help desk software" rel="nofollow ugc">help desk software</a> trial with no credit card needed.</p>
<h3>Publishing a new version of the plugin on wordpress.org</h3>
<p>If you are a developer looking to release a new version of the plugin<br />
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org</p>


ChipBot – Video, Live Chat, & AI Help Desk vs Zendesk Support for WordPress