sujitale07

Connectapre adds a smart click-to-chat button for WhatsApp, routing visitors to the right agent based on country, business hours, login status, scroll position, and more. With multi-agent support, dynamic greetings, and conversion tracking, Connectapre ensures conversations start at the right moment.
<h3>Disclaimer</h3>
WhatsApp is a registered trademark of Meta Platforms, Inc. 
This plugin is not affiliated with, endorsed, or sponsored by Meta or WhatsApp.
<h3>Highlights</h3>
<ul>
<li>Configure the basics: business name, CTA copy, display delay, scroll trigger, and offline visibility.</li>
<li>Store unlimited WhatsApp agents with photos, greetings, locations, and a default pick.</li>
<li>Define reusable dynamic fields that generate <code>{placeholders}</code> for message templates.</li>
<li>Choose from 20 pre-built WhatsApp button styles and position them in any corner.</li>
<li>Works with the default WordPress media library and settings API.</li>
</ul>
A starter translation template (<code>languages/connectapre-smart-contact-button-en_US.po</code>) is included so you can localize the interface quickly.
<h3>Usage</h3>
General tab 
– Fill in the business info and CTA text. 
– Set timing options (seconds after load, % scrolled). 
– Toggle “Hide When Offline” and “Enable WhatsApp CTA”.
Agents tab 
– Add rows for each representative, including photo, phone, greeting, and location. 
– Use the radio button to mark the default agent. 
– The “Is Offline” checkbox stores status metadata (front-end logic can hook into it).
Dynamic Fields tab 
– Create reusable tokens such as <code>{FirstName}</code> or <code>{Referrer}</code> by filling Name and Value. 
– Callables are auto-generated so you can reference them in templates or custom integrations.
Styling & Position tab 
– Pick one of 20 predesigned WhatsApp button skins. 
– Anchor the widget to top-left, top-right, bottom-left, or bottom-right. 
– Preview updates in real time before saving.
<h3>External services</h3>
This plugin connects to several third-party APIs to provide location-based agent routing and location search features.
<ol>
<li>
Photon API (photon.komoot.io)
<ul>
<li>Usage: Handles search queries in the admin settings to help you find and select locations for your agents.</li>
<li>Data Sent: Search query strings (e.g., “New York”).</li>
<li>Links: <a href="https://www.komoot.com/terms-of-service" rel="nofollow ugc">Terms of Use</a>, <a href="https://www.komoot.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Nominatim API (nominatim.openstreetmap.org)
<ul>
<li>Usage: Converts visitor GPS coordinates (latitude/longitude) into address details (reverse geocoding) to route them to the nearest agent.</li>
<li>Data Sent: Visitor’s latitude and longitude.</li>
<li>Links: <a href="https://operations.osmfoundation.org/policies/nominatim/" rel="nofollow ugc">Usage Policy</a>, <a href="https://wiki.openstreetmap.org/wiki/Privacy_Policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
IP-API.com
<ul>
<li>Usage: Provides fallback location detection (Country, City) based on the visitor’s IP address when GPS access is denied or unavailable.</li>
<li>Data Sent: Visitor’s IP address.</li>
<li>Links: <a href="https://ip-api.com/docs/legal" rel="nofollow ugc">Terms & Privacy</a></li>
</ul>
</li>
<li>
WhatsApp (wa.me)
<ul>
<li>Usage: The core functionality of this plugin redirects visitors to <code>https://wa.me/</code> to initiate chats.</li>
<li>Data Sent: User is redirected to WhatsApp servers.</li>
<li>Links: <a href="https://www.whatsapp.com/legal/terms-of-service" rel="nofollow ugc">Terms of Service</a>, <a href="https://www.whatsapp.com/legal/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
</ol>
<h3>Roadmap</h3>
<ul>
<li>Respect the enable/disable toggle on the front end.</li>
<li>Add visitor targeting (business hours, country, login state).</li>
<li>Integrate dynamic fields into automatic WhatsApp greeting messages.</li>
<li>Implement uninstall cleanup and conversion tracking options.</li>
</ul>

Connectapre – Smart Contact Button

Connectapre adds a smart click-to-chat button for WhatsApp, routing visitors to the right agent based on country, business hours, login status, scroll …

Ahsan Amin

<a href="https://viablecube.com/docs/viable-support-for-zendesk/?utm_source=vsfz&utm_medium=readme-docs" rel="nofollow ugc">📘 Documentation</a> | <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">💬 Support</a>
Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
Note: You need to have a Zendesk account to use this plugin.
With just your Zendesk subdomain, account email, and API token, you can:
<ul>
<li>Display Zendesk ticket fields as dynamic WordPress forms.</li>
<li>Submit support tickets directly from your site.</li>
<li>Automatically convert WordPress comments into Zendesk tickets.</li>
<li>Include metadata, tags, and post details automatically in tickets.</li>
</ul>
Built by Ahsan Gadit, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
<h3>Features</h3>
<ul>
<li>Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.</li>
<li>Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.</li>
<li>Shortcode Support – Use <code>[viasuzen_ticket_form]</code> anywhere on your site.</li>
<li>Ticket Submission – Submit new tickets directly to Zendesk.</li>
<li>Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.</li>
<li>Custom Metadata – Add post type, author name, and ID as part of each ticket.</li>
<li>Tag Support – Automatically add custom tags when creating tickets.</li>
<li>Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.</li>
<li>Lightweight & Developer-Friendly – Optimized for performance and easy to extend.</li>
</ul>
<h3>External services</h3>
This plugin connects to the Zendesk API to create support tickets, fetch custom fields, and manage ticket data. This connection is required for the plugin to function properly.
The plugin sends the following data to Zendesk: 
* Zendesk subdomain (configured by the site administrator) 
* Account email and API token (for authentication) 
* Ticket data including: requester name, email, subject, message, custom fields, tags, and metadata 
* User search queries (for API authentication verification)
All API requests are made server-side using secure HTTPS connections to your Zendesk subdomain (e.g., <code>https://your-subdomain.zendesk.com/api/v2/</code>).
This service is provided by “Zendesk Inc”: <a href="https://www.zendesk.com/company/agreements-and-terms/" rel="nofollow ugc">Zendesk Terms of Service</a>, <a href="https://www.zendesk.com/company/agreements-and-terms/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>.
<h3>License</h3>
This plugin is licensed under the GPLv2 or later. 
You can view the full license text here: <a href="https://www.gnu.org/licenses/gpl-2.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-2.0.html</a>
<h3>Support & Feedback</h3>
We’d love to hear your feedback and suggestions! 
📩 Email: <a href="mailto:ahsan.amin334@gmail.com" rel="nofollow ugc">ahsan.amin334@gmail.com</a>

Viable Support for Zendesk

Connect your Zendesk Support account with WordPress — create tickets, sync custom fields, and automatically convert comments into Zendesk tickets.

Connectapre – Smart Contact Button vs Viable Support for Zendesk