Ensoras

<h4>Your store runs its own support</h4>
<p>You run a WooCommerce store, and you’re also the one answering “where’s my order” at 11pm. Ensoras takes that over. It answers your customers from your real store data, follows the rules you set, and only comes to you when something actually needs you.</p>
<p>Not a chatbot that replies “check your email for tracking.” Ensoras looks up the real order, checks the tracking, and answers, in your brand’s voice and your customer’s language.</p>
<blockquote>
<p>“1,100 customer questions a month, handled automatically. We don’t have a support team anymore.”<br />
  Head of Operations, mid-size fashion store (EU)</p>
</blockquote>
<h4>It handles whatever your customers actually ask</h4>
<p>Whatever comes in, answered from your real orders, products, and policies. Someone realizes they ordered the wrong size before it ships and wants to swap it? Ensoras checks the order, checks your policy, and sorts it out or hands it to you ready to send. The repetitive volume that used to eat your day just gets handled.</p>
<p>When something genuinely needs you, it arrives with the whole conversation attached, so you answer in one read.</p>
<h4>You set the rules, in plain English</h4>
<p>No code, no flows. Tell Ensoras what to do the way you’d tell a new hire:</p>
<ul>
<li>“If someone asks for a refund, look up their order. If it’s under $100 and within 30 days, process it. Otherwise send it to me.”</li>
<li>“If a customer sounds upset, mark it urgent and let me know.”</li>
</ul>
<h4>You decide who presses send</h4>
<ul>
<li><strong>Approve first.</strong> Turn on “Require approval for AI replies” and Ensoras drafts every reply for you to approve before it sends.</li>
<li><strong>Or let it run.</strong> Ensoras replies on its own and comes to you when it’s unsure.</li>
</ul>
<p>Either way, you set limits it can’t cross (like never sharing account details without verifying the customer first), and every action is logged.</p>
<h4>Connect WooCommerce in about 10 minutes</h4>
<p>Click “Connect WooCommerce” and Ensoras already knows your orders, products, stock, customers, and policies. It reads your FAQs, return policy, and size guides too, so it answers from how your store actually works. No data import, no training. Returning customers are recognized automatically.</p>
<p>It also connects to the tools you already run on, like Klaviyo, Stripe, Mailchimp, and Slack, and pulls live data into every conversation. Already on Zendesk, Intercom, or Freshdesk? Ensoras runs alongside them or takes over. Your call.</p>
<h4>Chat and email, in one place</h4>
<p>A chat widget that matches your brand (your logo, your colors, light or dark, quick replies, on every page or only some) plus your support email, handled together so nothing slips through. Ensoras replies in whatever language each customer writes in, automatically.</p>
<h4>Free to start</h4>
<p>30 conversations a month, every feature included. No credit card. Live in about 10 minutes.</p>
<h3>External Services</h3>
<p>This plugin connects to <a href="https://ensoras.com" rel="nofollow ugc">Ensoras</a> for all AI processing, chat, and ticket management.</p>
<ul>
<li><strong>Account registration</strong>: your email, name, and site URL are sent to Ensoras to create your project</li>
<li><strong>Chat widget</strong>: loaded from Ensoras on pages where the widget is displayed; visitor messages are sent to Ensoras for processing</li>
<li><strong>Email verification</strong>: your email and name are sent to verify your account during setup</li>
<li><strong>WooCommerce connection (optional)</strong>: read-only API credentials and store URL are shared so Ensoras can look up orders and products</li>
<li><strong>Customer identification (optional)</strong>: logged-in customer emails are passed to the widget for order history lookup</li>
<li><strong>Usage analytics (optional)</strong>: basic environment info (PHP, WP, WooCommerce versions) shared once daily to improve the product; no customer data collected; opt out anytime in settings</li>
</ul>
<p><a href="https://ensoras.com/terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://ensoras.com/privacy" rel="nofollow ugc">Privacy Policy</a></p>


Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce

Ensoras runs your WooCommerce store's support. It answers your customers from your real store data, around the clock. Free to start.

ianhuangpubble

soleary73

john_dineen

Alan Sunley

<p>Looks like Live Chat, works like WhatsApp<br />
Supporting Live chat on your website is one of the most effective ways to convert more visitors to customers. With Pubble Messenger Live Chat, we focused on building a live chat embeddable widget that mirrors the messaging experience offered by the main smartphone messaging apps. Features like presence, read receipts, push notifications are leveraged to offer a familiar messaging experience to your customers.</p>
<p>Top Features</p>
<ol>
<li>
<p>Proactive Chats<br />
Setup Triggers based on user behaviour to proactively starts chats with visitors. This will increase chat volume by 2-3x and drive conversions.</p>
</li>
<li>
<p>Notifications<br />
SMS, email and Push Notifications are supported in Pubble Messenger. This means that your customers can choose the notification method that works best for them.</p>
</li>
<li>
<p>Pubblebot – AI Enhanced Live Chat<br />
Designed to minimize the repetitive aspects of customer care, the Pubblebot will auto-answer repetitive questions, leaving your team to focus on those queries where they can really add value. And while they’re chatting with customers, the Pubblebot will automatically suggest relevant answers, helping each agent to work more efficiently.</p>
</li>
<li>
<p>Richer Conversations<br />
No need to limit your live chats to text only. With Pubble Messenger Live Chat, images, docs and other file types are all supported. Go emoji!</p>
</li>
<li>
<p>The Pubble Dashboard<br />
No matter which Pubble Embeddable you use, the customer queries will end up in the Pubble Dashboard. The dashboard (available for Win, Mac, iOS, Android & Web) is designed to make responding to customers super easy.</p>
</li>
</ol>


Pubble Messenger Live Chat

The Pubble Messenger live chat tool is easy to setup and install on your website.

All conversations are managed from the dashboard, organised into a workflow where you can assign questions to teammates, use the smart prompt to efficiently respond to users and send file/image/video/FAQ attachments.

The Pubblebot will also try to answer questions before they reach you so you spend less time answering frequently ask questions.

Live chat on your website

You can get 100 conversations per month for free! everything is realtime.

awesome plugin

"Looks like live chat, works like whatsapp" really describes Pubble Messenger Live Chat. With legacy live chat systems, you had to be online, the visitor had to be online and you both had to be available to chat for live chat to work. With Pubble Messenger Live Chat, the messaging experience is modelled on smartphone messaging apps. So a visitor can send a message when it suits them and you can reply when it suits you and Pubble takes care of all the notifications. The killer feature is the Pubblebot. The bot automatically answers repetitive questions and while you are chatting, the bot constantly suggests answers. This really helps deliver great answers efficiently to you customers. The AI in Pubble helps you to have more efficient chats with your customers.

The perfect take on how live chat should work

The Frequently Asked Questions (FAQ) functionality allows automated answers to repetitive questions saving huge amounts of time.  This is also great for out-of-office support.  Check it out!

I love the AI element of the chat!

AI Enhanced Live chat for your website that will help you to convert more visitors to customers.

Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce vs Pubble Messenger Live Chat