riinagency

<p>EU Directive 2023/2673 gives online shoppers across the EU a clear right to withdraw from a purchase. From <strong>June 19, 2026</strong>, every WooCommerce store selling to EU consumers needs an easy, visible way for customers to start a withdrawal.</p>
<p><strong>EU Withdrawal Button for WooCommerce</strong> does exactly that — and nothing you have to think about. You switch it on, and the whole withdrawal process runs on its own. Here is what happens.</p>
<h4>What your customers see</h4>
<ol>
<li><strong>Their right to withdraw is shown up front.</strong> As soon as a customer places an order, their order confirmation email already includes a “Withdraw from this order” button and a note telling them how many days they have to change their mind. Customers see their rights respected from the very first moment — which builds trust in your store.</li>
<li><strong>The button is always within reach.</strong> A sticky withdrawal button also sits on every page of your store, so anyone — including guest customers with no account — can start a withdrawal at any time during the period.</li>
<li><strong>They fill in a short form.</strong> The customer enters their order number and the email they used at checkout. No login required.</li>
<li><strong>They confirm.</strong> The plugin shows their order summary, the customer clicks “Confirm withdrawal”, and that’s it.</li>
<li><strong>They get written proof.</strong> The customer immediately receives a timestamped confirmation email that serves as proof of their withdrawal request, as required by the Directive.</li>
</ol>
<h4>What you see as the store owner</h4>
<ol>
<li><strong>You get notified.</strong> An email lands in your inbox the moment a request comes in.</li>
<li><strong>The order is flagged for you.</strong> The order status changes to “Withdrawal Requested” and a note is added to the order, so nothing gets lost.</li>
<li><strong>You set the withdrawal period.</strong> It defaults to 14 days (the EU standard), but you can change it — and the plugin uses your value everywhere: in the order-email note, in the form, and in the validation check.</li>
<li><strong>You stay in control of the money.</strong> The plugin never touches payments — you issue the refund through your normal WooCommerce workflow, exactly as today.</li>
</ol>
<p>That’s the whole flow. The customer gets a simple, legal way to withdraw; you get a tidy, trackable request — with zero manual work once it’s switched on.</p>
<h4>Features</h4>
<ul>
<li>Sticky withdrawal button on every page (text and styling configurable)</li>
<li>“Withdraw from this order” button inside WooCommerce order emails — works for guest customers</li>
<li>Modal popup or dedicated page mode</li>
<li>Order validation (order number + email + withdrawal-period check)</li>
<li>Custom “Withdrawal Requested” WooCommerce order status</li>
<li>Timestamped confirmation email to the customer + notification to the merchant</li>
<li>WooCommerce email integration (shows under WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Emails)</li>
<li>Works with custom order number plugins (Sequential Order Numbers, etc.)</li>
<li>WCAG 2.1 AA accessible (keyboard navigation, focus trap, ARIA labels)</li>
<li>Rate limiting to prevent abuse</li>
<li>Translation-ready (.pot file included)</li>
<li>HPOS (High-Performance Order Storage) compatible</li>
</ul>
<h4>Who is this for?</h4>
<p>WooCommerce store owners who sell to EU consumers and want a clear, compliant withdrawal process that runs by itself — without coding, legal headaches, or extra work for the customer.</p>
<h4>Disclaimer</h4>
<p>This plugin is a technical tool that helps implement a withdrawal flow. It does not constitute legal advice and does not guarantee compliance with any specific regulation. Consult a legal professional to ensure your store meets all applicable requirements.</p>


EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)

Free EU right-of-withdrawal button & form for WooCommerce. Directive 2023/2673: order validation, 14-day check, guest customers & merchant emails.

WebToffee

<p>From June 19, 2026, EU Directive 2023/2673 requires every online store selling to EU consumers to provide a clear, easily accessible online withdrawal function. Customers must be able to cancel a purchase digitally — just as easily as they placed the order.</p>
<p><strong>EU Withdrawal Button for WooCommerce</strong> by WebToffee makes it straightforward to comply. The plugin adds a withdrawal button to the customer’s My Account orders page, a guided withdrawal form, a two-step confirmation flow, and a dedicated admin dashboard to manage all incoming requests.</p>
<p>No coding required. Works right out of the box.</p>
<h4>What the plugin does</h4>
<p><strong>For your customers:</strong></p>
<ul>
<li>A “Request Withdrawal” button appears directly on the My Account orders list — visible only during the active withdrawal period</li>
<li>Customers can select which items to withdraw (full order or individual products)</li>
<li>A simple form collects their name, email, and an optional reason</li>
<li>A confirmation step prevents accidental submissions (“Are you sure you want to submit this withdrawal request?”)</li>
<li>Customers receive an email confirmation once the request is submitted</li>
</ul>
<p><strong>For you as the store admin:</strong></p>
<ul>
<li>A clean Withdrawals dashboard under WooCommerce > Withdrawals shows all requests at a glance</li>
<li>At-a-glance stats: open requests and approvals over the last 30 days</li>
<li>Filter requests by status, date range, or order number</li>
<li>View full request details — order info, customer email, request type, reason, and a complete activity log</li>
<li>Approve or reject requests with one click</li>
<li>Configure who receives admin withdrawal notification emails — defaults to your store email, with support for multiple recipients</li>
</ul>
<h4>Key features</h4>
<ul>
<li><strong>Withdrawal button on the orders page</strong> — visible to customers within the configured withdrawal window</li>
<li><strong>Partial withdrawal support</strong> — customers can withdraw individual items instead of the entire order</li>
<li><strong>Two-step confirmation flow</strong> — meets the directive’s requirement to confirm the customer’s intent</li>
<li><strong>Dedicated admin dashboard</strong> — manage, filter, approve, or reject all withdrawal requests in one place</li>
<li><strong>Automatic footer link</strong> — optionally embed a withdrawal link in your store footer to meet visibility requirements</li>
<li><strong>Configurable withdrawal period</strong> — set the window to 2, 7, 14, or 30 days (EU standard is 14 days)</li>
<li><strong>Product exclusions</strong> — exclude by product type, entire categories, or specific individual products</li>
<li><strong>Admin notification recipients</strong> — choose one or more email addresses to receive new withdrawal request alerts (store email added by default)</li>
<li><strong>Order status automation</strong> — automatically update order status when a request is submitted or approved</li>
<li><strong>Reason field</strong> — optionally require customers to provide a reason when submitting a request</li>
<li><strong>Display scope control</strong> — show the withdrawal form globally or limit it to WooCommerce pages only</li>
<li><strong>Data management</strong> — optionally delete all plugin data on uninstall</li>
</ul>
<h4>Why this matters</h4>
<p>Under <a href="https://eur-lex.europa.eu/eli/dir/2023/2673/oj/eng" rel="nofollow ugc">EU Directive 2023/2673</a>, any business that lets EU consumers sign up for or purchase something online must also let them cancel online — through the same website or app. Simply hiding a withdrawal form in a footer PDF or asking customers to email you is no longer sufficient.</p>
<p>The directive specifically requires:</p>
<ul>
<li>A withdrawal function that is <strong>prominently displayed</strong> and <strong>continuously available</strong> during the withdrawal period</li>
<li>The function must be <strong>clearly labelled</strong> (e.g. “Withdraw from contract here” or similar)</li>
<li>A <strong>two-step confirmation</strong> to prevent accidental withdrawals</li>
<li>An <strong>acknowledgement of receipt</strong> sent to the customer on a durable medium (e.g. email)</li>
</ul>
<p>This plugin implements all of the above.</p>
<h4>Getting started</h4>
<p>For a complete walkthrough, see the <a href="https://www.webtoffee.com/docs/woocommerce-eu-withdrawal/how-to-setup-woocommerce-order-withdrawal-button-to-comply-with-eu-directives/" rel="nofollow ugc">setup guide</a>.</p>
<ol>
<li>Install and activate the plugin</li>
<li>Go to <strong>WooCommerce > Withdrawals > Settings</strong> to configure your preferences</li>
<li>Set your withdrawal page, period, and footer link options</li>
<li>Publish the withdrawal page (created automatically as a draft on installation)</li>
<li>Test the flow by placing a test order and using the Request Withdrawal button</li>
</ol>
<h4>Support</h4>
<p>For questions or assistance, visit our <a href="https://wordpress.org/support/plugin/wt-eu-withdrawal-button/" rel="ugc">support page</a>.</p>


WebToffee EU Order Withdrawal Button for WooCommerce

Add a legally compliant EU withdrawal button to your WooCommerce store. It allows customers to exercise their 14-day right of withdrawal online.

EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673) vs WebToffee EU Order Withdrawal Button for WooCommerce