Ferhat

<p>WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes.</p>
<p><strong>Features:</strong></p>
<ul>
<li>Automated WhatsApp notification when a customer places an order (Processing status).</li>
<li>Automated WhatsApp notification when an order is shipped (custom “Shipped” status included).</li>
<li>Automated WhatsApp notification when an order is completed.</li>
<li>Automated WhatsApp notification when an order is cancelled.</li>
<li>Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay.</li>
<li>Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions!</li>
<li>Dynamic message templates with placeholders (<code>[order_id]</code>, <code>[first_name]</code>, <code>[last_name]</code>, <code>[total]</code>, <code>[phone]</code>).</li>
<li>Built-in setup wizard for quick onboarding.</li>
<li>Multi-language support (English / Turkish).</li>
</ul>
<p>For more details: <a href="https://fcplugins.fc.net.tr/?plugins=fcnet-order-alerts-chat&utm_source=readme" rel="nofollow ugc">FC Plugins</a></p>
<h3>External services</h3>
<p>This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used:</p>
<h4>UltraMsg</h4>
<p>This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway.</p>
<ul>
<li><strong>What data is sent:</strong> The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total).</li>
<li><strong>When data is sent:</strong> Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status.</li>
<li><strong>Service website:</strong> <a href="https://ultramsg.com" rel="nofollow ugc">https://ultramsg.com</a></li>
<li><strong>Terms of Use:</strong> <a href="https://ultramsg.com/terms-conditions.php" rel="nofollow ugc">https://ultramsg.com/terms-conditions.php</a></li>
<li><strong>Privacy Policy:</strong> <a href="https://ultramsg.com/privacy-policy.php" rel="nofollow ugc">https://ultramsg.com/privacy-policy.php</a></li>
</ul>
<h4>Twilio</h4>
<p>This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers.</p>
<ul>
<li><strong>What data is sent:</strong> The customer’s phone number and the message text (same as above).</li>
<li><strong>When data is sent:</strong> Same conditions as UltraMsg, when Twilio is selected as the active API provider.</li>
<li><strong>Service website:</strong> <a href="https://www.twilio.com" rel="nofollow ugc">https://www.twilio.com</a></li>
<li><strong>Terms of Use:</strong> <a href="https://www.twilio.com/en-us/legal/tos" rel="nofollow ugc">https://www.twilio.com/en-us/legal/tos</a></li>
<li><strong>Privacy Policy:</strong> <a href="https://www.twilio.com/en-us/legal/privacy" rel="nofollow ugc">https://www.twilio.com/en-us/legal/privacy</a></li>
</ul>


FCNet Order Alerts & Chat for WooCommerce

Automatically notify your customers about WooCommerce order updates via WhatsApp and add a floating Live Chat widget to your store.

M Arslan Farooq

<p>Smart Order Notifier connects your WooCommerce store to WhatsApp using the Meta Cloud API, allowing you to send real-time alerts to:</p>
<ul>
<li>Store Admins (e.g. new orders, status changes)  </li>
<li>Customers (e.g. order placed, shipped, completed)</li>
</ul>
<h3>✨ Features:</h3>
<ul>
<li>Admin WhatsApp notifications  </li>
<li>Optional customer notifications  </li>
<li>Support for WhatsApp message templates (Meta Cloud API)  </li>
<li>Custom order URL buttons  </li>
<li>Notify only on paid orders (optional)  </li>
<li>WooCommerce order ID and status placeholders  </li>
<li>Fully configurable via admin settings</li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GPL v2 or later. See <code>LICENSE.txt</code> for details.</p>


Smart Order Notifier

Send WhatsApp order alerts to admins and customers using the Meta Cloud API. Supports custom templates, status tracking, and order URLs.

FCNet Order Alerts & Chat for WooCommerce vs Smart Order Notifier