<p>Enter in your Firebase URL and the plugin will generate a live table of your data. This is especially useful if your WordPress site is collecting form data using firebase as it provides a way to view the table easily instead of going to firebase itself.</p>
<h3>Still more questions?</h3>
<p>I would recommend tweeting at me <em>@auermi</em> if you have any questions regarding the plugin</p>


Firepress

Sabbir Sam

<p>Admin Chat Management is a <strong>Firebase Support & Chat Management</strong> with real-time communication tool powered by Firebase for secure and scalable interaction. This plugin enhances your admin dashboard by offering powerful features like <strong>Backend/Frontend Chat + Support Management</strong>, <strong>User List & Agents Management</strong>, with a robust <strong>Support System Settings</strong> interface.</p>
<p>Users can instantly chat with each other or enable support mode to communicate exclusively with support agents. The modern, mobile-friendly UI delivers real-time messaging and push notifications, powered by Firebase for secure authentication, data storage, and seamless updates.</p>
<ul>
<li><strong>Backend Chat Management</strong> allows admins to monitor and control all conversations directly from the dashboard. This includes filtering messages, and assigning agent roles to team members.</li>
<li><strong>User List & Agents Management</strong> enables clear oversight and segmentation of users, team agents, and their chat roles or responsibilities. You can now onboard support agents and organize client interactions with ease.</li>
<li><strong>Support System Settings</strong> centralizes all options—chat enablement, agent controls, Firebase credentials, and design customizations—under one panel for easy management.</li>
</ul>
<p>Whether you’re building a support system for eCommerce, a team-based collaboration app, or a community platform—<strong>Firebase Support & Chat Management</strong> offers unmatched flexibility and Firebase-powered scalability.</p>
<h3>ATTRACTIVE UI AND SUPER EASY TO USE</h3>
<ol>
<li><strong>Easy access to information</strong> – Access messages and images from the intuitive Firebase-powered chat interface.</li>
<li><strong>Improved collaboration</strong> – Enable real-time conversations through streamlined <strong>Backend Chat Management</strong>.</li>
<li><strong>Increased productivity</strong> – Quick <strong>User List & Agents Management</strong> allows fast task routing and communication.</li>
<li><strong>Secure authentication</strong> – Firebase ensures only authorized access.</li>
<li><strong>Data reliability</strong> – Firebase provides persistent storage for messages, images, and session logs.</li>
<li><strong>Enhanced user experience</strong> – Designed for both desktop and mobile users.</li>
<li><strong>Increased engagement</strong> – Real-time push notifications keep users active.</li>
<li><strong>Future growth</strong> – Built with Firebase to handle enterprise-level <strong>Support System Settings</strong> needs.</li>
</ol>
<h3>Key Features</h3>
<h3>🔧 Backend Chat Management</h3>
<ul>
<li>Full control over chat logs, including moderation tools.</li>
<li>Manage open conversations, archives, and resolve queries efficiently.</li>
<li>Real-time Firebase updates ensure your <strong>Backend Chat Management</strong> stays up to date.</li>
<li>Backend Chat Management works even on low-latency networks.</li>
<li>Assign agents to conversations directly from Backend Chat Management.</li>
</ul>
<h3>👥 User List & Agents Management</h3>
<ul>
<li>View, edit, and assign roles to users from the dashboard.</li>
<li>Create unlimited support agents with custom roles.</li>
<li>Manage the <strong>User List & Agents Management</strong> panel with advanced filters.</li>
<li>Track user activity within User List & Agents Management views.</li>
<li>Sync data directly from Firebase in real time.</li>
</ul>
<h3>⚙️ Support System Settings</h3>
<ul>
<li>Central panel for all system-wide configurations.</li>
<li>Enable/disable chat, choose layout, and set agent permissions.</li>
<li>Customize branding and layout under Support System Settings.</li>
<li>Securely store Firebase credentials and keys.</li>
<li><strong>Support System Settings</strong> panel includes fallback error handling.</li>
</ul>
<p>Each of these core modules—<strong>Backend Chat Management</strong>, <strong>User List & Agents Management</strong>, and <strong>Support System Settings</strong>—is integrated with Firebase and WordPress for a seamless user and admin experience.</p>
<p>👁️ <a href="https://youtu.be/Btg75dp-TG4" rel="nofollow ugc">View Tutorial</a> | 👩🏼‍💻 <a href="https://wordpress.org/support/plugin/admin-chat-box/" rel="ugc">Get ORG Support</a></p>
<h3>How to Use</h3>
<p>After activating the plugin:<br />
Navigate to your <strong>Admin Dashboard > Firebase Support & Chat Management > Settings</strong> to configure Firebase and enable chat. Customize <strong>Backend Chat Management</strong>, set up the <strong>User List & Agents Management</strong>, and fine-tune the <strong>Support System Settings</strong> for optimal performance.</p>
<h3>Privacy & Security</h3>
<ul>
<li>All chat data stored locally in your WordPress database – no third-party data storage</li>
<li>GDPR compliant with built-in data export, anonymization, and retention controls</li>
<li>No data sent to any external server except your Firebase account</li>
<li>Session security and XSS protection built-in</li>
</ul>


Admin Chat Management

Admin Firebase Support & Chat Management tool with real-time communication for WordPress.

Firepress vs Admin Chat Management