Firmao

Already have an account in the Firmao CRM system? Install the plug-in and start using the 
interactive Livechat. The Firmao plugin provides the ability to integrate your website with one 
of the most popular CRM systems in Poland! This will give your customers the opportunity to 
write a message and get instant contact with you or your employees, which will have a 
positive impact on the quality of customer service.
Benefits of using Livechat:
<ul>
<li> Answering customer questions quickly, so we can increase customer satisfaction and 
prevent the loss of potential customers.</li>
<li> Reduce the time required for customer service compared to traditional forms of 
communication, such as e-mail or telephone.</li>
<li> Tracking the history of conversations with customers, making it easier to understand 
their needs, preferences and solve problems faster.</li>
</ul>
In order to use the Firmao Livechat plugin, you must have a Professional license. To 
purchase, contact us: contact@firmao.io.

Firmao LiveChat

(OFFICIAL Firmao plugin) Chat with visitors on your website via Firmao LiveChat.

Chative - Live chat and Chatbot

Chative is a messaging platform that allows businesses to interact with customers across multiple websites and social media outlets while seamlessly gathering all conversations in one place
Install live chat to your WordPress site instantly
Add a live chat widget to your website. Freely customize to increase your brand identity. Reduce bounce rate, and encourage visitors to stay connected with you.
Convert visitors to paid customers
You have all the information you need to deliver a personalized shopping experience, increasing satisfaction and driving repeated purchases.
Attract customers right on your website
Easily set up a popup chat to actively engage with visitors, greet and interact with them in real time.
Measure your business performance to improve your customer service
Easily understand your customer’s needs and behavior with reports about chat volume, response time, what they usually talk about, team performance, etc.
Automate your support and sale process with AI Assistant
Seamlessly collaborate with AI Assistant during the conversation. Automate repetitive tasks such as giving a product tour, answering FAQs, offering discount codes, collecting info, etc.
Segment customers for effective retarget campaigns
Capture and manage customer data such as their last order, their favorite items, their requirements,… right inside the inbox.
Chative aims to help your business optimize the support workflow and increase customer experience at once. Instead of spending all day supporting customers, your staff can now automate common questions, and repeated processes, so that you can focus more on building customer relationships and achieving sales goals.

Chative Live chat and Chatbot

Chat & sell directly on your store with AI and automation.

Firmao LiveChat vs Chative Live chat and Chatbot