Arindo Duque

<h3>List of Live Chat Features :</h3>
<h3>Built For WordPress</h3>
<p>FluentChat is a WordPress plugin. Period. It is NOT a thin wrapper for an expensive third-party cloud-based live chat app. No powered by links. No limit on operators. No monthly plans.</p>
<h3>You Own The Data</h3>
<p>All the live chat data is stored on your servers (no, you won’t run into a storage issue). We don’t collect any information. Your info never leaves your website.</p>
<h3>Free and Unlimited</h3>
<p>FluentChat is a free live chat plugin, and you can have unlimited operators, unlimited messages, unlimited live chats, and unlimited archives. We don’t restrict your usage in any way. We don’t add a powered by link.</p>
<h3>Responsive Everywhere</h3>
<p>FluentChat is responsive all the way through. Your visitors can use the live chat widget on any device. But here’s the bonus: FluentChat’s back-end is 100% responsive too! The live chat dashboard, the settings page – everything is responsive.</p>
<h3>Clean Interface</h3>
<p>We are passionate about good design. We wanted to build a live chat plugin that did a great job, and looked awesome while doing it. FluentChat is designed to look minimal, but is packed with a ton of features.</p>
<h3>Chat Archives</h3>
<p>You can view all the chat archives in the back-end. You can look at all the messages, important timelines, and the operator who handled the chat. You can even search through the archives and look for specific messages.</p>
<h3>Chat Logs in Email</h3>
<p>You can allow your visitors to receive the chat logs in their inbox. This option can be disabled on the settings page.</p>
<h3>Offline Contact Form</h3>
<p>When none of your operators are logged in, you can choose to show the users a contact form, asking their Name, Email, and Comment. When your users fill out this form, we will send you an email notification.</p>
<h3>Canned Messages</h3>
<p>Operators can store message templates on the Operator Profile page and quickly access them on the Active Chats page when live chatting with visitors.</p>
<h3>Widget Styling</h3>
<p>The live chat widget is highly customizable. When customizing the live chat widget on the settings page, you can see your changes in real time. You can even add custom css to your live chat widget for advanced styling.</p>
<h3>Translation Ready</h3>
<p>FluentChat is 100% translation ready, and comes with 6 included languages: English, French, Russian, Dutch, German, and Portuguese. We have some documentation on how to translate the live chat plugin <a href="http://ncrafts.net/fluent-chat/help/localization/" rel="nofollow ugc">here</a></p>
<h3>List of Features in FluentChat Pro :</h3>
<p>We don’t take away any essential features from the free live chat version. We do offer some advanced functionality through our FluentChat Pro plugin.</p>
<h3>Chat Ratings and Feedback</h3>
<p>When your users end their live chat, they can leave a rating and some feedback. Operators can easily browser all feedbacks and ratings on the Chat Archives page.</p>
<h3>Operator Online Hours</h3>
<p>Operators can set their online chat hours, broken down by days of the week, on the Operator Profile page.</p>
<h3>Customer Info</h3>
<p>You can view customer info like their location, last known URL, and browser. You can also configure the widget to ask a customer’s name and email before they can initiate a live chat. You can even add notes to customer profiles and build a better relationship with them.</p>
<h3>Share Files and Screenshots</h3>
<p>Your customers can upload and share files with operators. They can even share a screenshot of their page with one click. Operators can also upload and share files with customers.</p>
<h3>Get Free SMS Notifications</h3>
<p>You can configure to receive SMS notifications every time a new visitors initiates a live chat. (This feature works with a limited number of operators).</p>
<h3>User Role Management</h3>
<p>Admins can choose which WordPress users can act as Chat Operators. They can also allow users to act as Chat Admins, giving them access to settings and global chat archives.<br />
With FluentChat Basic all WP users who can ‘edit_posts’ are operators.</p>
<h3>Auto Initiate Chat</h3>
<p>You can configure to auto-initiate chat with visitors, even setting a delay period.</p>
<h3>Custom Chat Icon Logo</h3>
<p>Want your own logo on the chat icon? Sure!</p>
<h3>Free 6 Month Customer Support</h3>
<p>Run into an issue? Can’t figure something out? Let us help you out 🙂</p>
<p>Learn more about <a href="http://ncrafts.net/fluent-chat/?source=repo_desc" rel="nofollow ugc">FluentChat Pro Live Chat</a> or purchase it <a href="https://codecanyon.net/item/fluentchat-wordpress-live-chat/20651073?ref=ncrafts&s=repo_desc" rel="nofollow ugc">here</a>.</p>
<h3>Support & FeedBack</h3>
<p>If you like our live chat plugin, please give us a rating! We are constantly striving to improve our live chat platform, and your feedback is most valuable.</p>


FluentChat – Live Chat for WordPress

FluentChat is a free, modern, gorgeous, and feature-packed live chat WordPress plugin. It is beginner-friendly and works on all mobile devices.

imranwar

<h4>Banckle Helpdesk Features</h4>
<p><strong>Helpdesk Automation – Invisible to Customers</strong><br />
Leverage the benefits of help desk automation, without your customers having to go through any changes. Send responses from the Banckle.Helpdesk web app, get delivered as simple and personalized emails to your customers..</p>
<p><strong>Seamless Multiple Mailbox Integration</strong><br />
Set up multiple support and service emails under a single online help desk account. The Banckle.Helpdesk app automatically organizes all incoming emails to their respective mailbox folders.</p>
<p><strong>Collaborative Team Inbox</strong><br />
Banckle.Helpdesk becomes your collaborative Inbox, allows all team members to be on the same page with consolidated email communication. Improved productivity with online ticket system assignment and tracking features.</p>
<p><strong>Real Time Helpdesk Activity Reporting</strong><br />
Stay informed with real time customer support activities. View at a glance status of all the integrated mailboxes or get detailed insights to intelligent statistics.</p>
<p><strong>Developer Friendly APIs</strong><br />
Use a set of powerful web help desk APIs and build your own online helpdesk software functions right into your own applications.</p>
<p><strong>Platform Independence</strong><br />
Fully compatible with Windows, Mac and Linux systems running a recent version of major web browsers. No software to download, 100% web based help desk software, run from any location at any time.</p>


Banckle Helpdesk

Banckle Helpdesk Wordpress widget provide personalized customer support services with web based ticketing management system.

FluentChat – Live Chat for WordPress vs Banckle Helpdesk