gapify

Gapify AI Customer Communication connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.
<h4>🤖 AI-Powered Customer Support</h4>
Botify, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:
<ul>
<li>Increase Revenue: AI provides personalized shopping advice and product recommendations</li>
<li>Reduce Costs: Decrease dependency on human support agents with automated responses</li>
<li>24/7 Availability: Never miss a customer inquiry, even outside business hours</li>
<li>Smart Conversations: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li>Revenue Growth: AI-driven shopping assistance converts more visitors to customers</li>
<li>Cost Reduction: Automated responses handle routine inquiries without human intervention</li>
<li>Enhanced Experience: Instant, intelligent responses improve customer satisfaction</li>
<li>Scalable Support: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li>One-Click Setup: Enter your Gapify website token and go live instantly</li>
<li>Smart User Identification: Automatically identify WordPress users for personalized service</li>
<li>Advanced Display Rules: Control exactly when and where the AI assistant appears</li>
<li>Multi-language Support: Serve customers in their preferred language</li>
<li>Role-Based Control: Customize chat availability based on user roles</li>
<li>Mobile Optimized: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment</li>
<li>SaaS Businesses: Automated onboarding and feature guidance</li>
<li>Service Providers: Instant quote generation and appointment scheduling</li>
<li>Educational Platforms: AI tutoring and course support</li>
<li>Any Business: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li>Position Control: Left or right side positioning</li>
<li>Theme Integration: Light, dark, or auto theme detection</li>
<li>Widget Styling: Standard or flat design options</li>
<li>Message Bubble: Show/hide message notifications</li>
<li>Popout Button: Optional popout functionality</li>
<li>Base Domain: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
Automatically pass WordPress user information to your Gapify dashboard:
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
Fine-tune when your chat widget appears:
<ul>
<li>Role-Based Hiding: Hide from administrators, editors, or any user role</li>
<li>Post Type Exclusion: Exclude from products, pages, or custom post types </li>
<li>URL Pattern Matching: Use wildcards to exclude specific URLs</li>
<li>Guest User Control: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
This data is only sent when: 
1. User identification is explicitly enabled in settings 
2. A user is logged into WordPress 
3. The chat widget is displayed
No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.
<h3>Support</h3>
For support, feature requests, or bug reports:
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.
Open Source Distribution: 
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.
Commercial Use: 
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.
Third-Party Service: 
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.
<h3>About Gapify</h3>
Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.
Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a>

Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

Adrian Aparaschivei

Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand’s unique voice and deliver accurate, contextual responses. AIOHM Knowledge Assistant processes your existing content to provide sophisticated AI interactions while maintaining your authentic communication style and professional standards.
<h3>Free Version Features</h3>
The free version includes all the core functionality you need to get started with AI-powered knowledge bases:
<ul>
<li>Public Chatbot: Add an intelligent chatbot to your website that answers visitor questions based on your content</li>
<li>Knowledge Base Management: Scan and index your WordPress posts, pages, and uploaded documents</li>
<li>Multi-Provider AI Support: Choose from OpenAI, Google Gemini, Anthropic Claude, Groq, and ShareAI</li>
<li>Brand Voice Configuration: Set up your chatbot’s personality and communication style</li>
<li>Content Processing: Support for PDF, CSV, TXT, and JSON document formats</li>
<li>Admin Dashboard: Complete control center for setup and management</li>
<li>Responsive Design: Works seamlessly across all devices</li>
</ul>
Upgrade to Pro for advanced features like private AI assistants, local AI processing, and white-label licensing.
<h3>Key Features</h3>
Intelligent Content Processing 
* Automatic indexing of WordPress posts, pages, and uploaded files 
* Support for PDF, CSV, TXT, and JSON document formats 
* Advanced semantic search with vector embeddings 
* Smart content chunking for optimal AI processing
Multi-Provider AI Integration 
* OpenAI GPT models (GPT-5) 
* Google Gemini Pro with advanced embeddings 
* Anthropic Claude for sophisticated reasoning 
* Groq for ultra-fast inference with Llama and Mistral models 
* ShareAI for specialized model access 
* Ollama Local AI for completely private, on-premise processing 
* ServBay Ollama server integration for development environments 
* Complete API key privacy – your data stays under your control
Brand Voice Alignment 
* Comprehensive brand personality questionnaire 
* Custom system prompts and tone configuration 
* Consistent voice across all AI interactions 
* Private brand assistant for internal team use
Enterprise-Grade Security & Licensing 
* Encrypted API key storage using WordPress security constants 
* Rate limiting (100 requests/hour per user and IP) 
* Membership-based access control integration 
* GDPR-compliant data handling practices 
* Private knowledge segregation for sensitive content 
* White label licensing for unlimited site deployments 
* Agency and reseller program support 
* Complete local AI processing with Ollama integration
Performance Optimized 
* WordPress object cache integration 
* Intelligent caching with automatic invalidation 
* Minimal server resource requirements 
* CDN-compatible static assets
<h3>Use Cases</h3>
Professional Services: Provide 24/7 client support while maintaining confidential internal processes through dual-mode functionality.
Content Creators: Get writing assistance that matches your style while offering public AI assistance to your audience.
E-commerce: Answer product questions instantly while using private mode for inventory management and strategic planning.
Coaching & Consulting: Replace repetitive client questions with an AI that understands your methodology and speaks with your expertise.
<h3>Implementation</h3>
Deploy AI functionality through shortcodes: 
* <code>[aiohm_chat]</code> – Public chatbot for website visitors 
* <code>[aiohm_search]</code> – Knowledge base search interface 
* <code>[aiohm_private_assistant]</code> – Private AI assistant for authenticated users
The plugin automatically processes WordPress shortcodes, extracts meaningful content from complex layouts, and maintains context relationships between content pieces.
<h3>Technical Requirements</h3>
<ul>
<li>WordPress 6.2 or higher</li>
<li>PHP 7.4 or higher</li>
<li>API key from at least one supported provider (OpenAI, Claude, Gemini, Groq, or ShareAI)</li>
<li>Optional: Paid Memberships Pro for advanced access control</li>
</ul>
<h3>Privacy & External Services</h3>
This plugin connects to external AI services only when configured with user-provided API keys. All communications use secure HTTPS connections, and no conversation data is stored on external servers beyond temporary processing requirements.
Supported AI Services: 
* ShareAI API (shareai.now) – <a href="https://shareai.now/terms" rel="nofollow ugc">Terms</a> | <a href="https://shareai.now/documentation/" rel="nofollow ugc">Docs</a> 
* OpenAI API (api.openai.com) – <a href="https://openai.com/terms/" rel="nofollow ugc">Terms</a> | <a href="https://openai.com/privacy/" rel="nofollow ugc">Privacy</a> 
* Google Gemini API (generativelanguage.googleapis.com) – <a href="https://ai.google.dev/terms" rel="nofollow ugc">Terms</a> | <a href="https://policies.google.com/privacy" rel="nofollow ugc">Privacy</a> 
* Anthropic Claude API (api.anthropic.com) – <a href="https://www.anthropic.com/terms" rel="nofollow ugc">Terms</a> | <a href="https://www.anthropic.com/privacy" rel="nofollow ugc">Privacy</a> 
* Groq API (api.groq.com) – <a href="https://groq.com/terms-of-service/" rel="nofollow ugc">Terms</a> | <a href="https://groq.com/privacy-policy/" rel="nofollow ugc">Privacy</a>
User consent is required before making any external API calls. All API keys are encrypted and stored securely in your WordPress database.

AIOHM Knowledge Assistant

Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand's unique voice.

Gapify AI Customer Communication vs AIOHM Knowledge Assistant