HelpCrunch

<p>Take your customer support to the next level with the <a href="https://helpcrunch.com/" rel="nofollow ugc">HelpCrunch</a> WordPress plugin. Do you think it’s a tough nut to crack? Not at all!</p>
<p>Thanks to our full-house solution, you can:</p>
<ul>
<li>Deliver second-to-none customer service</li>
<li>Chat with website visitors in real time</li>
<li>Automate routine tasks with chatbot</li>
<li>Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch</li>
<li>Catch valuable leads’ attention</li>
<li>Encourage customer self-service with a multilingual knowledge base</li>
</ul>
<p>But that’s just scratching the surface. Let’s take a deeper look at HelpCrunch’s advanced toolset.</p>
<h3>💬 LIVE CHAT</h3>
<p>Being the platform’s flagship feature, <a href="https://helpcrunch.com/live-chat.html" rel="nofollow ugc">live chat</a> helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time.</p>
<ul>
<li><strong>Auto messages</strong> for reaching out to clients <a href="https://docs.helpcrunch.com/auto-and-manual-messages/create-a-new-auto-message" rel="nofollow ugc">proactively</a> based on their behavior, e.g. exit intent time, time on page, last visit, etc.</li>
<li><strong>In-app messages</strong> for <a href="https://docs.helpcrunch.com/auto-and-manual-messages/targeted-chat-and-email-auto-messages" rel="nofollow ugc">targeting users</a> and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.</li>
<li><strong>Canned messages</strong> for streamlining service reps’ workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.</li>
<li><strong>Knowledge base integration</strong> for making clients’ lives easier. They can search for the information without waiting for a rep’s reply, or you can send them a knowledge base article right from the live chat window.</li>
<li><strong>Live chat widget customization</strong> for sticking to your brand’s identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.</li>
<li><strong>Reports</strong> for tracking team’s performance, customer satisfaction rate, first resolution time, and other metrics.</li>
<li><strong>Assignment rules</strong> for automating and assigning chats or tags for easier workflow.</li>
<li><strong>Round-robin chat assignment</strong> for distributing new chats between your team members equally.</li>
<li><strong>Live chat transcripts</strong> for sending the entire conversation to clients so that they have everything at their fingertips.</li>
</ul>
<h4>LIVE CHAT INSTALLATION PROCESS</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/DmJ00Drn28s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=3&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>You don’t have to be a mastermind to <a href="https://docs.helpcrunch.com/installation/helpcrunch-installation-guide-wordpress" rel="nofollow ugc">add the HelpCrunch live chat on your WordPress-powered website</a>. Just follow this step-by-step instruction:</p>
<p><strong>STEP 1.</strong> Log into your WordPress account.<br />
<strong>STEP 2.</strong> Find the Plugins section and press <strong>Add new</strong>.<br />
<strong>STEP 3.</strong> In the Search box, type in <strong>HelpCrunch</strong>.<br />
<strong>STEP 4.</strong> Hit <strong>Install</strong> and <strong>Activate</strong>.<br />
<strong>STEP 5.</strong> <a href="https://helpcrunch.com/signin.html" rel="nofollow ugc">Log in</a> to your HelpCrunch account in a separate browser tab.<br />
<strong>STEP 6.</strong> Go to <strong>Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Channels <span aria-hidden="true" class="wp-exclude-emoji">→</span> Website Widgets</strong> and choose the widget you’d like to install on your WordPress website.<br />
<strong>STEP 7.</strong> You will be redirected to the <strong>Installation</strong> page. Select <strong>WordPress installation guide</strong> and copy the code snippet from the HTML box.<br />
<strong>STEP 8.</strong> Go back to your WordPress account and find the HelpCrunch live chat widget under <strong>installed plugins</strong>. Open plugin <strong>Settings</strong>.<br />
<strong>STEP 9.</strong> Paste the copied HelpCrunch code snippet into the <strong>HelpCrunch Code</strong> field and save changes.</p>
<p>Now our live chat widget is displayed in the bottom right corner of your website.</p>
<p>If you have any problems with the setup, please check the <a href="https://docs.helpcrunch.com/installation/helpcrunch-installation-guide-wordpress" rel="nofollow ugc">installation guide</a>. If you have any questions, just <a href="https://helpcrunch.com/signin.html" rel="nofollow ugc">log in to your HelpCrunch account</a> and chat with us. We’ll help you with everything 🤗</p>
<h3>📱 MESSENGERS INTEGRATION</h3>
<p>Your customer service can be a great differentiator and help you stand out from the competition. Delighting your customers should be a top priority, and one of the best ways to achieve this is by communicating with them in the most convenient way possible. Luckily, HelpCrunch integrates with a range of popular messaging applications, such as:</p>
<ul>
<li>Facebook Messenger</li>
<li>Instagram</li>
<li>Telegram</li>
<li>Viber</li>
<li>WhatsApp (coming soon)</li>
</ul>
<p>Such integration can help you provide a seamless customer experience. No matter which channels your customers are using to interact with your business, you will be providing the best possible customer service. Furthermore, HelpCrunch can help your team save a lot of time and effort. Our <a href="https://helpcrunch.com/shared-inbox.html" rel="nofollow ugc">shared inbox</a> provides an intuitive interface for managing all customer requests from multiple channels in one place, without having to switch between different tools.</p>
<h3>🤖 CHATBOT</h3>
<p>The new feature will ease the burden of your groovy tasks. Our <a href="https://helpcrunch.com/chatbot.html" rel="nofollow ugc">chatbot</a> is called HelpBot and has the power to support users 24/7, catch and qualify valuable leads, and encourage customer self-service.</p>
<p>Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is <strong>completely code-free</strong>, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:</p>
<ul>
<li>Collect contact details</li>
<li>Qualify leads</li>
<li>Offer a special discount</li>
<li>Collect details about issues upfront</li>
<li>Route new chats to the dedicated team</li>
</ul>
<p>Or create your own template from scratch!</p>
<p>HelpCrunch’s chatbot is really cool because it works not only in the live chat widget, but also in popular messengers such as Facebook, Instagram, Telegram, and Viber.</p>
<p>You might think that chatbots are a tricky feature to install. Check out our <a href="https://helpcrunch.com/news/chatbot-release/" rel="nofollow ugc">article</a> where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!</p>
<h3>📚 KNOWLEDGE BASE</h3>
<p><a href="https://helpcrunch.com/knowledge-base.html" rel="nofollow ugc">Knowledge base software</a> from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only is it <strong>SEO-optimized</strong> but also <strong>feature-rich</strong> and <strong>multilanguage</strong>.</p>
<p>With just a few clicks, you can create a well-oiled information hierarchy with a <strong>user-friendly WYSIWYG editor</strong>: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as <strong>“Draft”</strong> by default at the editing stage, so you can decide when it goes public. A <strong>“Preview”</strong> option is also available here: check your article first and post it!</p>
<h3>📨 EMAIL AUTOMATION</h3>
<p>Whether you have a newsletter coming up or a one-time offer – take advantage of <a href="https://helpcrunch.com/email-automation.html" rel="nofollow ugc">email marketing feature</a> from HelpCrunch:</p>
<ul>
<li>Share company news and product announcements with your clients via <strong>perfectly built emails</strong>.</li>
<li>Automate your marketing campaigns with <strong>email auto messages</strong>, engage existing users, and re-engage inactive ones.</li>
<li>Create your own custom <strong>email templates</strong> or leverage ours.</li>
<li>Monitor <strong>campaign performance</strong> with in-depth analytics.</li>
<li>Set up <strong>email notifications</strong> not to miss a single letter when your team is offline.</li>
<li>Send <strong>manual or auto follow-ups</strong> every time your message is unseen.</li>
<li>Set up <strong>email forwarding</strong> to put an end to unread messages once and for all.</li>
</ul>
<h3>💁🏻‍♂️ SHARED INBOX</h3>
<p>Multi-channel customer support is now becoming a reality with the HelpCrunch <a href="https://helpcrunch.com/shared-inbox.html" rel="nofollow ugc">shared inbox solution</a>. No matter the size of your team, you can ease its life with a <strong>shared inbox</strong>.</p>
<p>Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.</p>
<p><strong>Detailed customer profiles</strong> won’t let you forget a single detail about a client because such data as phone number, location, or device is safely kept.</p>
<p>With our shared inbox, one customer service agent can <strong>handle up to 5 chats</strong> simultaneously thanks to such powerful options as tagging, rich customer data, private notes, snoozing chats for later, or assigning conversations (both manually and automatically).</p>
<p><strong>Live reports & analytics</strong> let you gauge your team’s productivity at a glance. Just choose a period of time and see where you need to improve your strategy.</p>
<p>By the way, to always keep your finger on the pulse, use <strong>conversation rating</strong> to assess customer experience after closing a live chat.</p>
<h3>🖼 POPUPS</h3>
<p>Do you want to catch your website visitors’ attention in a smarter way though have no clue how? HelpCrunch has! With our <a href="https://helpcrunch.com/popups.html" rel="nofollow ugc">popup builder</a>, you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:</p>
<ul>
<li><strong>Full customization</strong> including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.</li>
<li><strong>Popup display options</strong>: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.</li>
<li><strong>Live reports</strong> for optimizing popup real-time performance as people click on it.</li>
</ul>
<h3>🔗 OTHER INTEGRATIONS</h3>
<p>There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):</p>
<ul>
<li>Zapier</li>
<li>Slack</li>
<li>Google Tag Manager</li>
<li>Google Analytics</li>
<li>Shopify</li>
<li>Squarespace</li>
<li>Jimdo</li>
<li>3DCart</li>
<li>Big Cartel</li>
</ul>
<p><strong>SOUNDS INTRIGUING? <a href="http://helpcrunch2.pipedrive.com/scheduler/d2xbe3h5/introduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress" rel="nofollow ugc">BOOK A DEMO</a> TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!</strong></p>
<h3>CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS</h3>
<blockquote>
<p>“HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%.”</p>
</blockquote>
<p>— <strong>Valery Kurilov, CEO @ SE Ranking</strong></p>
<blockquote>
<p>“We had a call info line we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch.”</p>
</blockquote>
<p>— <strong>Jan Střecha, Marketing Manager @ Rekola</strong></p>
<blockquote>
<p>“Once we started using HelpCrunch software, we were able to return €14.8 euros on each €1 paid for HelpCrunch.”</p>
</blockquote>
<p>— <strong>Fitlap</strong></p>
<blockquote>
<p>“Nobody’s doing the GDPR preparations the right way. We wanted to make sure we’re ready for it, so it was crucial for us to choose a compliant tool and not to worry about legal complications afterward.”</p>
</blockquote>
<p>— <strong>Max Bondarenko, CMO @ Revenue Grid</strong></p>


HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service

I'm a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with HelpCrunch. The chat itself looks great. There's a possibility to add help articles to the widget. Pricing is very good. Support guys are simply the best (I did not get a timely response from other vendors).

Great chat plugin

The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.

M Asif Rahman

Rupok

WPDeveloper

Md Monir Hossain

PriyoMukul

Manzur Ahammed

Sapan Mozammel

Cupid Chakma

Akash Mia

Kazi Emam Mahedi

Bashar

<p>Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔</p>
<p>👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.</p>
<p>But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎</p>
<p><iframe loading="lazy" title="Introducing BetterDocs: AI-Powered WordPress Documentation Plugin" width="750" height="422" src="https://www.youtube.com/embed/P4yzGBgptd0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>📒 Create Effective Knowledge Base To Scale Customer Support</h3>
<p><a href="https://betterdocs.co/" rel="nofollow ugc">BetterDocs</a> will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations.</p>
<h3>🔥 Power Up Knowledge Base To Reduce Support Tickets</h3>
<p>Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.</p>
<h3>🌟 Top Features</h3>
<ul>
<li>Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding</li>
<li>In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page</li>
<li>Table of Contents or Sticky TOC to provide an absolute user experience</li>
<li>An in-built advanced live search bar to help visitors get the exact docs solution</li>
<li>Advanced List View & Drag & Drop Grid View feature</li>
<li>Create & manage multiple knowledge bases for all products separately (PRO)</li>
<li>Manage roles for your knowledgebase users & give access accordingly</li>
<li>Integrated with Analytics to track and evaluate the performance</li>
<li>100% Compatibility with Elementor Page Builder</li>
<li>WPML Certified Plugin</li>
<li>Gutenberg Blocks <a href="https://betterdocs.co/docs/betterdocs-search-box-gutenberg/" rel="nofollow ugc">BetterDocs Search Form</a>, <a href="https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/" rel="nofollow ugc">BetterDocs Category Box</a> & <a href="https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/" rel="nofollow ugc">BetterDocs Category Grid</a> to easily create your Knowledgebase</li>
<li>Create <a href="https://betterdocs.co/docs/betterdocs-advanced-search/" rel="nofollow ugc">Advanced Search</a> & showcase <a href="https://betterdocs.co/docs/how-to-feature-popular-docs-on-knowledge-base-using-betterdocs/" rel="nofollow ugc">Popular Docs</a> with ready layouts (PRO)</li>
<li>FSE Compatible with 10+ Gutenberg Blocks & Patterns</li>
<li>Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base</li>
<li>Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT</li>
<li>Generate Sample Data to make the knowledge base data creation process smooth</li>
<li>Seamless migration of the knowledge base from any 3rd party solution like Help Scout</li>
<li>Estimated Reading Time for Single Docs</li>
<li>Add attachments to any single doc to provide additional content to help readers (PRO)</li>
<li>Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)</li>
<li>Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)</li>
<li>Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)</li>
<li>BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO)</li>
<li>BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content.</li>
<li>BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg.</li>
</ul>
<h3>🙌 VERSATILE READY LAYOUTS FOR DOCS LANDING PAGE</h3>
<p>Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility.</p>
<h3>🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML</h3>
<p>Translate your knowledge base documentation for users around the world by using WPML.</p>
<p><iframe loading="lazy" title="How To Translate BetterDocs Documentation With WPML" width="750" height="422" src="https://www.youtube.com/embed/db4FB2NUD-g?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>💬 CREATE FAQ INSTANTLY</h3>
<p>Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.</p>
<h3>✅ FULL SITE EDITOR (FSE) COMPATIBILITY</h3>
<p>Design your documentation, single docs, and archive pages effortlessly in the Block Editor using BetterDocs.</p>
<h3>📋 INTERACTIVE TABLE OF CONTENTS (TOC)</h3>
<p>Create a reader-friendly <a href="https://wpdeveloper.com/display-toc-wordpress/" rel="nofollow ugc">Table Of Contents(TOC)</a> while you are writing your documentation. This TOC moves with your scroll, so your visitors can always go to other pages easily.</p>
<h3>🔎 IN-BUILT ADVANCED SEARCH OPTION</h3>
<p>Assist your visitors to get the exact docs and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.</p>
<h3>⚙️ ADVANCED CUSTOMIZATION OPTION</h3>
<p>Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.</p>
<h3>💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]</h3>
<p>Design amazing single docs and the docs archive page without any hassle with <a href="https://wordpress.org/plugins/elementor/" rel="ugc">Elementor Page Builder using free Elementor widgets</a></p>
<h3>🔥 SINGLE DOC & DOC ARCHIVE TEMPLATE WITH ELEMENTOR</h3>
<p>Create an amazing single doc & archieve template with advanced elements, and ready layouts with Elementor Theme Builder</p>
<h3>🤖 WRITE DOCUMENTATION & FAQ WITH AI AUTO WRITER</h3>
<p>Use the powerful ‘’Write With AI’’ – auto writer feature that integrates ChatGPT to quickly generate detailed documentation & FAQs in a few clicks.</p>
<h3>🔄 IMPORT AND EXPORT OPTION</h3>
<p>Migrate your valuable content and back up your knowledge base with just a few clicks with an easy import and export feature that seamlessly supports CSV and XML formats.</p>
<h3>↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT</h3>
<p>Seamless migration of the knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.</p>
<h3>🤖 INSTANT ANSWER TO REDUCE SUPPORT TICKETS (PRO)</h3>
<p>Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.</p>
<h3>📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)</h3>
<p>Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.</p>
<h3>🆕 CREATE MULTIPLE KNOWLEDGE BASES (PRO)</h3>
<p>Create multiple knowledge bases for different products and provide instant support to your customers from one place</p>
<h3>🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)</h3>
<p>Restrict your knowledge base based on certain user roles and manage the Internal Knowledge Base to make your documentation private</p>
<h3>🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)</h3>
<p>Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.</p>
<h3>📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION</h3>
<p>Incorporate relevant documentation into each document to promote supporting content and additional information.</p>
<h3>📙 GLOSSARY (PRO)</h3>
<p>Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them.</p>
<h3>📖 ENCYCLOPEDIA (PRO)</h3>
<p>Build an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for.</p>
<h3>🤖 AI CHATBOT ADDON (PRO)</h3>
<p>BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction.</p>
<p>You don’t have to just take our word for it. See what one of the WordPress experts are saying:</p>
<blockquote>
<ul>
<li>Sweet solution for adding a knowledge base to your website.</li>
<li>Visit /docs to view the built-in page (URL is changeable in settings)</li>
<li>Easy to create and manage with beautiful layouts and powerful search.</li>
</ul>
<p>-Nathan, iThemes</p>
</blockquote>
<p>🙌 After reading this feature list, you can probably imagine BetterDocs is a great solution for creating knowledge bases for your website. Give BetterDocs a try.</p>
<p>Want to unlock the advanced features? <a href="http://betterdocs.co/#pricing" rel="nofollow ugc">Upgrade to our Pro version</a></p>
<h3>🚀 Backed By A Trusted Team</h3>
<p>This Documentation plugin is brought to you by the team behind <a href="https://wpdeveloper.com/" rel="nofollow ugc">WPDeveloper</a>, a renowned name in the WordPress industry, trusted by 6 Million+ happy users.</p>
<h3>👨‍💻 DOCUMENTATION AND SUPPORT</h3>
<ul>
<li>For documentation and tutorials go to our <a href="https://betterdocs.co/docs/" rel="nofollow ugc">Documentation</a></li>
<li>For video tutorials go to our <a href="https://www.youtube.com/playlist?list=PLWHp1xKHCfxDOGyziODrJ1qYNOC8pbVYA" rel="nofollow ugc">YouTube Playlist</a></li>
<li>If you have any more questions, visit our support on the Plugin’s <a href="https://wordpress.org/support/plugin/betterdocs/" rel="ugc">Forum</a></li>
<li>For more information about features, FAQs and documentation, check out our website at <a href="https://betterdocs.co/" rel="nofollow ugc">BetterDocs</a></li>
</ul>
<h4>Create better Docs, Knowledge Base and wiki with BetterDocs</h4>
<h3>💙 Loved BetterDocs?</h3>
<ul>
<li>Join our <a href="https://www.facebook.com/groups/wpdeveloper.net/" rel="nofollow ugc">Facebook Group</a></li>
<li>Learn from our tutorials on <a href="https://wpdeveloper.com/go/youtube-channel" rel="nofollow ugc">YouTube Channel</a></li>
<li>Or rate <a href="https://wordpress.org/support/plugin/betterdocs/reviews/#new-post" rel="ugc">BetterDocs</a> on WordPress</li>
</ul>
<h3>🔥 WHAT’S NEXT</h3>
<p>If you like BetterDocs, then consider checking out our other projects:</p>
<p><a href="https://wordpress.org/plugins/essential-addons-for-elementor-lite/" rel="ugc">Essential Addons For Elementor</a> –Elementor widgets library with 2 Million+ active users in the WordPress repository.<br />
<a href="https://wordpress.org/plugins/notificationx/" rel="ugc">NotificationX</a> – Powerful social proof & FOMO Marketing Plugin<br />
<a href="https://wordpress.org/plugins/wp-scheduled-posts/" rel="ugc">SchedulePress</a> – Content Scheduling and Editorial Solution.<br />
<a href="https://wordpress.org/plugins/embedpress/" rel="ugc">EmbedPress</a>– Embed & customize 150+ multimedia sources inwith one click with customization flexibility.<br />
<a href="https://wordpress.org/plugins/templately/" rel="ugc">Templately</a> Ready Templates Library for Elementor & Block Editor with 6,000+ Versatile Designs.</p>
<p>Visit <a href="https://wpdeveloper.com" rel="nofollow ugc">WPDeveloper</a> to learn more about how to do better in WordPress with <a href="https://wpdeveloper.com/blog" rel="nofollow ugc">Help Tutorial, Tips & Tricks</a>!</p>


BetterDocs –  Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor

I have tested several plugins to create our TrueRanker knowledge base.

I will definitely choose this plugin. The support seems to me very good too.

Congratulations.

It has everything you need to create a good knowledge base.

Hi, For me, the links to go to the previous and next article under the articles are not according to the order of the menu on the left side of the articles, how can I solve this problem?? 🙏

Problem in Sort!


Great support, very helpful team! 👍



This plugin helped us to create well structured documentation and searchable pages.


Great support

Great plugin!


It is simple to setup and easy to use. 


Great plugin

The plugin looks great on the front-end and the way content is managed is very intuitive. The automatic Table of Contents is a godsend!

Couldn't be happier


I was able to quickly set up 2 knowledge bases for my projects quickly and they look great, with convenient search. The pricing of the premium version is very reasonable. I can only recommend it. 


Solid plugin, good customer service

I posted a support thread last month requesting the FSE compatibility feature, and they have added it.

Thank you, BetterDocs Team ❤️

Thank you for FSE compatibility!


I recently evaluated different documentation plugins and BetterDocs has a great feature set and a quick support. I opened a ticket after an update, and they fixed the bug within the same day and released a hotfix. This is a great support experience.


Great Plugin – Greate Support


It's a very solid knowledgebase plugin, so if that's all you're after, then it's a 5 star. Their Instant Answer component is lacking some very basic things like the ability to collect additional information (ie. a company name). There's also no chat or ticket component which I believe would put this over the top.


Solid, but lacking


Reported a feedback issue, and the BetterDocs team fixed it quickly with a dev update. Tested and confirmed it's working great. Really appreciate the fast and helpful support!


Fast fast and helpful support

A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.

HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service vs BetterDocs – Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor