Alternatives to HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
Snapshot
Rating: 5.0/5 (6 reviews)
Downloads: 20,273
Active installs: 3,000
Maintenance score: 70/100
Compatibility
Requires WordPress: 3.6
Tested up to: 6.9.0
Requires PHP: f
Top alternatives
These alternatives are selected programmatically using overlapping tags and then sorted by your chosen metric.
Showing 20 plugins
Active installs
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BetterDocs – Knowledge Base Documentation & FAQ Solution for Elementor & Block Editor(452)•Updated 28d ago
A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.
40,000 installs2,189,877 downloads86/100 • Actively maintained
AI Powered Knowledge Base Documentation, Articles and FAQ with AI Chat, AI Search, and Import/Export(118)•Updated 25d ago
A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.
10,000 installs1,067,619 downloads80/100 • Actively maintained
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist(109)•Updated 30d ago
Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels
10,000 installs106,797 downloads87/100 • Actively maintained
Tooltips for WordPress(74)•Updated 37d ago
Add custom tooltip automatically for post's content/title/tag/excerpt/gallery/menu, easily add image / video / audio / social/link tooltips
6,000 installs544,118 downloads55/100 • Actively maintained
weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot(68)•Updated 36d ago
Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.
5,000 installs168,358 downloads55/100 • Actively maintained
EazyDocs – Knowledge Base, Wiki, Documentation & FAQ Builder(83)•Updated 28d ago
Build professional knowledge bases with unlimited docs, drag-and-drop editor, live search, and SEO optimization.
2,000 installs81,840 downloads69/100 • Actively maintained
Knowledge Base documentation & wiki plugin – BasePress Docs(74)•Updated 274d ago
Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.
2,000 installs108,817 downloads44/100 • Stale
WordPress Knowledge base & Documentation Plugin – WP Knowledgebase(45)•Updated 1879d ago
Simple and flexible knowledge base & documentation plugin for WordPress. Reduce customer support in days with great documentation.
2,000 installs95,319 downloads26/100 • Possibly abandoned
2,000 installs66,218 downloads73/100 • Actively maintained
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin(21)•Updated 325d ago
Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.
1,000 installs69,774 downloads42/100 • Stale
Freshdesk (official)(8)•Updated 549d ago
Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
1,000 installs46,457 downloads28/100 • Possibly abandoned
Creative Addons for Elementor(3)•Updated 346d ago
Write articles and documents faster and more easily using our powerful and practical Elementor widgets.
900 installs27,352 downloads40/100 • Stale
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System(9)•Updated 29d ago
Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.
600 installs36,469 downloads70/100 • Actively maintained
DocsPress – Online Documentation(14)•Updated 225d ago
Create, host and manage multiple products documentations.
500 installs19,923 downloads42/100 • Stale
VS Knowledge Base(16)•Updated 57d ago
With this lightweight plugin you can create a knowledge base that contains your categories and posts.
400 installs42,173 downloads63/100 • Actively maintained
PeerBoard Forum and Community(17)•Updated 1073d ago
This WordPress forum plugin brings everything you need to build an online community, connect with your customers, and grow without a headache.
300 installs13,388 downloads24/100 • Possibly abandoned
ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base(11)•Updated 44d ago
Add ThriveDesk AI Live Chat & Chatbot to your WordPress for free to answer customers' questions and provide excellent support.
100 installs12,703 downloads63/100 • Actively maintained
Knowledge Base(2)•Updated 33d ago
Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.
100 installs13,700 downloads61/100 • Actively maintained
90 installs3,935 downloads52/100 • Maintained
HelpPress Knowledge Base(4)•Updated 1863d ago
A WordPress knowledge base plugin compatible with almost any theme.
60 installs6,090 downloads22/100 • Possibly abandoned