Hotjar

Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform.
Hotjar Observe:
<ul>
<li>Visualize user behavior – Heatmaps visually represent where users click, move, and scroll on your site. With this context, you’ll be inspired with simple ways to improve your site.</li>
<li>Put yourself in their shoes – Watch recordings of real user behavior on your site. See visitors’ clicks, mouse movements, u-turns, and rage clicks. Learn what frustrates users and resolve issues early.</li>
<li>Measure conversions and learn why users drop off – Visualize your conversion flows with Funnels, and understand where your users are getting stuck by zooming into relevant recordings.</li>
<li>Explore and understand your metrics – Trends connects the dots between numbers and user behavior insights so you can visualize your most important metrics and find the recordings and heatmaps of the underlying user behavior with a single click.</li>
</ul>
Hotjar Ask:
<ul>
<li>Hear from your users – Surveys bring voice-of-customer to your decision-making. Gathering evidence for a landing page or feature? Use a targeted Survey to validate your ideas and better understand your users.</li>
<li>Get feedback with context – A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they’re looking at.</li>
</ul>
Hotjar Engage:
<ul>
<li>Connect with users – Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users.</li>
</ul>
Hotjar Platform:
<ul>
<li>Stay on top of your user metrics – Use your Dashboard to get a high-level view of user data and spot issues before they become serious, identify trends, and find deeper insights.</li>
<li>Integrate Hotjar with the tools you love – Connect Hotjar with thousands of popular apps, so you can automate your work and have more time for what matters most—no code required.</li>
</ul>
This plugin provides a simple installation of Hotjar on your WordPress site. <a href="https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin" rel="nofollow ugc">Sign-up for your free trial today</a>!

The Hotjar plugin works as expected and it took less than a minute to get it up and running! The whole process was super smooth (and by "process" I mean simply copy-pasting my Hotjar site ID into Hotjar settings).

It's a 5 star plugin as is, but I'd love the addition of a user role restriction so I can exclude administrators from user recordings.

Up and running in a minute

It seems the data isn't sent to Hotjar, finally I prefer using the JS integration directly.

Plugin is not working


…Now it won't even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn't when I tried to verify the installation. I tried FOUR different browsers, since it claimed that ad blocking in my primary browser was preventing it from working. The other 3 browsers have no ad-blocking extensions. Still no dice. I could see the requests reaching the site while trying to verify, and I even tested the requests that were made and, sure enough, the tracking script was installed.



So… I'm done. I'll find another way to tackle the task I needed to complete. My HotJar account is deleted and I will no longer be suggesting it to my customers.


Used to be good

The fast & visual way to understand your users.

WP Replay

Integrate your favourite session recording and analytics tool with ease. This plugin allows you to integrate the most popular services: Smartlook, Fullstory, Hotjar and Mouseflow. Easy integration – just put the tracking ID and you are ready to go.
Some of the key features that those services include:
<ul>
<li>
Real-Time Data: Real-time data that allows you to track user behavior as it happens on your website. This feature lets you see how many users are currently on your site, what pages they are viewing, and where they are coming from.
</li>
<li>
Audience Reports: Detailed audience reports that give you insights into the demographics, interests, and behaviors of your website visitors. This data helps you understand your audience and tailor your marketing efforts to their needs.
</li>
<li>
Behavior Reports: Behavior reports that show how users are interacting with your website. This feature helps you identify which pages are most popular, how long users are staying on your site, and which pages are leading to conversions.
</li>
<li>
Session Replay: Detailed recordings of every user interaction on your website or mobile app, including clicks, scrolls, and pageviews.
</li>
<li>
Heatmaps: Visual representations of user engagement on your website, highlighting which areas are receiving the most attention.
</li>
<li>
Conversion Funnels: A powerful tool for analysing and optimising the user journey from start to finish, identifying potential areas for improvement.
</li>
<li>
Search and Segmentation: A powerful search engine that allows businesses to filter sessions based on specific criteria, such as user location, device type, and behaviour.
</li>
<li>
Rage Clicks and Error Tracking: Identifying and resolving issues on your website that cause frustration for users, such as broken links or error messages.
</li>
<li>
Integrations: Integrate with a range of popular marketing and analytics tools, including Google Analytics, Slack, and Salesforce.
</li>
<li>
Customizable Dashboards: Customizable dashboards that allow businesses to track and visualise key metrics, such as conversion rates and user engagement.
</li>
<li>
Collaboration Tools: Provide a range of collaboration tools, including the ability to share sessions and notes with team members, making it easier for businesses to collaborate and solve problems quickly.
</li>
<li>
Privacy and Security: Privacy and security is taken seriously, offering features such as GDPR compliance, two-factor authentication, and encryption to keep your data safe and secure.
</li>
<li>
Custom Events: Create custom events that track specific user actions, such as button clicks or form submissions, providing more detailed insights into user behaviour.
</li>
<li>
Form Analytics: Detailed analytics on form usage and submission, including field completion rates and drop-off points, helping businesses identify areas for improvement in their forms.
</li>
<li>
And much more…
</li>
</ul>
<h3>Plugin features</h3>
<ul>
<li>Tracking script to your wordpress website without coding knowledge</li>
<li>Woocommerce (work in progress) – order analytics (added/removed from cart…)</li>
<li>User identification (work in progress)</li>
<li>Conditional recording (work in progress)</li>
</ul>
<h3>Supported integration</h3>
<h3>Google Analytics</h3>
Google Analytics is a powerful tool that allows website owners to track and analyze their website’s traffic and user behavior. With its user-friendly interface and robust features, Google Analytics enables businesses to make data-driven decisions and improve their online presence. From tracking website traffic sources to analyzing user engagement and conversion rates, Google Analytics provides valuable insights into how users interact with your website. Get started with Google Analytics today and unlock the full potential of your website.
<h3>FullStory</h3>
FullStory is a comprehensive digital experience platform that helps businesses better understand their website visitors and improve their overall customer experience. Its powerful analytics tools, including session replay, heatmaps, and conversion funnels, provide invaluable insights that help businesses optimize their website’s user experience and increase conversions. With FullStory, you can take your customer experience to the next level. Try it today and see the difference it can make for your business.
<h3>Hotjar</h3>
Hotjar is an all-in-one analytics and feedback tool that helps businesses better understand their website visitors and improve their user experience. With its powerful suite of tools, including heatmaps, session recordings, and surveys, Hotjar provides businesses with valuable insights into how visitors interact with their website. These insights can help businesses optimise their website’s design, content, and user experience to increase conversions and drive growth. Try Hotjar today and unlock the full potential of your website.
<h3>Smartlook</h3>
Smartlook is an innovative customer analytics tool that provides businesses with invaluable insights into the behaviour of their website visitors. With its powerful session recording, heatmapping, and funnel analysis features, Smartlook helps businesses optimise their website’s user experience and increase conversions. Try Smartlook today and unlock the full potential of your website.
<h3>Mouseflow</h3>
Mouseflow is a powerful web analytics tool that provides businesses with valuable insights into their website visitors’ behaviour. With its advanced features, including session replay, heatmaps, and funnels, Mouseflow helps businesses understand how visitors interact with their website, identify areas for improvement, and increase conversions. With Mouseflow, you can take your website’s user experience to the next level. Try it today and see the difference it can make for your business.

Analytics Integrator

Integrate your favourite session recording and analytics tool with ease. This plugin allows you to integrate the most popular services: Smartlook, Ful …

Hotjar vs Analytics Integrator