Hotjar

<p>Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform.</p>
<p><strong>Hotjar Observe:</strong></p>
<ul>
<li><strong>Visualize user behavior</strong> – Heatmaps visually represent where users click, move, and scroll on your site. With this context, you’ll be inspired with simple ways to improve your site.</li>
<li><strong>Put yourself in their shoes</strong> – Watch recordings of real user behavior on your site. See visitors’ clicks, mouse movements, u-turns, and rage clicks. Learn what frustrates users and resolve issues early.</li>
<li><strong>Measure conversions and learn why users drop off</strong> – Visualize your conversion flows with Funnels, and understand where your users are getting stuck by zooming into relevant recordings.</li>
<li><strong>Explore and understand your metrics</strong> – Trends connects the dots between numbers and user behavior insights so you can visualize your most important metrics and find the recordings and heatmaps of the underlying user behavior with a single click.</li>
</ul>
<p><strong>Hotjar Ask:</strong></p>
<ul>
<li><strong>Hear from your users</strong> –  Surveys bring voice-of-customer to your decision-making. Gathering evidence for a landing page or feature? Use a targeted Survey to validate your ideas and better understand your users.</li>
<li><strong>Get feedback with context</strong> – A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they’re looking at.</li>
</ul>
<p><strong>Hotjar Engage:</strong></p>
<ul>
<li><strong>Connect with users</strong> – Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users.</li>
</ul>
<p><strong>Hotjar Platform:</strong></p>
<ul>
<li><strong>Stay on top of your user metrics</strong> – Use your Dashboard to get a high-level view of user data and spot issues before they become serious, identify trends, and find deeper insights.</li>
<li><strong>Integrate Hotjar with the tools you love</strong> – Connect Hotjar with thousands of popular apps, so you can automate your work and have more time for what matters most—no code required.</li>
</ul>
<p>This plugin provides a simple installation of Hotjar on your WordPress site. <a href="https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin" rel="nofollow ugc">Sign-up for your free trial today</a>!</p>


The Hotjar plugin works as expected and it took less than a minute to get it up and running! The whole process was super smooth (and by "process" I mean simply copy-pasting my Hotjar site ID into Hotjar settings).

It's a 5 star plugin as is, but I'd love the addition of a user role restriction so I can exclude administrators from user recordings.

Up and running in a minute

It seems the data isn't sent to Hotjar, finally I prefer using the JS integration directly.

Plugin is not working


…Now it won't even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn't when I tried to verify the installation. I tried FOUR different browsers, since it claimed that ad blocking in my primary browser was preventing it from working. The other 3 browsers have no ad-blocking extensions. Still no dice. I could see the requests reaching the site while trying to verify, and I even tested the requests that were made and, sure enough, the tracking script was installed.



So… I'm done. I'll find another way to tackle the task I needed to complete. My HotJar account is deleted and I will no longer be suggesting it to my customers.


Used to be good

The fast & visual way to understand your users.

Allsource

<p>If you have any questions or concerns about this external dependency, please contact our support team for clarification.</p>
<p>Maximiz empowers you to understand user actions and motivations, helping you create better user experiences that drive conversions. With Maximiz, you can:</p>
<h3>Visualize User Behavior</h3>
<ul>
<li>Use heatmaps to see where users click, scroll, and move on your site. This visual data helps you make actionable improvements.</li>
</ul>
<h3>Experience User Journeys</h3>
<ul>
<li>Watch recordings of real user interactions to analyze clicks and navigation patterns, identifying pain points and optimizing user flow.</li>
</ul>
<h3>Analyze Conversions</h3>
<ul>
<li>Use funnels to visualize conversion paths and pinpoint where users drop off. Review relevant recordings to understand obstacles in the user journey.</li>
</ul>
<h3>Explore Key Metrics</h3>
<ul>
<li>Connect numerical data with user behavior insights, easily visualizing important metrics and accessing corresponding recordings and heatmaps.</li>
</ul>
<h3>Gather User Feedback</h3>
<ul>
<li><strong>Listen to Your Users</strong>: Conduct targeted surveys to gather valuable feedback directly from users, helping you validate ideas and understand their needs.</li>
<li><strong>Contextual Feedback</strong>: Implement a real-time feedback tool on your site, allowing users to express their thoughts about specific elements, such as pages or forms.</li>
</ul>
<h3>Engage with Users</h3>
<ul>
<li><strong>User Interviews Made Easy</strong>: Automate the process of recruiting, scheduling, and conducting moderated user interviews, allowing you to focus on meaningful interactions.</li>
</ul>
<h3>Maximiz Platform</h3>
<ul>
<li><strong>Monitor User Metrics</strong>: Use the Dashboard for a comprehensive overview of user data, helping you identify trends and potential issues before they escalate.</li>
<li><strong>Seamless Integrations</strong>: Connect Maximiz with your favorite tools to automate workflows and save time—no coding required.</li>
</ul>
<p>This plugin provides a straightforward installation of Maximiz on your WordPress site. Sign up for your free trial today!</p>


Maximiz

The intuitive way to gain insights into user behavior.

Hotjar vs Maximiz