Hotjar

Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform.
Hotjar Observe:
<ul>
<li>Visualize user behavior – Heatmaps visually represent where users click, move, and scroll on your site. With this context, you’ll be inspired with simple ways to improve your site.</li>
<li>Put yourself in their shoes – Watch recordings of real user behavior on your site. See visitors’ clicks, mouse movements, u-turns, and rage clicks. Learn what frustrates users and resolve issues early.</li>
<li>Measure conversions and learn why users drop off – Visualize your conversion flows with Funnels, and understand where your users are getting stuck by zooming into relevant recordings.</li>
<li>Explore and understand your metrics – Trends connects the dots between numbers and user behavior insights so you can visualize your most important metrics and find the recordings and heatmaps of the underlying user behavior with a single click.</li>
</ul>
Hotjar Ask:
<ul>
<li>Hear from your users – Surveys bring voice-of-customer to your decision-making. Gathering evidence for a landing page or feature? Use a targeted Survey to validate your ideas and better understand your users.</li>
<li>Get feedback with context – A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they’re looking at.</li>
</ul>
Hotjar Engage:
<ul>
<li>Connect with users – Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users.</li>
</ul>
Hotjar Platform:
<ul>
<li>Stay on top of your user metrics – Use your Dashboard to get a high-level view of user data and spot issues before they become serious, identify trends, and find deeper insights.</li>
<li>Integrate Hotjar with the tools you love – Connect Hotjar with thousands of popular apps, so you can automate your work and have more time for what matters most—no code required.</li>
</ul>
This plugin provides a simple installation of Hotjar on your WordPress site. <a href="https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin" rel="nofollow ugc">Sign-up for your free trial today</a>!

The Hotjar plugin works as expected and it took less than a minute to get it up and running! The whole process was super smooth (and by "process" I mean simply copy-pasting my Hotjar site ID into Hotjar settings).

It's a 5 star plugin as is, but I'd love the addition of a user role restriction so I can exclude administrators from user recordings.

Up and running in a minute

It seems the data isn't sent to Hotjar, finally I prefer using the JS integration directly.

Plugin is not working


…Now it won't even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn't when I tried to verify the installation. I tried FOUR different browsers, since it claimed that ad blocking in my primary browser was preventing it from working. The other 3 browsers have no ad-blocking extensions. Still no dice. I could see the requests reaching the site while trying to verify, and I even tested the requests that were made and, sure enough, the tracking script was installed.



So… I'm done. I'll find another way to tackle the task I needed to complete. My HotJar account is deleted and I will no longer be suggesting it to my customers.


Used to be good

The fast & visual way to understand your users.

Antonio Villegas

Nelio Software

David Aguilera

PLAYBACK YOUR VISITORS ACTIVITY RECORDINGS LIKE A VIDEO THAT YOU CAN WATCH
<a href="https://neliosoftware.com/session-recordings/?utm_source=wordpressorg&utm_medium=referral&utm_campaign=nelio-session-recordings" rel="nofollow ugc">Nelio Session Recordings</a> helps you watch recordings of real user behavior on your site, including mouse movements, clicks, scroll events, and more. Learn what frustrates users and resolve issues early.
Automatically record everything your visitors do on your website. The sessions can be replayed, rewatched, and analyzed later. You can see exactly what they see, just like you’re sitting next to them.
Watch a replay of people navigating your website to see what’s preventing them from converting. See how people interacted with products, what they added to cart, and what kept them from buying.
Nelio Session Recordings is a great solution for UX designers, marketing professionals, customer support teams, and everyone who works with websites.
<a href="https://neliosoftware.com/session-recordings/?utm_source=wordpressorg&utm_medium=referral&utm_campaign=nelio-session-recordings" rel="nofollow ugc">MORE INFORMATION</a> | <a href="https://wordpress.org/support/plugin/nelio-session-recordings/" rel="ugc">SUPPORT FORUM</a>

Nelio Session Recordings

Record everything visitors do on your website and learn more about your users

Hotjar vs Nelio Session Recordings