Hotjar

Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform.
Hotjar Observe:
<ul>
<li>Visualize user behavior – Heatmaps visually represent where users click, move, and scroll on your site. With this context, you’ll be inspired with simple ways to improve your site.</li>
<li>Put yourself in their shoes – Watch recordings of real user behavior on your site. See visitors’ clicks, mouse movements, u-turns, and rage clicks. Learn what frustrates users and resolve issues early.</li>
<li>Measure conversions and learn why users drop off – Visualize your conversion flows with Funnels, and understand where your users are getting stuck by zooming into relevant recordings.</li>
<li>Explore and understand your metrics – Trends connects the dots between numbers and user behavior insights so you can visualize your most important metrics and find the recordings and heatmaps of the underlying user behavior with a single click.</li>
</ul>
Hotjar Ask:
<ul>
<li>Hear from your users – Surveys bring voice-of-customer to your decision-making. Gathering evidence for a landing page or feature? Use a targeted Survey to validate your ideas and better understand your users.</li>
<li>Get feedback with context – A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they’re looking at.</li>
</ul>
Hotjar Engage:
<ul>
<li>Connect with users – Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users.</li>
</ul>
Hotjar Platform:
<ul>
<li>Stay on top of your user metrics – Use your Dashboard to get a high-level view of user data and spot issues before they become serious, identify trends, and find deeper insights.</li>
<li>Integrate Hotjar with the tools you love – Connect Hotjar with thousands of popular apps, so you can automate your work and have more time for what matters most—no code required.</li>
</ul>
This plugin provides a simple installation of Hotjar on your WordPress site. <a href="https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin" rel="nofollow ugc">Sign-up for your free trial today</a>!

The Hotjar plugin works as expected and it took less than a minute to get it up and running! The whole process was super smooth (and by "process" I mean simply copy-pasting my Hotjar site ID into Hotjar settings).

It's a 5 star plugin as is, but I'd love the addition of a user role restriction so I can exclude administrators from user recordings.

Up and running in a minute

It seems the data isn't sent to Hotjar, finally I prefer using the JS integration directly.

Plugin is not working


…Now it won't even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn't when I tried to verify the installation. I tried FOUR different browsers, since it claimed that ad blocking in my primary browser was preventing it from working. The other 3 browsers have no ad-blocking extensions. Still no dice. I could see the requests reaching the site while trying to verify, and I even tested the requests that were made and, sure enough, the tracking script was installed.



So… I'm done. I'll find another way to tackle the task I needed to complete. My HotJar account is deleted and I will no longer be suggesting it to my customers.


Used to be good

The fast & visual way to understand your users.

replaybird

ReplayBird lets you watch user behavior to understand the digital user experience on your WordPress website with precise analytics.
<h3>Understanding visitor activity is now simplified.</h3>
<h3>Session Replay</h3>
ReplayBird records your WordPress website sessions and visitor activity. Turn logged user events, including mouse movements, clicks, page visits, scrolling, tapping, etc., into a replica of what the user actually did on your WordPress website.
Check what ReplayBird session replay can do to your WordPress site.
<ul>
<li>Find bugs, errors, JS errors, and pain points.</li>
<li>Recognize and empathize with your visitors’ experiences.</li>
<li>Examine how users interact with various website elements.</li>
<li>Determine why visitors are leaving your website.</li>
<li>Make data-driven decisions.</li>
</ul>
<h3>Product Analytics</h3>
Analyze user behavior with a product and services. ReplayBird allows your product teams to track, visualize, and analyze data about user engagement and behavior. Use product metrics to improve and optimize your product performance.
Check what ReplayBird product analytics can do to your WordPress site.
<ul>
<li>Know your product usage, page visits and user flows throughout your whole product.</li>
<li>Discover how frequently users take valuable behavior and how current trends correlate to previous reports.</li>
<li>Enhance the user experience on your WordPress site.</li>
<li>Reduce risk, user frustrations, and friction.</li>
</ul>
<h3>Issue Tracking</h3>
ReplayBird issue tracking proactively inspects issues and front-end errors of your WordPress website and enables your developing teams to fix the JS errors. Boost your development cycles by quickly diagnosing problems in your codebase. Understand how bad the frontend errors are and how they impact your user experience
Check what ReplayBird issue tracking can do to your WordPress site.
<ul>
<li>Slide from error to direct session recording of error occurrence and even to the pitch of code lines.</li>
<li>Get notified with every frontend issues of your website to your teams instantly.</li>
<li>Ensure the elements are correctly rendered and identified.</li>
<li>Deliver an errorless user experience.</li>
</ul>
<h3>Key Features of ReplayBird</h3>
<ul>
<li>Session recording and play</li>
<li>Product Analytics</li>
<li>Interactive dashboard</li>
<li>User-friendly UI</li>
<li>Easy installation</li>
<li>Error tracking</li>
<li>User tracking</li>
<li>User journey mapping</li>
<li>Root cause analysis</li>
<li>Conversion funnel</li>
<li>Click tracking</li>
<li>Rage clicks and error clicks</li>
<li>Real-time alerting</li>
<li>24/7 support</li>
</ul>
<h3>Configuration</h3>
Enter your ReplayBird Site Key in the field marked ‘YOUR REPLAYBIRD SITE KEY’

ReplayBird

ReplayBird lets you watch user behavior to understand the digital user experience on your WordPress website with precise analytics.

Hotjar vs ReplayBird