IllumiChat

<p>IllumiChat is a customer-support chat widget powered by an AI agent that answers product questions, looks up orders, updates customer info, and recovers carts on your WooCommerce store.</p>
<p>This plugin:</p>
<ul>
<li>Installs the chat widget on your storefront with one click (no code edits).</li>
<li>Connects your store to your IllumiChat assistant via the WooCommerce REST API.</li>
<li>Supports the wc-auth/v1/authorize OAuth-style consent flow — no manual key generation required.</li>
<li>Honors GDPR cookie consent (CookieYes / Complianz / WPConsent) before loading.</li>
</ul>
<p>You will need an IllumiChat account and an assistant ID. Sign up at https://illumichat.com.</p>
<h3>External services</h3>
<p>This plugin connects to IllumiChat, a third-party Software-as-a-Service operated by IllumiChat (https://illumichat.com), to deliver chat responses and synchronize WooCommerce data. Use of this plugin requires registering an IllumiChat account; activating and configuring the plugin constitutes opt-in to the data flows below.</p>
<p><strong>Service:</strong> IllumiChat (https://app.illumichat.com)<br />
<strong>Privacy policy:</strong> https://illumichat.com/legal/privacy-policy<br />
<strong>Terms of service:</strong> Contact support@illumichat.com</p>
<p><strong>What data is sent, when, and why:</strong></p>
<ul>
<li><strong>On connect</strong> (when the site admin clicks “Connect IllumiChat” in WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> IllumiChat): the configured Assistant ID, the store URL, and — via the WooCommerce wc-auth/v1/authorize consent flow approved by the admin — WooCommerce REST API Consumer Key and Consumer Secret are transmitted to https://app.illumichat.com so that IllumiChat can read products, orders, and customers from the store on the admin’s behalf.</li>
<li><strong>On every storefront page view</strong> (when the widget is enabled and visitor consent is satisfied): the visitor’s browser fetches the chat widget loader from https://app.illumichat.com/api/woocommerce/widget-loader/. The request includes only standard browser headers; no personal data is appended by the plugin.</li>
<li><strong>During a chat session</strong> (when a storefront visitor types a message into the widget): the message text and minimal session/context data are sent from the visitor’s browser to https://app.illumichat.com for AI processing and reply.</li>
<li><strong>Webhook callbacks</strong> (asynchronous, server-to-server): when product/order/customer data changes in WooCommerce, your WordPress site posts the WooCommerce webhook payload to https://app.illumichat.com so IllumiChat’s grounding data stays in sync.</li>
</ul>
<p>All transport is over HTTPS. The admin can revoke the connection at any time from WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> IllumiChat (which clears the stored Assistant ID) or from WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Advanced <span aria-hidden="true" class="wp-exclude-emoji">→</span> REST API (which revokes the Consumer Key/Secret).</p>


IllumiChat for WooCommerce

AI customer-support chat widget for WooCommerce stores. Grounded in your products, orders, and customers via the WooCommerce REST API.

Live Chat By IMsupporting

livechatsupport

<p><strong>IMsupporting Live Chat & AI Chatbot</strong></p>
<p>IMsupporting provides a live chat widget for WordPress that combines AI chatbot automation with human agent support. Visitors can chat in real time, and the AI handles common questions while routing complex conversations to your team.</p>
<p><a href="https://www.facebook.com/imsupporting/" rel="nofollow ugc">Facebook</a> | <a href="https://www.youtube.com/@HybridAIChat" rel="nofollow ugc">YouTube</a></p>
<p><strong>Flow Widget setup video:</strong> <a href="https://www.youtube.com/watch?v=MmpP7DG9jqo" rel="nofollow ugc">https://www.youtube.com/watch?v=MmpP7DG9jqo</a></p>
<p><strong>Key Features:</strong></p>
<ul>
<li>Quick setup — install and start chatting in minutes</li>
<li>AI chatbot handles FAQs, human agents handle complex conversations</li>
<li>Mobile-responsive chat widget for desktop, tablet, and mobile</li>
<li>Real-time messaging with website visitors</li>
<li>Visitor monitoring and proactive chat</li>
<li>Multi-language support</li>
<li>WooCommerce compatible</li>
<li>GDPR compliant</li>
<li>Free trial available</li>
</ul>
<h4>Chat Widget & Design</h4>
<ul>
<li>Fully customizable chat widget (colors, position, text)</li>
<li>Mobile-responsive design</li>
<li>Multiple widget styles</li>
</ul>
<h4>AI Chatbot Automation</h4>
<ul>
<li>AI answers FAQs automatically</li>
<li>24/7 automated responses</li>
<li>Seamless handoff to human agents</li>
</ul>
<h4>Agent Dashboard</h4>
<ul>
<li>Manage all chats in one place</li>
<li>Real-time notifications</li>
<li>Chat history and transcripts</li>
<li>Unlimited agents</li>
<li>Team collaboration tools</li>
</ul>
<h4>Visitor Engagement</h4>
<ul>
<li>Real-time visitor monitoring</li>
<li>Proactive chat invitations</li>
<li>Offline message capture</li>
<li>Lead generation forms</li>
</ul>
<h4>Integrations & Compatibility</h4>
<ul>
<li>WooCommerce ready</li>
<li>Works with any WordPress theme</li>
<li>Lightweight and fast loading</li>
<li>GDPR compliant</li>
<li>SSL secure</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li><strong>Online Stores</strong> — Add live chat to WooCommerce product pages and checkout</li>
<li><strong>SaaS Businesses</strong> — Provide real-time product support</li>
<li><strong>Agencies</strong> — White label live chat for client websites</li>
<li><strong>Small Businesses</strong> — Affordable live chat for startups</li>
<li><strong>Support Teams</strong> — Manage support conversations in one dashboard</li>
</ul>
<h4>How It Works</h4>
<p>IMsupporting combines AI chatbot technology with human agents:</p>
<ul>
<li>AI chatbot answers common questions automatically</li>
<li>Live agents handle complex conversations</li>
<li>Seamless handoff between AI and humans</li>
<li>Unlimited conversations on the free trial</li>
</ul>
<h4>Links</h4>
<ul>
<li><a href="https://imsupporting.com" rel="nofollow ugc">Website</a></li>
<li><a href="https://www.facebook.com/imsupporting/" rel="nofollow ugc">Facebook</a></li>
<li><a href="https://www.youtube.com/@HybridAIChat" rel="nofollow ugc">YouTube</a></li>
<li><a href="https://www.youtube.com/watch?v=MmpP7DG9jqo" rel="nofollow ugc">Setup Video</a></li>
</ul>


IMsupporting Live Chat & AI Chatbot

Add live chat with AI chatbot to your WordPress site. Real-time customer support with automated AI responses and human agent handoff.

IllumiChat for WooCommerce vs IMsupporting Live Chat & AI Chatbot