DannyCooper

Enables a knowledge base post type and section taxonomy.
The plugin adds a Knowledge Base tab to your admin menu, which allows you to add articles just as you would regular posts. This allows you to keep your articles even if you change theme.
The Apollo Theme was built purposely to work with this plugin – <a href="http://crtv.mk/ez5P" title="Apollo WordPress Theme" rel="nofollow ugc">Apollo Theme</a>
<h4>Bugs</h4>
If you find an issue, let us know <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues" rel="nofollow ugc">here</a>!
<h4>Contributions</h4>
Anyone is welcome to contribute to the Knowledge Base CPT plugin.
There are various ways you can contribute:
<ol>
<li>Raise an <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues" rel="nofollow ugc">Issue</a> on GitHub</li>
<li>Send us a Pull Request with your bug fixes and/or new features</li>
<li>Translate the Knowledge Base CPT plugin into <a href="https://www.transifex.com/projects/p/knowledge-base-cpt/" rel="nofollow ugc">different languages</a></li>
<li>Provide feedback and suggestions on <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues?direction=desc&labels=Enhancement&page=1&sort=created&state=open" rel="nofollow ugc">enhancements</a></li>
</ol>

Knowledge Base CPT

Enables a 'knowledge base post' type and 'section' taxonomy.

Seventh Sky

Instant Knowledge Base helps you launch a modern self-service help center in minutes—perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.
Highlights 
– AI-assisted search & AJAX filters for instant results. 
– Custom post type for structured articles plus Help Topics (categories). 
– FAQ system with Google FAQ schema for SEO-friendly snippets. 
– Role-based access (global + per-article overrides). 
– Related & most-viewed articles, breadcrumbs, and icons for topics. 
– Fully responsive and theme-friendly. 
– Shortcode to embed anywhere: <code>[instant_knowledgebase]</code>.
Why it’s different 
– Built for speed and clarity (reduces support friction). 
– Thoughtful privacy/GDPR controls (analytics respect consent).
– Templates for home, category, and single views; upgrade for premium designs.
<iframe loading="lazy" title="Instant Knowledge Base Plugin for WordPress – Create Smart Docs, Wikis & Support Pages in Minutes!" width="750" height="422" src="https://www.youtube.com/embed/IZZ_anhY97E?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
<h3>LIVE DEMO:</h3>
<a href="https://7thskysoftware.com/knowledge-base/" rel="nofollow ugc">DEMO</a>
<h4>Free features</h4>
<ul>
<li>Modern, responsive layout</li>
<li>Custom post type for Knowledge Base Articles</li>
<li>Help Topics (categories) + hierarchy</li>
<li>Real-time AJAX search and filters</li>
<li>Shortcode: <code>[instant_knowledgebase]</code></li>
<li>Related and Most Viewed articles</li>
<li>Like/Dislike feedback</li>
<li>Breadcrumbs and topic icons</li>
<li>Role-based access (global + per-article)</li>
<li>GDPR consent handling (analytics respect consent)</li>
<li>FAQ manager with schema (from 1.0.5)</li>
<li>Category visibility controls & empty-category options</li>
</ul>
<h4>Premium (optional)</h4>
<ul>
<li>Advanced analytics dashboard: searches, engagement, article performance</li>
<li>Conversion funnels & automated insights</li>
<li>External analytics (GA4, Mixpanel)</li>
<li>Advanced search UI (dropdown, live suggestions)</li>
<li>Premium templates: Help Center Modern, Opt-in Focus v2, Content Focus</li>
<li>Hero section builder & typography (Google Fonts)</li>
<li>Interactive checklists and single checkboxes</li>
<li>PDF export (articles & reports)</li>
<li>KB Widget <code>[ikbase_widget]</code> + widget analytics</li>
<li>Custom article ordering within categories</li>
</ul>
<h4>🎨 Premium Templates</h4>
<ul>
<li>[Premium] Help Center Modern – Professional help center layout with modern design</li>
<li>[Premium] Opt-in Focus v2 – Lead generation focused template with conversion optimization</li>
<li>[Premium] Content Focus – Content-first layout for comprehensive documentation</li>
</ul>
<h4>👨‍💻 Help Center & Support</h4>
Need help setting up? Want to explore features or request support?
<ul>
<li>📘 <a href="https://7thskysoftware.com/knowledge-base/" rel="nofollow ugc">Full Documentation</a></li>
<li>🎥 <a href="https://www.youtube.com/playlist?list=PLer8JCsTREH_HsGTkBBOsHjzZ01fo2qwy" rel="nofollow ugc">YouTube Video Tutorials</a></li>
<li>💬 <a href="https://wordpress.org/support/plugin/instant-knwledgebase/" rel="ugc">Support Forum on WordPress.org</a></li>
<li>🌐 <a href="https://7thskysoftware.com/instant-knowledge-base/" rel="nofollow ugc">Plugin Homepage</a></li>
</ul>
<h4>💙 Love Instant Knowledgebase?</h4>
If this plugin saves you time or improves your support process, show your support:
<ul>
<li>⭐ <a href="https://wordpress.org/support/plugin/instant-knwledgebase/reviews/#new-post" rel="ugc">Leave a 5-Star Review</a></li>
<li>☕ <a href="https://www.7thskysoftware.com/donate" rel="nofollow ugc">Donate to Support Development</a></li>
<li>📺 <a href="https://www.youtube.com/@7thskywp" rel="nofollow ugc">Subscribe to our YouTube Channel</a></li>
</ul>

Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center

Create a fast, searchable knowledge base and docs in WordPress with AI search, FAQ schema, and analytics.

Knowledge Base CPT vs Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center