kustai

Transform your WordPress website into a 24/7 customer support powerhouse with Kust AI – the intelligent chatbot that learns from your content and resolves customer queries automatically.
<h4>Stop Losing Customers to Unanswered Questions</h4>
Kust AI is a revolutionary customer support solution that brings enterprise-level AI chatbot capabilities to your WordPress website. With an impressive 97% automatic ticket resolution rate, Kust AI ensures your customers get instant, accurate answers 24/7 – even while you sleep.
<h4>Why Choose Kust AI for WordPress?</h4>
Unlike basic chatbots that frustrate visitors with robotic responses, Kust AI uses advanced AI to understand context, learn from your knowledge base, and provide human-like conversations that actually solve problems. When the AI can’t help, it seamlessly hands off to human agents with full conversation context.
<h4>✨ Key Features</h4>
🤖 Intelligent AI Chatbot 
* Learns from your website content, documents, and FAQs automatically 
* Provides instant, accurate answers to customer questions 
* Auto-generates FAQs based on customer interactions 
* Handles complex queries with natural language understanding
🌍 True Multi-Language Support 
* Native support for English, French, Spanish, and more 
* Automatically detects and responds in your visitor’s language 
* Perfect for international businesses and multilingual websites
📊 Powerful Analytics Dashboard 
* Track tickets created, resolved, and response times 
* Monitor chatbot performance and customer satisfaction 
* Identify common questions to improve your content 
* Real-time insights to optimize your support strategy
🔗 Omnichannel Integration 
* Connect with Discord, Facebook Messenger, WhatsApp, Telegram 
* Centralize all customer conversations in one dashboard 
* Manage email tickets alongside chat conversations 
* Consistent support experience across all channels
📚 Smart Knowledge Management 
* Import content from text blocks, documents, and web URLs 
* Organize information with Q&A pairs 
* Sync with your existing knowledge base 
* AI learns and improves from every interaction
🛍️ E-Commerce Ready 
* Order tracking and status updates 
* Warehouse management integration 
* Handle returns and refunds automatically 
* Perfect for WooCommerce stores 
* Custom “In Exchange” order status for WooCommerce
👥 Seamless Human Handoff 
* Smart escalation to human agents when needed 
* Full conversation context preserved 
* Agent gets customer email and query details 
* No frustrated customers repeating themselves
<h4>📈 Real Results from Real Businesses</h4>
<ul>
<li>30 tickets created → 29 resolved automatically</li>
<li>21 bot messages handled customer queries without human intervention</li>
<li>30 closed tickets with high customer satisfaction</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce stores needing 24/7 product support</li>
<li>Service businesses handling appointment bookings</li>
<li>SaaS companies providing technical support</li>
<li>Educational sites answering student queries</li>
<li>Any WordPress site wanting to improve customer experience</li>
</ul>
<h4>⚡ Quick & Easy Setup</h4>
<ol>
<li>Install the Kust AI plugin</li>
<li>Get your widget ID from <a href="https://kust.ai" rel="nofollow ugc">Kust.ai dashboard</a></li>
<li>Enter your widget ID in plugin settings</li>
<li>Customize your chatbot’s appearance</li>
<li>Go live in minutes – no coding required!</li>
</ol>
<h4>🔒 Enterprise-Grade Features</h4>
<ul>
<li>Secure data handling and privacy compliance</li>
<li>Custom branding and widget styling</li>
<li>Advanced routing and department management</li>
<li>Comprehensive API for custom integrations</li>
<li>White-label options available</li>
</ul>
<h4>Privacy Notice</h4>
This plugin loads a JavaScript file from Kust.ai servers in order to display the chat widget on your website. While the plugin itself does not collect or store any data, the Kust.ai service may process limited information such as:
<ul>
<li>Your widget ID (used to identify your account and load the correct configuration)</li>
<li>The website’s domain (for verification and analytics)</li>
<li>Browser information necessary to display the widget</li>
</ul>
By activating the widget, you agree that this data may be transmitted to Kust.ai. Please review the <a href="https://kust.ai/privacy" rel="nofollow ugc">Kust.ai Privacy Policy</a> and <a href="https://kust.ai/terms" rel="nofollow ugc">Terms of Service</a> for more information.
<h3>External services</h3>
This plugin connects to the external service Kust.ai to load and display the AI chat widget.
When the widget loads, it may send: 
– The widget ID configured in your plugin settings 
– The domain name of your website 
– Basic browser metadata needed to deliver the widget interface
No personal user data is collected or transmitted by the plugin directly.
Service provider: Kust.ai 
Service URL: https://kust.ai 
Terms of Service: https://kust.ai/terms 
Privacy Policy: https://kust.ai/privacy
<h3>Support</h3>
For support, documentation, and more information, visit: 
* <a href="https://kust.ai" rel="nofollow ugc">Kust.ai Website</a> 
* <a href="https://kust.ai/docs" rel="nofollow ugc">Documentation</a> 
* <a href="https://wordpress.org/support/plugin/kust-ai-widget/" rel="ugc">Support Forum</a>
<h3>Credits</h3>
Developed by the Kust AI team.

Kust AI – Smart Customer Support Chatbot & Help Desk

AI-powered customer support chatbot that resolves 97% of tickets automatically. Multi-language support, live chat, analytics, and seamless WordPress i …

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IMPORTANT NOTICE KB Support is under new ownership. If you reached out to us for support, we no longer have access to past customer tickets or email conversation chains. If you need assistance, please post in the support forum, or email us directly. We apologize for the inconvenience, and are working to set up a new support help desk (using KB Support, of course) as soon as possible.
KB Support is the ultimate WordPress plugin for providing support and help desk services to your customers.
Enriched with features, you can be sure that right from activation, KB Support will provide the perfect Help Desk solution for your agents to support your customers.
The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your help desk.
Key FREE Features of KB Support include:
<ul>
<li>Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized</li>
<li>Guest submission is fully supported. Customers do not need an account to create or manage support tickets</li>
<li>Sequential ticket numbers</li>
<li>Email notifications keep customers, admins and support agents up to date with recent ticket events</li>
<li>Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence</li>
<li>Unlimited ticket participants to ensure that all relevant parties can contribute towards a ticket on behalf of a customer</li>
<li>A fully responsive and clean front end design where customers can manage their tickets, including viewing and creating replies</li>
<li>Integrated Knowledge Base articles can be easily created and referenced to try and offer solutions without tickets being created</li>
<li>Ability to restrict access to individual knowledge base articles to logged in users only</li>
<li>Auto assign new tickets to agents based on current ticket count, or randomly</li>
<li>Tracks an agents status so you can see if they are online or offline</li>
<li>Ability to assign tickets to multiple agents</li>
<li>Add agents to departments and have assign to departments</li>
<li>A number of useful shortcodes to display submission forms, KB Article lists, ticket history, login/registration forms, profile editor, KB Article search form – and more</li>
<li>Numerous template tags enable you to easily add ticket related content into email notifications</li>
<li>Private ticket notes that are visible to agents only</li>
<li>Restrict which tickets an agent can view. i.e. Just those to which they are assigned</li>
<li>Group customers within a company</li>
<li>Customers can access tickets created by other members of their company</li>
<li>Uses templates that allow for easy customization of front end pages, shortcodes and CSS styles</li>
<li>Ajax based ticket submissions provide a powerful, reliable and friendly interface for customers</li>
<li>Built in SPAM protection</li>
<li>Customer portal enabling access to existing and historic tickets</li>
<li>Truly versatile – A bunch of hooks and filters for our developer friends</li>
<li>A growing number of <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> to provide even more functionality and customization options</li>
</ul>
More information can be found at <a href="https://kb-support.com/" rel="nofollow ugc">https://kb-support.com/</a>.
Further enhance the features and functionality of KB Support with paid <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> such as:
<ul>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Support</a> – Management of tickets via email for agents and customers. Automation via email for agents.</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Easy Digital Downloads Integration</a> – Integrate KB Support with your Easy Digital Downloads store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">WooCommerce Integration</a> – Integrate KB Support with your WooCommerce store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Zapier</a> – Connect with thousands of 3rd party applications via <a href="https://zapier.com" rel="nofollow ugc">zapier.com</a> and fully automate your workflows</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Knowledge Base Integrations</a> – Fully integrate KB Support into your existing knowledge base solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Ratings & Satisfaction</a> – Enables customers and visitors to provide feedback on their support experience as well as the quality of your KB articles</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Reply Approvals</a> – Adds an approval process to ticket replies created by selected agents forcing a four-eyed approach to ticket replies</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Canned Replies</a> – Instantly reply to tickets with a single click using pre-defined replies to questions you receive the most</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Custom Ticket Status</a> – Define your own ticket statuses and enable email notifications when a ticket enters the status</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Signatures</a> – Enables support workers to register a custom signature which can be auto inserted into email notifications sent to customers</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">MailChimp Integration</a> – Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support</li>
</ul>
Languages
Would you like to help translate the plugin into more languages? <a href="https://kb-support.com/articles/translating-kb-support/" rel="nofollow ugc">Join our WP-Translations Community</a>.

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

KB Support has been a real life-saver and has enabled me to get rid of the over-priced support platform that I had been using.

The plugin is well-built, is very intuitive and has worked faultlessly, providing all the features you need to provide a first-class support system and doumentation.

The extensions are very reasonably priced and with the addition of the Email Support extension I have everything I had from my previous help desk provider and more!

Thanks for the great plugin!

Amazing plugin!

We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.

Such an easy plugin to use.

Great Plugin


KB Support is the best WordPress plugin for support systems 


Best plugin for a support system

Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.

Kust AI – Smart Customer Support Chatbot & Help Desk vs KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin