layerworks2026

Layerworks AI Chatbot adds an AI chatbot to WordPress sites. It is designed for small businesses, shops, local organizations, and service websites that want to answer visitor questions based on reviewed site knowledge.
The plugin uses administrator-reviewed basic knowledge and supplemental knowledge collected from published content to answer visitor questions based on the site. Basic knowledge is created from selected published pages, then reviewed and saved by an administrator. Supplemental knowledge can be collected from published posts and custom post types.
Developed by LAYERWORKS Co., Ltd.
This plugin does not automatically train or fine-tune an AI model from conversations. Administrators review site content and inquiry records manually. Basic usage counts are shown from saved logs.
Main features:
<ul>
<li>Chat widget for the front end</li>
<li>Safe readable formatting for chatbot replies, including lists, bold text, and links</li>
<li>OpenAI Responses API integration</li>
<li>Separate OpenAI model settings for chat responses and knowledge design</li>
<li>Basic knowledge setup from selected published pages with editable review flow</li>
<li>Editable fixed knowledge sections</li>
<li>Background supplemental knowledge collection from published posts and custom post types</li>
<li>Protected terms to keep product names, service names, and brand names unchanged</li>
<li>Widget position and margin adjustment to avoid overlap with fixed page buttons</li>
<li>Widget motion effect setting</li>
<li>Bundled chatbot icon selection</li>
<li>Response style selection</li>
<li>Device visibility controls for desktop, tablet, and mobile</li>
<li>Excluded page ID setting to hide the widget on specific posts, pages, and custom posts</li>
<li>Inquiry form and inquiry management screen</li>
<li>Inquiry email notifications with configurable recipient, subject, body, and test sending</li>
<li>Chat log review, search, deletion, and CSV export</li>
<li>Chat log storage retention and cleanup settings</li>
<li>Basic usage insights from saved chat logs</li>
<li>Rate limit and safety settings visibility</li>
<li>Automatic multilingual response handling</li>
<li>English source strings with bundled Japanese translation files</li>
</ul>
The core chatbot, knowledge management, inquiry form, inquiry management, inquiry email notifications, chat log review, CSV export, log storage settings, basic usage insights, and response style features are included in this plugin.
<h3>External Services</h3>
This plugin connects to the OpenAI API, using the API key configured by the site administrator, to generate chatbot responses and to help administrators create editable knowledge drafts.
Service: OpenAI API 
Endpoint used: https://api.openai.com/v1/responses
The plugin does not send data to OpenAI until an administrator configures an OpenAI API key and uses a feature that requires AI processing, such as a visitor chat response, the admin test chat, the OpenAI connection test, or basic knowledge creation.
When OpenAI settings are configured and a visitor sends a message, the plugin may send the following information to OpenAI:
<ul>
<li>The visitor’s message</li>
<li>Recent conversation history</li>
<li>Basic knowledge configured by the site administrator</li>
<li>Supplemental knowledge collected from published posts and custom post types</li>
<li>Protected terms configured by the site administrator</li>
<li>The current page URL, when it is used as part of the chat context</li>
</ul>
When an administrator creates basic knowledge, the plugin may also send selected published page content, current knowledge sections, protected terms, and the site name and URL to OpenAI.
When an administrator uses the test chat, the test message and the same knowledge context may be sent to OpenAI. Test chat conversations are not stored as chat logs by this plugin.
The OpenAI API key is stored in the WordPress database and is not exposed to visitors. Saved API keys are not printed back into the settings field. The plugin should not automatically include private administrator-only information, such as the WordPress admin email address, in generated knowledge.
OpenAI terms and privacy information:
<ul>
<li>https://openai.com/policies/terms-of-use/</li>
<li>https://openai.com/policies/privacy-policy/</li>
</ul>
<h3>Chatbot Response Languages</h3>
The chatbot response language is not limited to Japanese and English.
The chatbot detects the visitor’s language and tries to answer in the same language where possible. Important business, pricing, contract, disclaimer, and contact information should be based on administrator-configured knowledge and should not be guessed.
<h3>Plugin Interface Languages</h3>
The plugin interface uses English source strings and includes bundled Japanese translation files so that both English-speaking and Japanese site administrators can use it.

Layerworks AI Chatbot

An AI chatbot for WordPress sites. It helps small businesses and site administrators answer visitor questions using reviewed site knowledge.

Tareq Hasan

weDevs

Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.
<h3>Useful Links</h3>
<a href="https://wedocs.co/docs/" rel="nofollow ugc">Docs</a> | <a href="https://www.youtube.com/watch?v=9E7ZJetD2WU&list=PLJorZsV2RVv8LVL6E6OkFWcP_9B4EHWu4&index=7" rel="nofollow ugc">Videos</a> | <a href="https://wedocs.co/get-support/" rel="nofollow ugc">Support</a> | <a href="https://wedocs.co/pricing/" rel="nofollow ugc">Get Pro</a>
<h3>Create and Manage Your Documentation and Knowledge Base at Ease</h3>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/9E7ZJetD2WU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>🎉 Introducing the Next Gen of weDocs — The Ultimate Documentation Plugin for WordPress</h3>
weDocs is the best documentation tool for WordPress that lets you manage your product’s knowledge base, guides, and wiki in just minutes.
Whether you’re documenting WordPress plugins, themes, SaaS apps, or internal processes, weDocs makes the entire experience fast, modern, and effortless. 
Create beautiful docs, structure them neatly, and boost engagement, all from one place.
<h3>Key Benefits</h3>
– Organize all your documentation in one place 
– Easy-to-use drag-and-drop interface 
– Supports unlimited documents and knowledge bases 
– Seamless integration with WordPress & Gutenberg 
– AI Chatbot (Pro) for instant automated user support 
– Floating contact form for quick user feedback (Pro) 
– Pre-built layouts and advanced styling options (Pro) 
– Role-based permissions and privacy control (Pro) 
– Multilingual support via Weglot
<h3>Create and Manage Documentation with Useful Free Features</h3>
The free version of weDocs provides a solid foundation for building a professional knowledge base. It includes:
– <a href="https://wedocs.co/docs/wedocs/full-site-editing/" rel="nofollow ugc">Full Gutenberg Support</a>: Design and customize your documentation using Gutenberg blocks with complete flexibility.
– User-friendly Interface: Clean and intuitive dashboard for creating and managing documentation without technical complexity.
– Unlimited Document Creation: Create unlimited documents and knowledge bases for any product, service, or business.
– Drag-and-Drop Functionality: Organize, rearrange, and structure documentation using a simple drag-and-drop interface.
– Three-Level Nested Document Structure: Categorize documentation into sections, subsections, and articles for clear hierarchy.
– Easy Documentation Creation & Organization: Create, publish, draft, and manage unlimited documents with full control.
– SEO Optimization: Documentation pages are fully optimized for search engines.
– Sidebar Navigation: Automatically generated sidebar-based navigation for easy browsing.
– <a href="https://wedocs.co/docs-grid/" rel="nofollow ugc">Writing Docs with Block Editor</a>: Create and format documentation using the WordPress Block Editor.
– <a href="https://wedocs.co/docs/wedocs/migration/" rel="nofollow ugc">Migration from BetterDocs</a>: Easily migrate your existing documentation from BetterDocs to weDocs.
– Multilingual Support (via Weglot): Offer documentation in multiple languages.
– <a href="https://wedocs.co/docs/wedocs/shortcodes/" rel="nofollow ugc">Embed Anywhere with Shortcodes</a>: Display documentation or doc lists anywhere on your site via shortcodes.
– Feedback and Voting System: Let users rate documents and leave feedback.
– <a href="https://wedocs.co/docs/wedocs/how-to/quick-search-option/" rel="nofollow ugc">Quick Search on Documentation</a>: AJAX-powered in-document search for fast navigation.
– <a href="https://wedocs.co/docs/wedocs/how-to/ai-doc-writer/" rel="nofollow ugc">AI Doc Writer with Image Analysis</a>: Generate documentation from prompts, product details, or even screenshots. Turn visuals into structured docs instantly.
<h3>weDocs Pro Allows You to Create a Professional & Advanced Knowledge Base</h3>
weDocs Pro unlocks advanced tools for businesses that need deeper customization, team collaboration, and AI-driven support.
– <a href="https://wedocs.co/docs/permission-management/assistant-widget/" rel="nofollow ugc">Advanced Customization for Assistant Widget</a>: Style, reposition, and customize the assistant widget.
– <a href="https://wedocs.co/ai-chatbot/" rel="nofollow ugc">AI Chatbot</a>: ChatGPT-powered bot that answers questions based on your documentation and suggests relevant articles.
– Table of Contents: Auto-generated ToC for long documentation pages.
– <a href="https://wedocs.co/docs/permission-management/assistant-widget/assistant-widget-for-product-knowledgebase/" rel="nofollow ugc">Floating Contact Form</a>: Allow users to send quick support messages through a built-in floating contact form.
– Privacy Settings: Restrict visibility to selected users or roles.
– <a href="https://wedocs.co/docs/permission-management/permission-management/" rel="nofollow ugc">Role-Based Permission Management</a>: Control access and edit rights for specific documents.
– <a href="https://wedocs.co/docs/permission-management/theme-and-styles/" rel="nofollow ugc">Pre-Built Layouts & Styles</a>: Choose from multiple templates and design styles without coding.
– <a href="https://wedocs.co/docs/permission-management/doc-duplication/" rel="nofollow ugc">Docs Duplicator</a>: Clone entire documents or structures with one click.
– <a href="https://wedocs.co/docs/permission-management/multi-layer-7-level-doc-structure/" rel="nofollow ugc">7-Layer Hierarchical Article Creation</a>: Great for extensive product documentation.
– <a href="https://wedocs.co/docs/permission-management/social-share/" rel="nofollow ugc">Social Sharing Options</a>: Allow users to share docs across popular social platforms.
<h3>How It Works</h3>
<ol>
<li>Install and activate weDocs.</li>
<li>Create your first knowledge base and add documents.</li>
<li>Organize content using drag-and-drop and nested levels.</li>
<li>Enable search, feedback, and AI chatbot features (Pro).</li>
<li>Use shortcodes to embed documentation anywhere.</li>
</ol>
<h3>Checkout Our Other Products</h3>
– <a href="https://dokan.co/" rel="nofollow ugc">Dokan</a>: The pioneer WooCommerce multivendor marketplace solution for WordPress. Build a marketplace like Amazon, eBay, or Etsy in minutes.
– <a href="https://getwemail.io/" rel="nofollow ugc">weMail</a>: A simplified WordPress solution for email marketing, newsletters, automations, and audience growth.
– <a href="https://wedevs.com/wepos/" rel="nofollow ugc">wePOS</a>: WooCommerce Point of Sale solution for in-store sales with fast cart management and barcode scanning.
– <a href="https://wedevs.com/wp-project-manager/" rel="nofollow ugc">WP Project Manager</a>: Full-featured project management with task lists, Gantt chart, Kanban board, and team collaboration tools.
– <a href="https://happyaddons.com/" rel="nofollow ugc">Happy Addons</a>: A powerful addon suite for Elementor with templates, widgets, Mega Menu, Theme Builder, and more.
– <a href="https://wperp.com/" rel="nofollow ugc">WP ERP</a>: Complete HR, CRM, Accounting, and Recruitment system for WordPress.
– <a href="https://wedevs.com/wp-user-frontend-pro/" rel="nofollow ugc">WP User Frontend </a>: All-in-one frontend posting, membership, subscription payments, user dashboards, and AI-powered post creation.
<h4>What Others Say About weDocs:</h4>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/TFXsyB09VJQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>Privacy Policy</h3>
weDocs uses the Appsero SDK to collect telemetry data (only with user permission) to help improve product stability and performance.
<h3>Blocks Included</h3>
weDocs – Docs Grid: Display documents in a customizable grid layout.

weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot

Helps to keep my documentation up to date!

Great plugin


Like so many plugins that used to be good, this one also seems to have been acquired just for profit and now it has become complete trash. Seriously, the free plugin is completely useless, and is nothing more than a step to force you and buy the pro plugin. I'm not giving plugins one star easily, but this free version really deserves it. I'm not talking about the pro version. That one might be amazing. But I'm not going to try it. The authors should consider pulling this plugin from wp.org and use their own channels to promote the plugin


Used to be good

Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.

Layerworks AI Chatbot vs weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot