modulux

<p>Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.</p>
<p>Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.</p>
<p>This approach helps:<br />
– Reduce repetitive questions<br />
– Save time for store owners and support teams<br />
– Improve user experience without blocking communication</p>
<p>The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.</p>
<h3>Why Modulux Chat Box?</h3>
<p>Many chat plugins rely on:<br />
– External SaaS services<br />
– Heavy icon libraries<br />
– Tracking scripts<br />
– Bloated frontend frameworks</p>
<p>Modulux Chat Box does <strong>none</strong> of these.</p>
<p>✔ No external APIs<br />
✔ No tracking or analytics<br />
✔ No third-party icon libraries<br />
✔ No SaaS dependencies</p>
<p>Everything runs locally inside WordPress.</p>
<h3>Features</h3>
<ul>
<li>Control visibility by post type</li>
<li>Optionally limit display to specific pages</li>
<li>Floating launcher button with full styling control</li>
<li>Custom post type for Questions & Answers</li>
<li>Searchable Q&A list</li>
<li>Confirmation checkbox before enabling contact</li>
<li>WhatsApp or custom contact URL</li>
<li>WooCommerce product-aware message templates</li>
<li>Working hours / offline message support</li>
<li>Custom open triggers via CSS selector</li>
<li>Optional overlay background when open</li>
<li>Multilingual ready (Polylang / WPML)</li>
<li>Accessible and keyboard-friendly UI</li>
</ul>
<h3>Lightweight by Design</h3>
<p>The plugin loads only what it needs:<br />
– Small vanilla JavaScript file (no frameworks)<br />
– Minimal CSS scoped to the plugin<br />
– No frontend requests to external servers</p>
<p>HTML is rendered server-side and enhanced with JavaScript only where needed.</p>
<h3>Multilingual Support</h3>
<ul>
<li>Q&As are stored as a custom post type and can be translated using Polylang or WPML</li>
<li>All interface texts are translatable</li>
<li>WPML configuration file included for option strings</li>
</ul>


Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

Hiren Patel

Ripal Patel

<p>This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.<br />
FreshDesk Terms of Service<br />
https://www.freshworks.com/terms/</p>
<h4>Usage</h4>
<p>Place this shortcode in page, post or text widget where you’d like to display Data.</p>
<pre><code>[freshdesk-create-ticket]
[get_all_ticket]
[freshdesk-faq]
</code></pre>
<h4>Templates</h4>
<p>Place this shortcode in any template parts of your theme.</p>
<pre><code><?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
<?php echo do_shortcode('[get_all_ticket]'); ?>
<?php echo do_shortcode('[freshdesk-faq]'); ?>
</code></pre>
<h4>Installation</h4>
<ol>
<li>Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.</li>
<li>Activate the plugin through the “Plugins” menu in WordPress.</li>
</ol>
<h4>How to Use</h4>
<ol>
<li>Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.</li>
<li>You can connect two way in our account 1. API Key 2. User-name and Password.</li>
<li>Place Go to Faq page and select our FAQ’s which is display in your front end.</li>
<li>Place Use Above Shortcode.</li>
</ol>


HB FreshDesk

A plugin Get your Freshdesk account FAQ's and Create a new Ticket and view your All ticket with full conversation.

Modulux Chat Box vs HB FreshDesk