grosbouff

Pencil Wiki is a simple wiki solution for your WordPress.
Basically, it adds new roles & capabilities that allow your users to add/edit wiki pages (custom post type).
It comes with several widgets and custom templates (that you can override) fully integrated with the Twenty Twelve theme.
Pages are edited backend, but there is a menu on every wiki page with the necessary links; and a wiki index / search input.
Only Administrators and Editors can create new wikis (top-level pages); and Wiki Authors can add pages to it. 
Administrators and Editors can also LOCK some wiki pages (for any reason) or branches; which means they will not be editable anymore by other users.
I voluntarily made the plugin quite simple to avoid making it intrusive (javascript, css, …) and put too many features. I recommend to run it with those plugins : 
* <a href="https://wordpress.org/extend/plugins/member" rel="ugc">Members</a>Members by Justin Tadlock, to manage roles and capabilities 
* <a href="http://mtekk.us/code/breadcrumb-navxt" rel="nofollow ugc">Breadcrumb NavXT</a> by John Havlik, to generate breadcrumbs 
* <a href="https://wordpress.org/extend/plugins/simple-footnotes" rel="ugc">Simple Footnotes</a> by Andrew Nacin, to put footnotes in your wiki pages.
WordPress has a revision system, which is perfect for a wiki. 
Unfortunately, I didn’t find a way to customize it (add revision messages, etc).

Pencil Wiki

Pencil Wiki is a simple wiki solution for your Wordpress.

Seventh Sky

Instant Knowledge Base helps you launch a modern self-service help center in minutes, perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.
<h3>Highlights</h3>
<ul>
<li>AJAX live search & filters for instant results.</li>
<li>Custom post type for structured articles plus Help Topics (categories).</li>
<li>FAQ system with Google FAQ schema for SEO-friendly snippets.</li>
<li>Role-based access (global + per-article overrides).</li>
<li>Related & most-viewed articles, breadcrumbs, and icons for topics.</li>
<li>Fully responsive and theme-friendly.</li>
<li>Shortcode to embed anywhere: <code>[instant_knowledgebase]</code>.</li>
</ul>
<h3>Why it’s different</h3>
<ul>
<li>Built for speed and clarity (reduces support friction).</li>
<li>Thoughtful privacy/GDPR controls (analytics respect consent).</li>
<li>Templates for home, category, and single views; additional layouts are available in the separate Pro add-on.</li>
</ul>
<h3>⭐ WALK-THROUGH: Instant Knowledge Base Tutorial</h3>
Learn how to install, activate, and configure your knowledge base with our easy step-by-step guide.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/IZZ_anhY97E?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>Knowledge Base Features</h3>
<ul>
<li>Unlimited KB Articles: Create an unlimited number of KB articles</li>
<li>Unlimited FAQs: Create Modern & SEO Schema FAQs</li>
<li>Modern, responsive layout</li>
<li>Floating Widget with Search option (optional)</li>
<li>Custom post type for Knowledge Base Articles</li>
<li>Help Topics (categories) + hierarchy</li>
<li>Typography (Google Fonts):</li>
<li>Real-time AJAX search and filters</li>
<li>Unified Shortcode: <code>[instant_knowledgebase]</code></li>
<li>Related and Most Viewed articles</li>
<li>Like/Dislike feedback</li>
<li>Breadcrumbs and topic icons</li>
<li>Role-based access (global + per-article)</li>
<li>Category visibility controls & empty-category options</li>
<li>Custom article & Help Topic ordering for a structured homepage and categories</li>
</ul>
<h3>Go PRO for additional features</h3>
<ul>
<li>Layout Designs: 4+ professionally designed layouts you can instantly switch between and customize to match your brand.</li>
<li>Advanced analytics dashboard: Track searched keywords, missing content, engagement, and article performance to optimize your KB.</li>
<li>Conversion Funnels & Automated Insights: Identify drop-off points, user intent, and improvement opportunities with smart automated insights.</li>
<li>Advanced search UI: Includes dropdown search, live suggestions, instant search results, and more.</li>
<li>Hero section builder: Customize your KB hero section, with colors, backgrounds, animations, and advanced options. </li>
<li>Interactive checklists: Add interactive checklists or single checkboxes inside articles for tutorials and workflows.</li>
<li>PDF export: Export articles or full analytics reports with one click.</li>
<li>KB Widget Add your knowledge base anywhere using the [ikbase_widget] shortcode. Give users quick search access with live, dropdown results right inside the page they’re on.</li>
<li>Video Section Add video/tutorial section for the demo videos</li>
<li>Product sections & landing: Multiple product lines, product-scoped help topics, and an optional product picker before the main knowledge base.</li>
</ul>
<h3>👨‍💻 Help Center & Support</h3>
Need help setting up? Want to explore features or request support?
<ul>
<li>📘 <a href="https://7thskysoftware.com/knowledge-base/" rel="nofollow ugc">Full Documentation</a></li>
<li>🎥 <a href="https://www.youtube.com/playlist?list=PLer8JCsTREH_HsGTkBBOsHjzZ01fo2qwy" rel="nofollow ugc">YouTube Video Tutorials</a></li>
<li>💬 <a href="https://wordpress.org/support/plugin/instant-knwledgebase/" rel="ugc">Support Forum on WordPress.org</a></li>
<li>🌐 <a href="https://7thskysoftware.com/wordpress-plugins/instant-knowledge-base/" rel="nofollow ugc">Plugin Homepage</a></li>
</ul>
<h3>💙 Love Instant Knowledgebase?</h3>
If this plugin saves you time or improves your support process, show your support:
<ul>
<li>⭐ <a href="https://wordpress.org/support/plugin/instant-knwledgebase/reviews/#new-post" rel="ugc">Leave a 5-Star Review</a></li>
<li>📺 <a href="https://www.youtube.com/@7thskywp" rel="nofollow ugc">Subscribe to our YouTube Channel</a></li>
</ul>

Instant Knowledge Base – Documentation, FAQs, & Help Center

Create a fast, searchable knowledge base and docs in WordPress with AJAX search, FAQ schema, and analytics.

Pencil Wiki vs Instant Knowledge Base – Documentation, FAQs, & Help Center