Yudiz Solutions Ltd.

<p><strong>Clients effortlessly raise support tickets from their orders and receive email alerts upon ticket replies, simplifying their support journey.</strong></p>
<p><em>Enhance customer support on your WooCommerce store with our Product Ticket System. Enable customers to create support tickets based on their orders, while administrators manage them seamlessly. Effortlessly streamline communication, resolve queries, and boost customer satisfaction.</em></p>
<p>Revolutionize customer support on your WooCommerce platform with our innovative plugin, the Product Ticket System For WooCommerce. Upon activation, it seamlessly introduces a custom post type, ‘Support Tickets’, and a dedicated settings tab for easy configuration.</p>
<p>From the settings menu, you can tailor ticket fields, designate ticket management users, and refine email templates to suit your brand. Our plugin ensures smooth communication by triggering emails with every chat message exchange, facilitating seamless interactions between customers and administrators.</p>
<p>Enjoy the convenience of predefined ticket statuses—’New’, ‘Open’, and ‘Resolved’—alongside the option to add custom statuses. Both customers and administrators have the ability to close tickets, promoting efficient query resolution. However, ticket reopening remains an exclusive privilege reserved for administrators.</p>
<p>Customers can effortlessly create support tickets based on their purchased orders. Whether via the ‘My Account’ page or directly from order listings, they can access their ticket history and submit new tickets with ease.</p>
<p>Administrators gain a comprehensive overview of all tickets through the ‘Support Tickets’ menu. Selected users with designated roles, such as ‘YSL Product Ticket’, can efficiently manage tickets, ensuring seamless operations and exceptional customer service.</p>
<h4>Features of Product Ticket System For WooCommerce</h4>
<ul>
<li><strong>Custom Post Type:</strong> Introduces a ‘Support Tickets’ post type for easy management.</li>
<li><strong>Settings Tab:</strong> Offers a dedicated settings tab for streamlined configuration.</li>
<li><strong>Customizable Fields:</strong> Tailor ticket fields to suit specific needs.</li>
<li><strong>User Management:</strong> Designate users authorized to manage tickets.</li>
<li><strong>Email Templates:</strong> Craft personalized email templates for seamless communication.</li>
<li><strong>Real-time Email Alerts:</strong> Receive email notifications on ticket replies for prompt assistance.</li>
<li><strong>Predefined Statuses:</strong> Utilize preset ticket statuses (‘New’, ‘Open’, ‘Resolved’) for efficient tracking.</li>
<li><strong>Custom Status Options:</strong> Add custom status options for enhanced flexibility.</li>
<li><strong>Ticket Closure:</strong> Allows both customers and administrators to close tickets.</li>
<li><strong>Exclusive Reopening:</strong> Only administrators can reopen closed tickets.</li>
<li><strong>Order-based Ticket Creation:</strong> Customers can create tickets based on their purchased orders.</li>
<li><strong>Streamlined Ticket Submission:</strong> Simplifies ticket creation directly from the ‘My Account’ page or order listings.</li>
<li><strong>Efficient Ticket Management:</strong> Administrators gain a comprehensive overview and can manage tickets seamlessly.</li>
<li><strong>Role-based Access:</strong> Designated users with specific roles can efficiently handle ticket management tasks.</li>
</ul>
<h3>Need Plugin Support?</h3>
<p>Please submit a request <a href="https://www.yudiz.com/wordpress-plugin-support/?plugin=Product%20Ticket%20System%20For%20WooCommerce" rel="nofollow ugc">here</a> for Support. We will get back to you quickly.</p>


Product Ticket System For WooCommerce

Boost customer support with our WooCommerce Product Ticket System. Let customers create tickets from orders; admins manage with ease.

Marcello Romanelli

<p>GetYourGuide Ticketing offers an engaging checkout widget for your website, as well as a touchless ticketing solution for an improved end-to-end experience.</p>
<p>If you’re interested in activating our solution you can get in touch with us <a href="https://ticketing.getyourguide.com/contact" rel="nofollow ugc">here</a>.</p>
<h4>Watch a one minute demo</h4>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ydeNOTDugVU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h4>Online Checkout</h4>
<p>Benefit from best-in-class online checkout with high conversions, multiple payment and language options, and more with constant improvements and updates.</p>
<h4>The Buy Button</h4>
<p>Natively integrated into your website, the buy button is all you need to start selling tickets online — you can also customize the look and feel to suit your platform.</p>
<h4>Touchless Ticketing</h4>
<p>Use a low infrastructure POS solution with QR-code and online payment options, enabling customers on-site to self-book on the move and with more flexibility.</p>
<h3>How to use the link builder</h3>
<ol>
<li>Go to the Link Builder sub-menu under GYG Ticketing menu.</li>
<li>If already configured in the Settings sub-menu, Partner Affiliate ID and your webiste URL are already pre-filled</li>
<li>Copy the GetYourGuide Activity Links you intend to show in your website</li>
<li>Select a language</li>
<li>Click Generate Links</li>
</ol>
<h4>Output</h4>
<p>The first section called “Call to action link” will provide links that you need to use to update your “book” buttons links.<br />
In its first sub-section called “individual” will provide URLs that will show individual activities.<br />
The second sub-section called “combined” will provide one URL that will show all the activities together.</p>
<p>The second section called deeplink will allow you to see links that will send users to your website with the Booking Engine already visible (deeplinking).<br />
In its first sub-section called “individual” will provide URLs that will show individual activities.<br />
The second sub-section called “combined” will provide one URL that will show all the activities together.</p>


GetYourGuide Ticketing

Official GetYourGuide's plugin to easily add a ticketing solution to your Wordpress website

Product Ticket System For WooCommerce vs GetYourGuide Ticketing