Reamaze

<p>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.</p>
<ul>
<li>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.</li>
<li>All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are.</li>
<li>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.</li>
<li>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!</li>
<li>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.</li>
<li>Send automated Customer Satisfaction Surveys and keep track of your service quality.</li>
<li>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.</li>
</ul>
<p>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.</p>
<h4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses</h4>
<p>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS/MMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.</p>
<h4>Detailed Features</h4>
<p>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.</p>
<p>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.</p>
<ul>
<li>See order details, histories, and lifetime value</li>
<li>See recent activity, and customers’ screens</li>
<li>See shipping and fulfillment</li>
<li>Set order status</li>
<li>Process refunds and cancellations</li>
<li>Edit customer and order notes</li>
</ul>
<h4>Boost Engagement, Conversions, and Sales</h4>
<p>Add a live chat customer service experience to your storefront to engage customers.</p>
<ul>
<li>Fully customizable livechat support to match your brand</li>
<li>Minimal coding required</li>
<li>SEO-friendly script loading for fast page loads</li>
</ul>
<p>Apply powerful rules and condition triggers for automatic customer messaging.</p>
<ul>
<li>Send call-to-actions, discounts, and promotions via live chat</li>
<li>Ask for reviews automatically after a purchase</li>
<li>Up-sell relevant products at checkout</li>
<li>Prevent shopping cart abandonment</li>
</ul>
<h4>Reduce Customer Service Volume By 40%</h4>
<p>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.</p>
<ul>
<li>Hello Bot can automatically greet customers</li>
<li>FAQ Bot can reply with FAQ articles for faster customer support</li>
<li>Order Bot can answer order questions</li>
<li>Chatbot builder (coming soon)</li>
<li>Create workflows for advanced chat support scenarios</li>
</ul>
<h4>Perfect For Self Service</h4>
<ul>
<li>FAQ and knowledge base management</li>
<li>Powerful article editor</li>
<li>Optimized for SEO</li>
<li>Show your FAQ in live chat</li>
<li>Embeddable</li>
</ul>
<h4>Give Agents Full Customer Service Clarity</h4>
<ul>
<li>Powerful Live Dashboard for customer support, sales, and marketing</li>
<li>See customer activity and location</li>
<li>Send 1-on-1 chat messages and optimize sales</li>
<li>See customer screens and co-browse using Peek!</li>
</ul>
<h4>Create Happy Customers</h4>
<p>Schedule satisfaction surveys after customer service emails or chats have been addressed.</p>
<ul>
<li>Available for email and live chat tickets</li>
<li>Customers can rate your customer support quality</li>
<li>Get additional feedback for you to review</li>
<li>Detailed reporting for support tickets</li>
</ul>
<h4>Better Teamwork</h4>
<p>Customer support teams are more efficient when using Re:amaze.</p>
<ul>
<li>CRM and segmentation</li>
<li>Internal notes</li>
<li>Team activity sharing</li>
<li>Response templates</li>
<li>Office hours</li>
<li>Autoresponders</li>
<li>Email templates</li>
<li>iOS and Android mobile apps</li>
</ul>
<h4>Mobile Apps Available</h4>
<p>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.</p>
<ul>
<li>iOS – <a href="https://itunes.apple.com/us/app/reamaze-mobile/id1190166501?ls=1&mt=8" rel="nofollow ugc">Get iOS App</a></li>
<li>Android – <a href="https://play.google.com/store/apps/details?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1" rel="nofollow ugc">Get Android App</a></li>
</ul>


Re:amaze Helpdesk & Live Chat

Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.

Naveen Goyal

<p>ðŸ’› This plugin is dedicated to my mother. Every update carries her blessings.</p>
<p><strong>NaveenCodes Smart Contact Inbox</strong> turns your WordPress admin into a proper inbox for Contact Form 7 submissions. Every CF7 form submission is automatically captured, threaded by sender, and displayed in a clean email-style interface â€” no external services, no SMTP plugin, no paid add-ons required.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Centralized inbox</strong> â€” All CF7 form submissions appear in one place, grouped by form name.</li>
<li><strong>Threaded conversations</strong> â€” Messages from the same email address are automatically grouped into a conversation thread, just like email.</li>
<li><strong>Chat-style thread view</strong> â€” Visitor messages appear on the left, admin replies on the right, with timestamps.</li>
<li><strong>Direct reply</strong> â€” Reply to visitors straight from the WordPress admin using WordPress’s built-in <code>wp_mail()</code> function. No SMTP plugin needed.</li>
<li><strong>Status tracking</strong> â€” Messages show New, Read, or Replied status at a glance.</li>
<li><strong>Unread badge</strong> â€” Admin menu badge and admin-bar notification update in real time.</li>
<li><strong>Filter & search</strong> â€” Filter the inbox by form name, sender email, or keyword.</li>
<li><strong>Pagination</strong> â€” Handles large inboxes without slowdown.</li>
<li><strong>Bulk delete</strong> â€” Remove multiple conversations at once from the inbox table.</li>
<li><strong>AJAX replies</strong> â€” Replies are sent and saved without a page reload.</li>
<li><strong>Spam Shield</strong> â€” Honeypot trap blocks bots silently (no CAPTCHA). Block specific email domains and keywords from the Settings page.</li>
<li><strong>Settings page</strong> â€” Toggle the reply feature on/off, customise the reply subject format, and override the From email address.</li>
<li><strong>Debug page</strong> â€” Built-in diagnostic tool showing CF7’s raw field data, system status, and a one-click test to verify the inbox is working.</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>A visitor submits any Contact Form 7 form on your site.</li>
<li>NaveenCodes captures the submission (name, email, message, form title).</li>
<li>The message appears in <strong>NaveenCodes â†’ All Messages</strong> in your WP admin.</li>
<li>Click the message to open the full thread view.</li>
<li>Type a reply and click <strong>Send Reply</strong> â€” the email is sent via <code>wp_mail()</code> and saved to the thread.</li>
</ol>
<h4>Thread Detection</h4>
<p>NaveenCodes detects the sender’s email by scanning the <em>value</em> of every CF7 field, not just the field name. This means it works with any CF7 field naming convention automatically.</p>
<h4>No External Dependencies</h4>
<p>This plugin uses only WordPress core APIs:</p>
<ul>
<li><code>wp_mail()</code> for sending replies</li>
<li>Custom Post Type for message storage</li>
<li>WordPress admin AJAX for real-time actions</li>
</ul>
<p>No database tables are created. All data is stored as standard WordPress posts and post meta.</p>
<h4>Privacy</h4>
<p>All submission data is stored in your own WordPress database. Nothing is sent to any external server. On plugin uninstall, all stored messages and options are permanently removed.</p>


NaveenCodes Smart Contact Inbox for Contact Form 7

A centralized inbox for Contact Form 7 submissions â€” view threads, reply directly from WordPress admin, and track unread messages.

Re:amaze Helpdesk & Live Chat vs NaveenCodes Smart Contact Inbox for Contact Form 7